Location: Tacoma WA 98466, WA
Job Type: Part
Time
Job Number: 24-16-TMP #MON
Division: Administrative
Affairs
Department: Bookstore, Food, & Print Services
FLSA:
Non-Exempt
Bargaining Unit: NA
Who We Are
*This
recruitment is to establish an applicant pool for future vacancies. Individuals will be contacted as vacancies occur.
Tacoma Community College is a public two-year institution that serves a diverse population of approximately 14,000 students. We
embrace our identity as a community college. Our stated mission is to create meaningful and relevant learning, inspire greater equity, and
celebrate success in our lives and in our communities. Tacoma Community College is committed to recruiting faculty and staff who are
reflective of the diverse community we serve. We know we can always do better in serving our students equitably and improving our students’
successes. We are specifically focusing on better supporting traditionally underserved populations at TCC, including Black and brown men,
Native Americans, Veterans, and the LGBTQ+ community. To this end, the college seeks applicants who will intentionally support and promote
efforts related to equity, diversity, and inclusion, and who recognize and honor the important role that diversity brings to an educational
community.
TCC is committed to developing and sustaining a vibrant educational environment where all students can thrive by
providing educational opportunities such as learning communities, honors programming, undergraduate student research, bachelor of applied
science degrees, and study abroad. TCC is committed to student success and promotes innovation to help students. TCC is one of 67 colleges
selected nationally to participate in the Department of Education’s Second Chance Pell pilot program, providing access to education for
incarcerated individuals. Designated a Military Friendly College®, TCC is proud to serve Pierce County’s military community. In fall 2018,
the college opened a food pantry on campus to support students experiencing food insecurity and was recognized by the Harvard Kennedy School
for its College Housing Assistance Program, a community partnership that helps students access affordable housing.
Position
Summary
Provides high-quality customer service and professionalism to both customers and Cafe team members at Tacoma Community
College campus. This position provides customers with prompt and warm service, quality beverages and products, is a reliable support to the
team, and maintains a clean and comfortable food services environment.
Essential Functions
- Regularly prepares a variety of espresso drinks and non-espresso beverages using equipment such as coffee grinders, brewers;
espresso machines, blenders, etc. - Follows standard recipes or customized recipes for customers, including recipe changes such as
temperature, quantity of ingredients or substituted ingredients. - Operates a POS cash register and handles various types of money
including cash, student pay cards, and credit cards. - Restocks the cafe with necessary supplies including milk, ice, syrups, cups,
and other items based on the needs of the business. - Maintains a clean and organized workspace including sanitizing all utensils,
equipment, mopping, and sweeping per shift. - If applicable, monitors perishable and non-perishable inventory numbers and reports cafe
needs to the lead barista. - Performs cafe opening and closing procedures.
- Performs other duties as
assigned.
Qualifications
Minimum Qualifications
- High school
graduate, or equivalent ,or current Running Start student - Excellent customer service skills by:
- Welcoming and helpful
attitude toward guests and other team members - Work well both independently and with a team
- Resolve guest questions with
care
- Welcoming and helpful
Preferred Qualifications
- Previous food, beverage, or grocery experience
- Experience
working as a barista.
Conditions of Employment
- Successful completion of a criminal history background
check. - Ability to move and carry items up to 30 pounds.
- Must maintain state health standards and have a current Food
Handlers Permit once hired.
The Successful Candidate must Demonstrate
- Knowledge of computerized accounting
and point-of-sale systems. - Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned
tasks, and solve problems efficiently and in a timely manner. - Actively participate as a member of the bookstore team to move the
department towards the completion of shared departmental and college goals. - Excellent customer service skills; including
establishing, building, and maintaining internal/external customer satisfaction. - Ability to provide empathetic and timely service to
students, faculty, staff, and community members in a higher education setting. - Ability to communicate and relate well with diverse
populations, students, faculty, staff and the general public in a friendly, courteous, respectful and professional manner with an
appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace. - Ability to
promote and maintain a healthy and positive work environment with collegial and cooperative work relationships. - Ability to provide
clear and ethical principles to decision making and use judgment and discretion in sensitive matters. - Ability to perform well under
pressure, multi-task, and engage in critical self-reflection and growth. - Ability to work independently and as a member of the
Bookstore team. - Ability to represent the college effectively at all levels, both internally and externally.
- Communicates
information to the Store Manager, Lead Sales Associate, and lead cafe barista to ensure that all guest needs are met in a timely
manner. - Follows all verbal and written operational policies and procedures as directed by the Lead Barista and Director for the
Bookstore.
Application Process
Application MaterialsComplete
application packages must include the following:
- Tacoma Community College online application form.
- Resume and cover letter
– In your cover letter, describe how your background and experience align with the responsibilities for this
position.
Terms of Employment
This part-time hourly position is bound by the WAC
357-04-045 provisions above. This requires a flexible schedule to accommodate event coordination needs, including evenings and weekends.
The pay rate is $18 per hour. Work location is all property owned and operated by Tacoma Community College including Tacoma Campus and Gig
Harbor Campus. Report on time to work in Building 12 at Tacoma campus at your assigned time. Tacoma Community College offers a comprehensive
healthcare benefits package for you and your dependents including medical, dental, and vision insurance. Life and long-term disability
insurance plans; vacation, sick, and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more
information, please visit our employment page/employment benefits: https://www.tacomacc.edu/about/employment/.
Tacoma Community
College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education
and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual
orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment
(unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with
disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been
designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055;
Kathryn Held, Section 504 Officer, Student Affairs Administration Office at 253-566-5115. This recruitment announcement does not reflect the
entire job description and can be changed and or modified without notice.
Tacoma Community College
Human
Resources
6501 S 19th St Bldg. 14, Tacoma WA 98466
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