260131
Organization: Faculty House
Job
Location: Oklahoma-Oklahoma City-Health Sciences Center
Schedule:
Work
Schedule: Varies
Work Type: Onsite
Salary Range: Targeted salary of
$13.50/hr
Benefits Provided: Yes
Required Attachments: Resume, Cover Letter
Job Description
*
Ensures customers receive excellent customer service, which
includes but not limited to greeting customers as they enter the establishment, process customer orders, and notify other staff of any
special requests. Receives payment, processes incoming cash receipts, and ensures accuracy by verifying account balances, deposits, and
entries. Records amounts received and prepare transaction reports.
Duties:
- Responsible for operating a
cash register and customer service, including a wide range of tasks associated with the preparation, production and/or serving of food items
or other duties related to the successful operation of a restaurant. - Operates cash register and handles cash, counts change to
customer, credit and debit cards, Sooner cards and meal plans. - Checks out customer, applies accurate codes, departments, and
prices. - Maintains 100% accuracy of cash register, and ensures all payment transactions are carried out with precision and
efficiency. - Ensures proper procedures are taken in balancing cash drawer and in all payment transactions.
- Demonstrates
excellent customer service with a positive demeanor when dealing with restaurant patrons, fielding all complaints promptly, answering
questions, and making meal suggestions when asked. Provides answers to queries presented by clients regarding services and offers made
available by the restaurant. - Maintains professional behavior and composure in difficult interpersonal
situations. - Communicates with co-workers and others in calm considerate manner, always in a respectful and courteous
manner. - Provides efficient, friendly, and informative service following established customer service standards and departmental core
purpose/core values. - Ensures front-end area is always stocked, orderly, organized, and clean.
- Responsible for completing the
duties that make the work area stocked, orderly, organized, and clean. - Provides routine information about meals, various restaurants
within Housing and Food Services, and other relevant facts to customers. - Leads and/or actively participates in customer service
improvement initiatives and suggests new dishes, menus, and/or methods that lead to better service. - Responds to any complaint. May
bring any issue or concern to a supervisor or HR’s attention. - Follows up on requests with a sense of urgency.
- May work a
food line, in the storeroom, or assist with cooking and cleaning, or other duties as assigned. - May stock items, perform other
tasks, or those tasks assigned by the supervisor or front-end manager. - Adheres to food safety standards at all times making sure
that all food is free of contaminants and pathogens that might make customers sick. - Performs related duties as needed to
successfully fulfill the functions of the position.
Job Requirements
*
Required Education/Experience: None
Skills:
- Performs addition, subtraction,
multiplication, simple accounting, and division effectively enough to count change, when necessary, take inventory, serve portions, enter
time on a times sheet, etc. - Reads and interprets routine written materials, menus, instructions and e-mails.
- Ability to
communicate verbally and in writing. - Customer service
- Ability to build rapport with students, faculty and
staff - Ability to become skilled in the safe, sanitary, and effective handling of food, cooking utensils, food processing equipment,
walk-in refrigeration, elevators, cash registers, food digester, dishwashers, time clock, etc. - Working knowledge of Housing and Food
Services core values at all times - Ability to use systems to clock in/out
- Ability to handle varying workloads and meet
deadlines as necessary
Certifications:
- Food Handlers License within 30 days of hire.
- Must
have valid driver’s license and complete registration with University Driver’s Policy in advance of driving any university
vehicle.
Working Conditions:
- Physical:
- Must be able to bend, lift, stoop,
lift above shoulders and carry 30 pounds - Perseverance, both physically and mentally, for fast-paced and demanding responsibilities
required. - Ability to lift objects up to 50 lbs., and push/pull up to 100 lbs. depending on job assignment.
- Ability to stand
and/or walk for long periods of time. - Climb stairs, as necessary, and depending on job assignment, occasionally to frequently. This
will be determined by employee’s assignment. - Frequent and repetitive arm and wrist movement.
- Exposure to chemicals and
noxious odors.
- Must be able to bend, lift, stoop,
- Environmental:
- Regular exposure to extreme temperature changes, odors and loud
noises. - Adapt to a large kitchen environment with varying temperatures (-8 to 80 degrees Fahrenheit).
- May perform shift
work. - Must be willing to wear and maintain uniforms including head covering.
- Exposure to disagreeable conditions such as
handling greasy, dirty materials, walking on slippery floors, walking or riding between buildings on campus, going in and out of walk-in
refrigeration units, etc. - As essential personnel you may be required to work during university closings.
- Nights and
weekends may apply for any operations especially those operating 24/7
- Regular exposure to extreme temperature changes, odors and loud
Why You Belong at the University of
Oklahoma: The University of Oklahoma values our community’s unique talents, perspectives, and experiences. At OU, we aspire to
harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!
Equal
Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does
not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender
identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in
any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and
educational services.
Hiring contingent upon a Background Check?: Yes
Special Indications:
Hiring contingent upon police records check
Job Posting: Jan 22, 2026




