goal of this position is to help Excelsior grow inquiries, enrollments, credit taking, and revenue through established strategic
relationships.
In this role, the Partnership Specialist promotes Excelsior University as a leader in distance learning to partners
and students at a B2B and B2C level facilitating and executing recruitment events, engagements, communication, and marketing initiatives for
a designated portfolio of partners. This position requires working frequently with prospective students with the goal of delivering
qualified inquiries and assisting students through the admissions pipeline. The Partnership Specialist will also assist the Partnership
Development team members with supporting other partners and students outside of their designated portfolio, as necessary.
The
successful candidate will be based in the Dallas, TX area, report to the Director of Partnership Development, work closely with other
members of the Strategic Partnerships and Alliances team, interact with other Excelsior University departments and staff members, and be
able to work independently and as part of a team to help successfully achieve inquiry, enrollment, credit taking, and revenue goals and
objectives. This position requires regional and national travel, including weekends and overnight.
Duties and Responsibilities:
- Assist in coordinating, executing, and supporting the team and university strategic plan, under the oversight of the Director of
Partnership Development. - Actively seek opportunities to promote Excelsior and engage existing partners through relationship
building, site visits,
webinars, presentations, and other forms of outreach, engagement, and marketing with the focus of generating
inquiries,
enrollments, credit taking, and revenue. - Identify process refinements and strategies to improve student experience
and heighten the level of customer service being delivered to partnership students and/or partners. Identify specific needs of prospective
students and triage student issues to appropriate parties. - Engage with partner contacts to identify and organize recruiting and
engagement events, both face-to-face and virtual, such as education fairs, benefits fairs, transfer fairs, webinars, direct enrollment
events, and other prospective student facing engagements. - Prepare presentations, webinars, and content for presenting to partner
contacts and students on Excelsior University programs, products, and services. - Engage with partners and students via social media,
newsletters, direct mail, email campaigns and/or other communication
vehicles as per Excelsior guidelines and best practices. - Generate inquiries that are a good fit for Excelsior.
- Provide support to students and work collaboratively with Strategic
Partnerships and Alliances team members and Excelsior
staff, as necessary, to assist students through the admissions and advising
pipeline. - Upon qualifying the student inquiry, provide unofficial evaluations to partnership students to assist with conversion
to
enrollment. - As an Account Manager, the Partnership Specialist builds and manages relationships with various stakeholders
representing
designated partners and acts as a point of contact and advocate.
Qualifications:
- Candidates must be located
in the Dallas, TX area. - Bachelor’s degree from a regionally accredited institution.
- At least one year in a related role such
as sales, account management,
marketing, admissions, recruiting, or business development. - The drive for success in inquiry,
enrollment, credit taking, and revenue generation
and building successful partnership programs. - Project management skills and the
ability to manage multiple tasks and priorities
effectively. - Demonstrate creativity, enthusiasm, and openness to
innovation. - Ability to master a wide body of knowledge and information.
- Interpersonal, oral, written communication, and
presentation skills. - Organizational, analytical, decision making, and problem-solving skills.
- Ability to review/prepare
accurate detailed documents. - Proficient computer literacy and willingness to learn new applications, Knowledge of Microsoft Office
products required. Knowledge of Salesforce and SharePoint a plus.
Preferred Qualifications
- Willingness to work with
multiple, diverse stakeholders across complex organizations and different populations and recognize opportunities for
growth. - Willingness to establish and maintain relationships with key decision makers and develop a high level of understanding
for
professional development and workforce needs within key organizations and verticals. - Ability to excel working fully remote or
hybrid in a professional, private, and quiet workspace managing multiple priorities and meeting deadlines and goals. -
Self-discipline with proven ability to work independently and with initiative to successfully achieve goals and
objectives. - Willingness and ability to travel (including nights and weekends).
The hiring salary range for this position is
$58,500.00 – $60,000.00. The hiring salary range above represents the University’s good faith estimate at the time of posting.
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