Administrative Assistant, Enrollment Services

Job Type: Full time

Job Number: R0001070

Location: Newtown, PA 18940,
USA

It’s great to work at a place where people are truly committed to serving our students! We’re committed to bringing passion and
energy to our College.

Visit our Life Page on LinkedIn to explore our dynamic campus culture, hear from current employees, and discover what
makes Bucks County Community College a great place to work!

This position is recognized as the lead classified position of the
Enrollment Services department group. This includes the following units: Admissions, Advising & Transfer Services, Enrollment
Communications, Financial Aid, Records & Registration, and Testing Services. This employee represents the Vice President of Enrollment
Management and supports the diverse components of Enrollment Services as a whole. As the lead classified role in this department group, this
employee is called upon to supervise office procedures and resolve problems.

Although the Administrative Assistant does not directly
supervise and evaluate staff members, this person plays a leadership role in office operations and is often the first point of contact for
complex or sensitive situations. Routine responsibilities include overseeing processes such as tuition appeals, withdrawal appeals, and
residency determinations. The employee must demonstrate flexibility and adaptability as procedures, systems, and operational needs
evolve.

Due to the nature of daily interactions in this position, errors in judgment can have significant consequences. The
Administrative Assistant frequently communicates sensitive or unwelcome news regarding tuition, appeals, and residency issues under the
direction of the Vice President of Enrollment Management. This requires tact, diplomacy, and strong problem-solving skills to prevent issues
from escalating into prolonged or unproductive situations. Consequences of errors in these areas could include legal actions against the
College and potential harm to the College’s reputation within the community.

Primary Functions

• Assist and
  support the VP EM in matters pertaining to this department group. Represent the VP EM in dealings with students, faculty, staff, or the
  general public. Support the offices that report to the VP EM by acting as the lead classified position for all covered areas. This includes
  supervising office procedures and solving problems and handle problematic situations with professionalism, tact, and
  diplomacy.

  
  
  

• Manage communications with students, faculty, and staff related to those areas that comprise Enrollment
  Services.

• Manage communications with students, faculty, and staff related to those areas that comprise Enrollment
  Services.

  
  

• Review and manage processes related to appeals, including tuition appeals, withdrawal appeals, grade appeals, and
  other similar workflows that require support.

• Provide training and support to those areas that come under the umbrella of
  Enrollment Services in matters relating to office operations.

  
  

• Other duties as assigned.

Minimum
Qualifications

• 
  
  

  High School diploma or G.E.D.

• 1-3 years job-related experience in a professional office
  setting.

  
  

• Proficiency with Microsoft Office (Word, Excel, Outlook).

• Ability to handle confidential matters with
  discretion.

  
  

• Ability to communicate effectively.

• Ability to screen and solve problems.

  
  

• Ability
  to work independently with general supervision.

• Skilled at managing multiple tasks and priorities.

  
  

• Ability to
  work within and respond effectively to time constraints.

• Must be detail oriented and highly organized.

  
  

Hourly Range $21.2601 – $22.7483 (commensurate with experience)

Application

Apply online at: https://bucks.wd1.myworkdayjobs.com/BCCC

Applications must consist of a letter of application addressing this specific position and the candidate’s interest and qualifications
for coming to Bucks County Community College, resume/CV, and a list of five professional references. References will not be contacted
without prior permission. Finalists may be asked to provide additional materials.

Deadline

Applications will be
accepted until the position is filled.

Benefits

Bucks County Community College offers an exceptional benefits package
that includes medical, dental, vision, prescription plans, 403B pension plan, life insurance, short & long-term disability, generous paid
time off, tuition waivers, tuition assistance, wellness center, cafeteria, and free parking on a beautiful Bucks County campus.

We
are proud to be an organization that embraces the value of bringing diverse, talented, and committed people together. The fastest way to
breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully
challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an
inclusive and diverse workplace.

Please Note: At this time, the College does not provide work visa sponsorships. To be considered
for employment at Bucks County Community College, applicants must be permitted to legally work in the United States without employer
sponsorship. Bucks County Community College participates in E-Verify and will provide the federal government with your Form I-9
information to confirm that you are authorized to work in the U.S.