University of Colorado Denver
Sr Business Analyst – 39119
University Staff
Description
Join Our Team and Make a Difference in Higher Education!
At the System Administration office at the
University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive. Our office
is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to
our mission and purpose.
By joining our team, you’ll have a direct impact on shaping the future of higher education. In addition to
the Office of the Board of Regents, the University of Colorado’s system administration includes 19 units that provide essential services to
CU’s campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus,
we are proud to serve in the centralized office for the University system. Together, we ensure CU continues to deliver outstanding
education, groundbreaking research, and valuable service to our communities.
We believe in creating an environment where the unique
experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you’re passionate
about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of
our journey. Learn more about CU System Administration.
Summary:
The Senior Business Analyst serves as the critical link between Advancement business stakeholders and technical
teams, ensuring that business needs are clearly understood, documented, and translated into actionable requirements. Grounded in an
understanding of Advancement operations, the Senior Business Analyst brings context that strengthens requirements clarity and improves
solution alignment.
This role owns the requirements clarification function: facilitating stakeholder conversations, mapping business
processes, synthesizing complex input, and producing documentation that enables technical teams to deliver effective solutions across the
BI, Salesforce – Ascend managed package, and integration workstreams.
The Senior Business Analyst proactively engages with functional
areas across Advancement to understand workflows, identify improvement opportunities, and ensure that technical solutions align with
operational goals and institutional priorities.
Applicants must be
Colorado residents or able to relocate to Colorado within a month of starting employment with University of Colorado System
Administration.
The CU System Office of Advancement follows a “flexibility first” approach to work that defines how we
manage and make use of in-person time. As a fully remote position within the state of Colorado, this role will work remotely with the
exception of four separate callback weeks per year- when all our colleagues are expected to be together in the office. During callback
weeks, this role is expected to work from the CU System office at 1800 Grant St. in Denver, Colorado. Any additional in-office time will be
determined by this roles manager.
Please note, leadership may adjust in-office work requirements with a minimum of three
months’ notice before any change can be implemented.
Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are
committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all
backgrounds to apply, including protected veterans and individuals with disabilities.
Responsibilities:
Duties and responsibilities of the position include, but are not limited to:
Requirements
Analysis and Delivery of Business Solutions
- Facilitate stakeholder discovery sessions to elicit, clarify, and align on
business needs. - Develop and maintain business process documentation, including process flows and swimlane
diagrams. - Synthesize complex or conflicting stakeholder input into clear, prioritized requirements.
- Translate business needs
into actionable acceptance criteria for technical teams. - Document current state and future state business processes, identifying
gaps and improvement opportunities. - Partner with Service Delivery teams to ensure functional requirements are well defined before
technical work begins. - Negotiate and resolve conflicting requirements across stakeholders.
- Serve as the liaison between
business stakeholders and technical solution providers. - Assess proposed solutions to ensure alignment with documented business
needs. - Support testing activities by developing test scenarios and supporting user acceptance testing
- Apply understanding of
Advancement operations – including fundraising, constituent management, engagement, and gift processing – to ensure requirements accurately
reflect functional needs. - Collaborate with teams working in Salesforce (Ascend managed package) and related Advancement applications
to ensure business processes and requirements align with platform capabilities and constraints.
Project and Planning
Participation
- Coordinate and engage with multiple concurrent projects and service areas.
- Ensure projects remain
aligned with business objectives through continuous service improvement practices. - Participate in stakeholder and system level
planning efforts as needed. - Build strong relationships across Advancement to proactively identify process optimization and system
enhancement opportunities. - Partner with Advancement operational leaders to understand evolving business processes and translate them
into system, data, and reporting requirements across Salesforce (Ascend managed package) and BI environments.
Professional
Development and Proficiency Maintenance
- Maintain proficiency in business analysis methodologies, business process modeling,
and advancement related enterprise systems. - Participate in relevant conferences, workshops, and knowledge sharing with peer
institutions.
Salary: The anticipated hiring range has
been established at $82,000-$85,000.
CU System Administration takes into consideration a combination of the selected
candidate’s education, training and experience as it relates to the position, as well as the position’s scope and complexity, internal pay
equity and external market value when determining a salary level for potential new employees.
Benefits: With our
unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a
dynamic work-life balance, we ensure your holistic growth and happiness.
- No-cost or low-cost medical & dental plan options, some
inclusive of IVF assistance. - Disability, Life, Vision Insurance options.
- Multiple retirement planning options including a
mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan. - Pre-tax
savings plans, such as Health care and Dependent care flexible spending accounts. - Embrace a healthy work-life balance with ample
sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break. - 6 weeks of
parental leave to adjust to the joys of parenthood. - A tuition benefit program for you and/or your dependents.
- Free RTD
EcoPass and Free Onsite Parking at our 1800 Grant Street Office. - Many additional perks & programs with the CU
Advantage.
Additional taxable fringe benefits may be available.
For more information on benefits programs, please review
our Comprehensive Benefits Guide.
Access our Total Compensation Calculator to see what your total rewards could be at CU. (This position is a University Staff
position)
Minimum Qualifications:
Please ensure
your resume includes any and all relevant experience to be accurately assessed against these qualifications. You must meet all minimum
requirements listed at the time of application to be considered for this role.
- Bachelor’s degree from an accredited
institution or equivalent professional experience (experience may substitute year for year). - Five (5) years minimum experience in
business analysis, requirements facilitation, business process analysis, or related roles, including:- Documenting business
processes - Gathering and synthesizing requirements
- Creating business cases and functional specifications
- Writing test
plans and acceptance criteria - Analyzing and troubleshooting system issues
- Documenting business
- Experience supporting business processes
in an enterprise system environment (e.g., CRM, data/BI, workflow tools).
Preferred Qualifications:
- Seven
(7) years of business analysis or related experience. - Experience operating in environments with matrixed or distributed requirements
ownership. - Demonstrated success clarifying business needs in ambiguous or evolving situations.
- Experience with process
modeling tools and methodologies. - Experience with Salesforce, Ascend, or related CRM/fundraising platforms, including understanding
of constituent data and Advancement workflows. - Experience in Advancement, fundraising, alumni engagement, marketing, or related
mission-driven organizational operations. - Experience implementing enterprise systems.
- Professional certification (CBAP,
CCBA, etc.).
Knowledge, Skills, and Abilities:
To be successful in this position, employees will need to
know the following:
Core Competencies
- Facilitation skills: Ability to lead productive stakeholder sessions that
result in clear, documented outcomes. - Analytical and synthesis skills: Ability to distill complex, ambiguous information into clear
requirements. - Written communication: Ability to produce clear, concise, actionable documentation for technical and non technical
audiences. - Business process analysis: Ability to map current state and future state workflows and identify gaps.
- Stakeholder
management: Ability to build trust, navigate competing priorities, and drive alignment. - Advancement operations knowledge:
Understanding of fundraising, engagement, constituent management, or related Advancement workflows to contextualize requirements
effectively.
Secondary Competencies
- Knowledge of project management best practices.
- Experience with
Agile methodologies and user story creation. - Experience with application testing and acceptance criteria
development. - Familiarity with CRM platforms such as Salesforce (Ascend preferred), including how business processes interact with
system capabilities. - Ability to analyze data to identify trends, issues, and decision factors.
- Interpersonal and
collaboration skills across diverse teams. - Ability to manage work within a complex organizational structure and meet competing
timelines.
For full consideration, please attach the following as
separate documents to your application:
- A cover letter identifying the job specific minimum qualifications you possess
- A
resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.
Please
ensure you check the “Job Specific Attachments” box next to each document on the “Required Documents” page of the application for the
appropriate documents to be attached.
Per the Colorado Job Application Fairness Act, you are not required to provide your date of
birth, dates of school attendance, or dates of graduation on your resume or cover letter. If an application requires additional materials,
such as a transcript or certification, you may redact identifying information relating to your date or birth, dates of school attendance, or
dates of graduation.
byTuesday, March 3rd. Reference checking is a standard step in our hiring process. You may be asked to provide contact
information, including email addresses, for up to five references as part of the search process for this position. *Please note: All
application materials must be submitted through CU Careers; emailed materials will not be considered.*
Statement:We are unable to sponsor applicants for work visas for this position.
Statement:The University of Colorado is committed to providing a safe and productive learning and living community. To
achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations
include a criminal history record check, and when appropriate, a financial history, motor vehicle history and/or fingerprinting background
check. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by
the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.
for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with
disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: [email protected].
Application Materials Required: Cover Letter,
Resume/CV
Job Category: Information Technology
Primary Location: Denver
Department: S0001 —
System Administration – 50206 – Advancement Operations
Schedule: Full-time
Posting Date: Feb 25, 2026
Unposting Date: Ongoing
Posting Contact Name: [email protected]
Posting Contact Email: [email protected]
Position Number: 00001447
To apply, please
visit: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=39119&lang=en
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