Systems Support Specialist
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.
Major Duties
Under general supervision, the Systems Support Specialist assists with the maintenance and deployment of systems, devices, and equipment within the library. The incumbent supports library employee systems and devices, including employee/public printing and conference/meeting room equipment, while ensuring accurate documentation of policies, procedures, and troubleshooting activities.
- Installation of hardware/equipment, software, and patches
- Develops, tests, and builds images
- Performs troubleshooting and diagnostics, and corrects any software/hardware problems encountered
- Maintains the library’s public and employee print systems
- Provides support, training, and troubleshooting for library employees in the use of devices and equipment
- Performs other duties as assigned.
*NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: https://mycsun.box.com/s/6wdkwsispqtoxjzcdfi0qe81ggc4z8sq
Qualifications
- Equivalent to a bachelor’s degree in a related field and two years of relevant experience.
- Additional experience, which demonstrates acquired and successfully applied knowledge and abilities shown above, may be substituted for the required education on a year-for-year basis.
- An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
Knowledge, Skills, & Abilities
- Knowledge of enterprise hardware, software, peripherals, and system imaging within an academic or library environment, including asset lifecycle tracking, inventory control, and proper disposal of equipment in accordance with institutional standards.
- Skill in installing, configuring, troubleshooting, and supporting systems, devices, instructional technologies, and public or employee print services, including coordination with vendors to resolve hardware, software, and A/V equipment issues.
- Ability to ensure system and device compliance with CSU, CSUN, and library policies related to security, disaster recovery, business continuity, and acceptable computer use while supporting disk management, backups, and system operations.
- Ability to provide effective technical guidance, training, and documentation for library employees; develop tools for data collection and reporting; remain current on emerging technologies and library trends; and contribute to departmental, campus, and CSU initiatives as needed.
Pay, Benefits, & Work Schedule
- The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
- Classification: 0475 / Systems Administrator II / 1
- The anticipated HIRING RATE is $6492 per month. The salary range for this classification is: $6492- $9458 per month.
- HOURS: Full Time; 40 hours per week; Monday through Friday. May include evenings and weekends.
- This is a Regular position with a one-year probationary period.
- No content is listed in the posting regarding telecommuting
General Information
- Applications received through February 13, 2026 will be considered in the initial review and review of applications will continue until the position is filled.
- This position is sensitive as designated by the CSU.
- A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
- The person holding this position may be considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
- Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
- Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
- Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
- The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.
Work with purpose at the CSU.
Your career can change lives, communities, and futures. Watch why CSU is more than a job: https://www.youtube.com/watch?v=2VXk4PPlSl4
To apply, visit https://careers.pageuppeople.com/873/nr/en-us/job/554326/systems-support-specialist
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