Posting Number: S06419P
Department: Enterprise Development
Location: Arlington
Work Schedule: Monday – Friday; 8:00 AM – 5:00 PM This is an on-campus, in-person position at UTA, not hybrid or remote eligible.
Pay Basis: Monthly
Job Summary
The Personal Computing Specialist IV maintains and specializes technical support services for staff and contractor personal computing hardware, software, and technology peripherals. Responsible for support of numerous classrooms including hardware, software, and peripherals. Possesses expertise and has experience and able to execute solutions for complex problems.
Essential Duties and Responsibilities
- Oversee daily operations and manage staffing and on call rotations for Extension and Extended Campus (EEC) Personal Computing Specialist (PCS) positions.
- Maintain and support the division’s website and registration database system, and related reporting tools.
- Install, setup, and configure standard hardware and software and assist with support of hardware and software to meet client needs.
- Assist, and prioritize, EEC clients use of software and personal computing technology for the business unit.
- Assist with research and evaluation of personal computing technologies.
- Diagnose and perform intermediate to advanced software and hardware repairs.
- Organize and produce documents for EEC leadership related to technology standards, services, procedures, and inventories.
- Performs other duties assigned.
Minimum Qualifications
- Four (4) years of course work towards degree in computer-related field, or an equivalent mix of education and relevant experience in similar role.
- Three (3) years of practical work experience in computer-related field.
- Knowledge of and/or experience with an extensive variety of computer hardware, networking, software, and peripherals or the equivalent experience including applications based on Windows Server, SQL Server, HTML, CSS, JavaScript.
Preferred Qualifications
- Bachelor’s degree.
- Ten (10 ) year’s experience supporting applications based on Windows Server, SQL Server, HTML, CSS, JavaScript, and ColdFusion.
- Experience supporting PC hardware, software, and peripherals.
- IT certifications and UT Arlington experience.
Knowledge, Skills and Abilities
- Excellent communication skills.
- Microsoft Office Suite and SharePoint.
- Ability to Troubleshoot mobile device software such as iOS, Android, and Blackberry.
- Extensive knowledge of various Operating Systems such as Windows, Windows Servers, and MacOSX.
- Extensive Knowledge of Computer Hardware Troubleshooting.
- Understanding of basic LAN Networking environments.
- Configure and Maintain Web Hosting Environment.
- Inventory tracking.
- Ability to complete all physical tasks as needed.
Benefits Eligible: Yes
Benefits at UTA
We are proud to offer a comprehensive benefits package to all our employees at the University.
https://www.uta.edu/hr/employee-benefits
To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php
CBC Requirement
It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.
This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA-48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.
EEO Statement
It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.
University Information
The University of Texas at Arlington is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. UTA is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work. The University is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by our community of scholars. With an enrollment of more than 40,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution. UTA ranks No. 4 nationally in Military Times’ annual “Best for Vets: Colleges” list and is among the top 30 performers nationwide for promoting social mobility of its graduates (U.S. News & World Report, 2023). UTA is designated by the U.S. Department of Education as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and it has one of the top 5 most ethnically diverse undergraduate student bodies in the United States (U.S. News & World Report, 2023). Its approximately 270,000 alumni, including some who occupy leadership positions at many of the 24 Fortune 500 companies headquartered in North Texas, contribute to UTA’s $22.2 billion annual economic impact on Texas.
Furthermore, UTA is poised to experience widespread growth in the near future. The university recently launched the first phase of its RISE 100 initiative aimed at recruiting 100 new tenure-system faculty to amplify research standing and position UTA as a leader in key scholarly areas; more details are available at https://www.uta.edu/administration/president/strategic-plan/rise100. The successful candidate for this position will have the opportunity to join UTA during an exciting period of growth and contribute as the university broadens its impact.
ADA Accommodations
The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email [email protected].
Number of Vacancies: 1
Minimum Number of References Required: 3
Maximum Number of References Accepted: 3
Special Instructions to Applicants
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
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