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Job Category:
Academic Staff
Employment Type:
Regular
Job Profile:
Academic Advisor
Job Summary:
CCAS seeks individuals who are interested in working with undecided and exploring students and demonstrate the ability to:
* Foster and promote a welcoming environment and a community of belonging
* Work effectively with a diverse community of students and staff
* Share complex information in a clear and organized manner in both verbal and written forms
* Connect well with others (students & families, faculty, staff)
* Work effectively and collaborate as a member of a team
This position will perform the following tasks:
* Assists with training and mentoring of professional and student staff members
* Develops and maintains firm knowledge of: academic degrees, majors, certificates and policies; campus support offices such as career advising, health services, financial aid, disability support services, academic and learning support.
* Engages in learning about the lived experiences of range of marginalized populations
* Leads or serves on CCAS and campus-wide committees and project teams, such as SOAR, Proactive Advising, Orientation
This position is full-time, 100%.
Ongoing/Renewable
A remote work agreement will be supported after a period of onboarding. Remote work availability is provided as business needs allow, on average one day a week..
Key Job Responsibilities:
- Participates in and supports broad advising operations of undeclared and exploring students within CCAS such as SOAR, staffing front desk on-call, serving as a member or lead of a residence hall team, and staffing other satellite locations
- Serves as a main point of contact for students and provides information about educational options and academic requirements; assists with identifying and assessing interests, skills, and values to match appropriate field of study/career options, and refers students to appropriate institutional resources
- Implements academic advising events such as workshops, panel discussions, and guest speakers
- Maintains confidentiality and accurate student records and processes and responds to academic inquiries according to established institutional and Family Educational Rights and Privacy Act (FERPA) policies
- Maintains expertise with advised curriculum and may assist in developing and recommending exceptions for policy and curriculum
- Proactively engages students as needed
- Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college
- Receives, processes, and responds to academic inquiries according to established policies and procedures
Department:
Division for Teaching and Learning, Office of Academic and Career Success (OACS), Cross-College Advising Service (CCAS)
Cross-College Advising Service (CCAS) is a university-wide academic advising service and is the assigned advising unit for undecided/exploring students who seek guidance about their major and career plans. The office primarily serves first- and second-year students. CCAS also advises exploring transfer students and is an important resource for any student who may be considering a change in major or is in transition from one UW-Madison school or college to another. CCAS advises students who are exploring interests across all majors on campus and serve students in several residence hall offices and other locations. CCAS is a large team of professional academic advisors who value professional growth and the continued development of CCAS as a team. In addition, CCAS employs and mentors a staff of 25-30 student peer advisors each summer and academic year. CCAS is a team-oriented workplace that taps into the energy, strengths, and interests of each staff member to fulfill vital office needs and duties, such as supervising and training student peer advisors, leading or serving on office committees, planning professional development, managing assessment, and coordinating orientation events for incoming students. As such, this position may require some weekend and evening work. You can learn more about CCAS at ccas.wisc.edu.
This position reports to an Academic Advising Assistant Director within CCAS. CCAS is a subunit within the Office of Academic and Career Success which is housed within the Division for Teaching and Learning (DTL). DTL also includes the Center for Teaching, Learning, and Mentoring (CTLM), High Impact Practice Programs (HIPS), Indigenous Education/Our Shared Future, the Morgridge Center for Public Service, the Rebecca M. Blank Center for Campus History (CCH), Student Engagement and Scholarship Programs (SESP), the Student Learning Assessment (SLA) office, Testing and Evaluation Services, and the Wisconsin Institute for Science Education and Community Engagement (WISCIENCE).
Compensation:
The starting salary for the position is $50,000 (but is negotiable based on experience and qualifications).
This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. Please review the summary of benefits for more information.
Required Qualifications:
* One year of relevant work experience, graduate education, or training
* Excellent interpersonal, customer service, communication (oral and written), and organizational skills
Preferred Qualifications:
* Foster and promote a welcoming environment and a community of belonging
* Work effectively with a diverse community of students and staff
* Connect well with others (students & families, faculty, staff)
* Work effectively and collaborate as a member of a team
Education:
Bachelor’s Degree Required
How to Apply:
To apply for this position, please click the “Apply” button. You will be prompted to upload the following documents.
- Cover Letter
- Resume
Please note when applying, there will be only one attachment field. You must upload all your documents in the attachment field. Applicants are to submit a cover letter and resume detailing their training and experience relating to the required and preferred qualifications referenced above. Applications submitted without a cover letter may still be considered, but a cover letter is required to guarantee consideration. Failure to adequately demonstrate experiences aligned with the required qualifications in either a cover letter or resume will result in your application not being considered for employment. The application reviewers will be relying on your written application materials to determine which qualified applicants will advance in the recruitment process. We will notify selected applicants to participate further in the selection process directly. References will be requested of final candidates. All applicants will be notified after the search is complete and a candidate has been selected.
The deadline for assuring full consideration is March 05, 2026, at 11:59 PM (CST).
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.
Contact Information:
Emma Voight, [email protected], 608-262-8152
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background – people who as students, faculty, and staff serve Wisconsin and the world.
The University of Wisconsin-Madison is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.
To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
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