Salary:
$31,200.00 Annually
Location: 2600 South First Street Temple, TX
Division: Administrative Services
Department: Revenue and Student Accounting
Opening Date: 02/24/2026
Closing Date: Continuous
FLSA: Non-Exempt
Salary Grade: Professional
Salary Grade Ranking: Associates
Total hours required per week: 40
Minimum Requirements:
MINIMUM EDUCATIONAL AND WORK REQUIREMENTS (MINIMUM QUALIFICATIONS): Associates Degree plus two (2) years directly related work experience or a combination of verifiable college, technical, or university education and/or directly related work experience equal to four (4) years. Two (2) of the four (4) years must be directly related work experience. Part-time work experience will be pro-rated. The total pro-rated amount must equal the minimum number of required years of directly related work experience.
Work Schedule:
Monday-Thursday: 8:00 AM to 6:00 PM with a one hour lunch break. Friday: 8:00 AM to 12:00 PM Summer Schedule: Monday-Thursday 7:30am to 6:00pm with a 30 minute lunch break. This is an on-site position. Essential duties of the role must be performed in-person, during prescribed work hours.
- Position Summary & Essential Duties
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The following duties, responsibilities, Knowledge, Skills and Abilities (KSA’s), and physical requirements are intended to describe the general nature and level of work being performed. The information listed below is not intended to be construed as a complete listing of all duties, responsibilities, KSA’s, and physical requirements required of this position since changes to the position may occur at any time or additional requirements that may be added over the course of time.
SUMMARY:
The incumbent will assist faculty, staff and students with transactions for Temple College. Receive incoming revenue from students or other individuals making payments, maintain petty cash fund, process transactions, and check disbursements. - Qualifications (Required and Preferred)
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MINIMUM EDUCATIONAL AND WORK REQUIREMENTS (MINIMUM QUALIFICATIONS):
Associates Degree plus two (2) years directly related work experience or a combination of verifiable college, technical, or university education and/or directly related work experience equal to four (4) years. Two (2) of the four (4) years must be directly related work experience. Part-time work experience will be pro-rated. The total pro-rated amount must equal the minimum number of required years of directly related work experience.PREFERRED:
Two (2) years of experience working in customer service capacity within an educational environment. Prefer Associates Degree from an accredited college or university with degree concentration in related field. Six (6) months of directly related work experience in a financial aid office or customer service environment. - Job Duties and Responsibilities
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The incumbent will:
- Facilitate cashier processes by utilizing college software.
- Receipts incoming monies for college operations to include tax revenue, miscellaneous billings, tuition, parking permits, fees, library funds, test payments, etc.
- Maintains general office files. Operates general office equipment.
- May work at multiple campus locations, as needed.
- Prepares daily cash reconciliation, prepares bank deposits.
- Disburses and reconciles petty cash; creates change orders for bank.
- Distributes vendor and staff disbursements.
- Responds to questions regarding student accounts, payment deadlines, reimbursements, and tuition rates.
- Set-up and/or assist students with payment plans.
- Process scholarship and loan checks for student accounts.
- Collects delinquent account payments, processes, and updates third party software as needed.
- Process written-off accounts.
- Accesses student receivable account to assess status of account and places or remove holds on account.
- Verify financial aid for bookstore charges.
- Works collaboratively with all college offices to share important payment information and address student issues.
- Assign parking decals, if applicable.
- Assist Enrollment Services during peak registration periods with printing student schedules and bills.
SOCIAL CONSTRUCTS REQUIRED OF POSITION:
- Display empathy and positive regard for others in written, verbal and non-verbal communications.
- Work with colleagues and students by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication.
- Be friendly and collegial with co-workers, faculty, students, staff, and visitors to the campus.
- Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions.
- Maintain proficiency as needed and approved by attending training, reading job-related materials, and meeting with others in area of responsibility.
- Dress appropriately for a workplace with frequent customer service interaction and community outreach.
- Meet all required standards
- Knowledge Skills and Abilities & Physical Demands
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KNOWLEDGE:
- Knowledge of clerical and administrative procedures and systems such as managing files and documents, computer systems, and word processing software.
- Knowledge of Admissions policies, and eligibility requirements.
- An understanding of basic principles of cashiering
- Knowledge of general cash handling practices.
- Knowledge of standard office software applications, such as Microsoft Excel, Word, and Outlook.
SKILLS:
- Communication skills to express information to others effectively.
- Active listening skills to understand what other clients are communicating.
- Contemporary customer service and receptionist skills
- Organizing and coordinating skills
- Conflict resolution skills.
- Creative problem-solving skills
- Organizing and coordinating skills.
- Basic reconciliation practices
- Time management skills.
ABILITIES:
- The ability to provide commitment to student-centered service.
- The ability to provide contemporary customer service practices.
- Ability to understand and follow specific instructions and procedures.
- Ability to communicate effectively, both orally and in writing. Ability to develop and deliver presentations.
- Ability to maintain confidentiality of records and information.
- Ability to work with diverse clientele.
PHYSICAL EFFORT:
Primarily light physical activity is required with occasional lifting, pushing or pulling, and manipulation of objects up to 15 pounds. Position requires sitting or standing for extended periods of time. Keyboard manipulation and data entry for extended periods of time.WORKING CONDITIONS:
All work is performed in an interior office setting. This position may require evening and/or weekend work during peak times or special occasions.WORK SCHEDULE:
Monday-Thursday: 8:00 AM to 6:00 PM with a one hour lunch break.
Friday: 8:00 AM to 12:00 PMSummer Schedule:
Monday-Thursday 7:30am to 6:00pm with a 30 minute lunch break.
This is an on-site position. Essential duties of the role must be performed in-person, during prescribed work hours.
HOURS PER WEEK:
40
TRS/ORP:
TRS onlySUPERVISORY DUTIES:
None
REPORTS TO:
Departmental Supervisor.
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