Salary: $18.45 Hourly
Location: Shasta College – Main Campus –
Redding, CA
Job Type: Classified Staff Part-Time
Department: Administrative Services
Job Number:
2022-00546
Closing: 3/2/2026 4:30 PM Pacific
Description
Description of Basic Functions and
Responsibilities
OVERVIEW:
The Shasta-Tehama-Trinity Joint Community
College District (Shasta College) sits at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west.
The area provides a wide array of outdoor amenities and activities with miles of hiking and biking trails, national parks, two lakes, and
the Sacramento River. The main campus is located in the city of Redding, population 90,000. The area is characterized by excellent schools
with high graduation rates, low traffic, and low housing prices (Zillow average 393,000 vs. California state average of
770,000).
Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to
the social, cultural, intellectual, and economic development of our communities. The college has been recognized as a leader in developing
and implementing innovative education programs to increase student success, including accelerated pathways for high school students to
achieve a bachelor’s degree and for returning students to complete their Associate and Bachelor’s degrees. Shasta College enrolls more than
11,000 students annually and provides educational services to students with a wide range of skills and abilities.
Our ideal candidate
is motivated to join a campus community prioritizing the success of our racially and socio-economically diverse staff and student
population. Providing equitable outcomes so all members of our community may enjoy safe, healthy, and vibrant educational and employment
environments is critical to our success.
Classified positions in the California Community College system offer a unique opportunity
to contribute to the empowerment of our students seeking to improve their lives and communities. Our classified staff engage with a diverse
employee and student populations, facilitating equitable outcomes for all by implementing and supporting our various employment and academic
programs. As a classified staff member at Shasta College, you will join a vibrant community of professionals and educators working together
to provide a positive, healthy educational environment where our students experience diverse academic and cultural perspectives. A career in
classified service at Shasta College offers a highly rewarding and enriching employment experience.
DESCRIPTION OF BASIC
FUNCTIONS AND RESPONSIBILITIES
This Lead Barista position contributes to the Shasta College Starbucks store success by
consistently providing excellent service to all customers and assisting the Food Services Manager in executing store operations during
scheduled shifts. The Lead Barista position creates and models the “Starbucks Experience” by providing all customers with prompt service,
quality beverages and products, and a clean and comfortable store environment. The Lead Barista directs the work of student Baristas and
models and acts in accordance with Starbucks’ guiding principles.
CLASSIFICATION: Range 22 on the current
Classified Salary Schedule, 28 hours per week, 12 months per year. Work assignment hours are 11:00 a.m. to 6:30 p.m., Monday through
Thursday. This is a classified position with a default CalPERS
retirement.
SUPERVISOR: Starbucks/Food Services Manager or designee
Typical
Duties, Knowledge and Ability
Examples of typical duties are descriptive and not restrictive in nature.
- Maintains a
calm demeanor during periods of high customer volume and stressful events to ensure operational integrity and adherence to established
standards and to set a positive example for coworkers. - Anticipates customer and store needs by constantly evaluating the store
environment, customers, and staff for cues. - Provides routine and timely operational updates to the manager, receives and
communicates direction to staff. - Assists with new student worker training by communicating and modeling successful performance
behaviors. - Monitors and provides feedback to manager on student worker performance during assigned shift.
- Creates a positive
learning environment by providing clear, specific, timely, and respectful coaching and feedback to student workers to ensure operational
excellence and improved performance. - Delivers excellent service to all customers by proactively evaluating customer needs,
communicating and meeting or exceeding service expectations, resolving issues timely and appropriately, and establishing positive rapport
with each customer. - Develops positive relationships with coworkers and student workers through frequent positive communications and
understanding and addressing individual motivation, needs, and concerns. - Maintains a clean and organized workspace so that others
can locate resources and products as needed. - Executes store operations during scheduled shifts. Organizes opening and closing duties
as assigned. - Reads, understands, implements, and ensures ongoing compliance with Shasta College Starbucks operational policies and
procedures. - Complies with all cash management and cash register policies and procedures and ensures proper cash management practices
are followed by all employees. - Provides quality beverages, whole bean, and food products consistently for all customers by adhering
to all recipe and presentation standards. - Complies with health, safety, and sanitation policies and procedures for the store and all
products. - Recognizes and reinforces individual and team accomplishments by using existing organizational tools effectively and
collaborating with manager to find new, creative, and effective methods of recognition. - Performs other related duties similar to the
above in scope and function as required.
Knowledge of:
- District and Starbucks operational and service policies and
procedures. - Food safety and health standards, policies, and procedures.
- Effective customer service methods and
techniques. - Effective listening, verbal, and written communication skills.
- Mathematical operations necessary for accurately
processing sales transactions, supply and resource monitoring and ordering, and other store operations. - Use of basic kitchen, food,
and beverage preparation machines and utensils. - Food and product merchandising methods and techniques.
- Diverse academic,
socioeconomic, cultural, disability, and ethnic backgrounds of community college students.
Ability to:
- Act with
integrity, honesty, and knowledge to promote the culture, values, and mission of Shasta College and Starbucks. - Exercise tact,
diplomacy, and good judgement in all interpersonal interactions. - Work in a dynamic, fast-paced environment.
- Train and
supervise the work outcomes of student workers. - Organize, prioritize, and accomplish assigned work within established time
frames. - Learn from errors, determine appropriate corrective action, and prevent repeated occurrences.
- Establish and maintain
cooperative and effective working relationships with others, including those from diverse academic, socioeconomic, cultural, ethnic, and
ability backgrounds. - Accurately perform routine mathematical calculations using basic addition, subtraction, multiplication, and
division. - Safely and effectively perform assigned duties.
Experience/Education
Education
Required:
- High school diploma or equivalent.
Experience Required:
- At least one year of customer service
experience in a retail or restaurant environment.
Additional Information
Online Application
with Additional Preferred Materials to be attached to application:
- Cover letter
addressing criteria listed in the position announcement - Current resume
- College transcripts, if applicable (unofficial will
be accepted at the time of application)
Attention Applicants:
- After application
has been submitted, all application materials will be screened. - Internal candidates must also submit all required materials to be
considered. - Candidate evaluations will not be considered.
- Reference letters from any member of the Hiring Committee or Board
Members will not be considered. - Interviews will be by invitation only.
- Interviews may be by Zoom.
- The District does
not reimburse for new hire moving expenses.
New Classified Appointments will be placed at Step 1
on the Classified Salary Schedule and will graduate to the next step on July 1st if the hire date is before February 1st, with subsequent
steps annually thereafter to a maximum 21st step.
The Shasta-Tehama-Trinity Joint Community College District (“Shasta
College”) does not discriminate against any person on the basis of race, color, national origin, sex, religious preference, age, disability
(physical and mental), pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), gender
identity, sexual orientation, genetics, military or veteran status or any other characteristic protected by applicable law in admission and
access to, or treatment in employment, educational programs or activities at any of its campuses. Shasta College also prohibits harassment
on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and
stalking.
To apply, visit: https://www.schooljobs.com/careers/shastacc/jobs/5230457/part-time-lead-barista
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