Academic Operations Manager, Nursing

Compensation Range:

Annual Salary: $56,890.00 – $76,800.00

Position Summary

The Academic Operations Manager
serves as a resource for the Dean in support of the operational administration of the Nursing Department. This position manages and
coordinates the operations functions within the Nursing department and assigned University operations and processes across School/Colleges.
The primary responsibility of this role is to manage a variety of projects within the Nursing Department, as well as those which involve
interaction with the University as a whole and to continually improve practices and procedures that create the highest level of efficiency
possible within the Nursing Department and in assigned areas across Schools/Colleges. This role is a central point of contact with full-time
and part-time faculty, particularly at the programmatic level. The Academic Operations Manager will support the School/College with duties
ranging from operations planning and management, project management, reporting and documentation for academic projects and will take a
leadership role in developing and coordinating student retention initiatives.

Essential Functions:

• Participates in collation of requests regarding budget.
• Manages the academic operational workflow of the at the programmatic
  and department level.
• Plans, directs, and prioritizes activities of the School/Department (such as Commencement, simulations, test
  preparation, grant-funded projects, etc.) with external and internal constituents, vendors and other School and University
  colleagues.
• Recommends process changes to improve operational practices/procedures in the School/Department.
• In
  collaboration with the Associate Dean of Faculty, monitors Faculty Annual Plans (FAPs) and Full Time Faculty workloads to ensure compliance
  with University, School, and Department policies and processes.
• Serves as point of contact for incoming student requests (for
  example, Student Services).
• Collaborates with University, School, and Nursing Department leadership and staff to facilitate and
  improve processes and services provided to the University by the School/Department.
• Represents the School/Department on committees,
  initiatives, and processes as assigned by the Dean and supervisor.
• Works closely with SchoolDepartment Faculty and Directors to
  ensure the completion and implementation of projects that impact the School/Department.
• Coordinates the collection and maintenance
  of required documentation for the processes and procedures related to academic affairs operations.
• Monitors progress/improvement
  data and creates and maintains School/Department operations reports.
• Responsible for event management, including organizing
  meetings, leading discussions, developing project plans, writing follow-up reports, revising, and editing presentations, and following up on
  action items.
• Recruit, manage and report on ancillary Department/School councils.
• Manages internal and external staff,
  faculty, and/or student inquiries received by the Department/School by referring to appropriate team members as needed.
• Serves as
  liaison with other National University departments when their projects impact the School/Department.
• Monitors student retention and,
  in collaboration with the Assistant or Associate Dean of Students, develops and implements, with Dean approval, initiatives designed to
  increase student retention.
• Performs other job-related duties as assigned by the Dean or the Dean’s representative.
• Tracks
  and manages contract requests and coordinates submittals, ensuring adherence to established timelines.
• Schedules meetings and rooms
  for administrators, faculty, students, alumni, advisory board members and other communities of interest in preparation for accreditation
  site visits
• Manages the accounts payable process, verifying accuracy and compliance with accounts payable, coordinating with finance
  and accounting teams, as well as the Manager of Dean Support, to ensure timely payment processing to vendors and suppliers in accordance
  with internal and external policies and deadlines.
• Working with Academic Program Directors, takes responsibility for planning,
  organizing, and completing course staffing schedules, aligning them with departmental needs and requirements, and ensures adequate and
  qualified staffing for courses.

Supervisory Responsibilities:

• Supervises Nursing
  Department staff.
• Hires, trains, develops, and supervises Nursing Department staff.
• Screens applications, interviews
  candidates, and recommends individuals for hiring.
• Trains and assigns work to new and continuing employees.
• Delegates tasks
  and provides effective direction to team members to produce substantial business results.
• Independently conducts frequent
  performance feedback weekly, quarterly and annually, to include annual performance evaluations.
• Makes recommendations for salary
  increases, merit increases and reclassifications.
• In conjunction with HR, determines corrective action as needed for direct
  reports.

Requirements:

Education & Experience:

• Bachelor’s degree in related field (such
  as Higher Ed Administration, Business, Organizational Leadership) from a regionally accredited institution required; or equivalent
  combination of education and experience.
• Master’s degree preferred.
• Minimum of three to five (3-5) years of experience
  working with online college/university in role required (role related to academic affairs preferred).
• Experience in project
  management and implementing strategic initiatives preferred.
• Experience in higher education preferred.
• Experience working in
  a technology-driven enterprise preferred.

Competencies/Technical/Functional Skills:

• Demonstrated knowledge
  and understanding of online education structures and processes.
• Ability to proactively analyze technical factors, identify and
  understand stakeholder concerns and provide solutions that support the best interests of the organization.
• Knowledge of strategic
  planning processes and project management principles.
• Demonstrated organizational skills and management of multiple
  projects.
• Effective interpersonal, communication, and organizational skills.
• Excellent verbal and written communication
  skills.
• Ability to solve complex problems and create win-win situations.
• Experience with process modeling and facilitation
  preferred.
• Ability to participate as an active team member of the team and organization and work toward a common goal. Contributes
  fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead.
• Accepts
  personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the
  company and oneself.
• Actively seeks to influence, build effective relationships and gain alignment with peers, functional partners
  and/or external partners to accomplish business objectives.
• Develops new insights into situations; questions conventional
  approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs/processes. Ability to generate and/or
  recognize imaginative or creative solutions that generate successful outcomes.
• Working knowledge, principles, and practices of
  office management/systems within a higher education environment, preferred. Demonstrates an understanding of underlying organizational
  issues.
• Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a
  fast-paced environment with multiple projects, deadlines, and frequently changing priorities.
• Ability to drive towards achieving
  measurable and challenging goals to support organizational success. Demonstrates the ability to focus on achieving results consistent with
  the organization’s objectives. As a leader, develops goals based on the organization’s vision, mission, strategic goals and
  objectives.
• Strong interpersonal skills and the ability to effectively communicate with many constituencies in a diverse
  community.
• Intermediate use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point,
  Outlook.

Location: Remote, USA

Travel: Travel required, as necessary. Travel required as necessary, may
include quarterly college/school meetings, Commencement, and bi-annual leadership team retreats.

#LI-Remote

Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a
candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this
range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay
is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our
holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our
benefit plan offerings, please visit benefits.nu.edu. For
Part-time benefits, please click here.

National University is committed to maintaining a high-quality workforce representative of the
populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our
mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment
that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs
available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and
meeting the needs of our student population, including adult learners and working professionals.

National University (NU) is proud to
be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws.
At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student
learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.