Location: Courtyard Campus
Primary Location:
4800 Preston Park Boulevard, Plano, Texas, 75093
We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and
responsibilities.
Job Summary:
Lead the technology application support teams, comprised of Enterprise Applications,
eLearning Centers, and Project Management in delivering high quality enterprise applications. This role will establish and refine the
processes, techniques, tools, and methods used to provide exceptional applications and technology focused solutions to faculty, staff, and
students.
Required Qualifications:
Essential Duties and Responsibilities
-
Drive the importance of
effective customer service, application delivery, LMS usability, course design and review, ensuring they are the cultural cornerstones of a
professional work environment. -
Work collaboratively with technology services and other departmental leaders to implement
process improvement opportunities and system solutions and serve as the integration point to support these initiatives as they impact other
areas of the college.
-
Plan and support systems migrations as required. Provide leadership and develop the Project Management
Office to ensure project delivery and system maintenance proceeds according to project timelines. -
Manage system
documentation and procedures for identified systems. Monitor and assess system(s) and solution(s) effectiveness over time, with
recommendations for enhancements and modifications, as needed. -
Lead overall support operations for the college’s software
systems including applications, integrations, and data transformation. -
Perform business requirement analyses with functional
user groups and map these requirements to appropriate existing and/or new software solutions for implementation.
-
Direct the
planning, development, and maintenance of the college’s Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)
applications and other software systems in support of the college’s strategic plan. -
Assure eLearning resources are available
through self-service online avenues as well as training opportunities.
-
Verify the execution of tasks/ deliverables
associated with LMS administration and other learning technology. -
Plan, design and implement short and long-term strategies
and plans for assigned areas in support of institutional and department goals and strategic initiatives.
-
Develop, implement,
and maintain new software solutions to meet operational needs of the college. -
Oversee vendor relationships as it relates to
maintenance, enhancements, and implementation of upgraded or new administrative software systems.
-
Formulate and recommend
annual budget requests and assume responsibility for operating within the approved budget. Manage associated budget(s) including tracking
expenditures, approving routine purchase requests, and developing annual budget plans.
Supplemental Functions
-
Perform other duties as assigned.
-
Perform all duties to maintain all standards in accordance with college
policies, procedures, and core values.
Knowledge, Skills, and Abilities
-
Knowledge of software
architecture, design, development, implementation, integration, and testing
-
Knowledge and experience with Content Management
Systems (CMS), Customer Relationship Management (CRM), and Enterprise Resource Planning (ERP) software solutions. -
Knowledge
and experience with process change and optimization
-
Excellent written, verbal and visual communication and influencing
skills -
Excellent analytical, organizational, planning and problem-solving skills
-
Demonstrated leadership
skills -
Excellent customer service skills
-
Planning and project management skills
-
Ability to
manage software professionals
-
Ability to research and make recommendations for software solutions to meet organizational
needs -
Ability to escalate issues as needed to senior levels in a timely manner for resolution
-
Ability to
motivate a cross-functional team -
Ability to perform system analysis and design appropriate software solutions
Physical Demands, Working Conditions and Physical Effort
Light Work – Exerting up to 20 pounds of force occasionally, up
to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg
controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is
rated Light Work. Positions in this class typically require talking, hearing, seeing, grasping, standing, walking and repetitive motions.
Relatively free from unpleasant environmental conditions or hazards. Office environment. Occasional physical effort
required.
Requirements
Bachelor’s degree with a major in computer science, software development, information technology
or related field from an accredited institution
Seven (7) years in senior IT management with experience supervising programming,
application administration, database administration, or project management functions for administrative software systems
Preferred
Ten (10) years of experience
Master’s degree in a computer discipline from an accredited institution
Experience with Workday, Salesforce, and its related systems
**This position is Security Sensitive, therefore, candidates will
be subject to a criminal background check.**
The above description is an overview of the job. It is not intended to be an
all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College
reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable
accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential
functions.
Required & Preferred Qualifications (if applicable):
The intent of this job description is to provide
a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not
be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform
job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by
position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.
***This
is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.***
Compensation
Type:
Salary
Employment Type:
Full time
Hiring Minimum
$146,148.00
Hiring
Maximum
$178,229.50
Compensation is determined based on experience.
**Application submission deadline is
12am of the date listed.**
Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any
characteristic protected by applicable law.
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