General Summary:
The incumbent is responsible for providing general administrative support for Global Programs
and the professional staff assigned to OGP. The incumbent will promote OGP and the University’s commitment to customer service by building
effective partnerships with co-workers, faculty and staff throughout the University and by freely sharing appropriate information and
providing assistance when needed. The incumbent is responsible for maintaining an environment that is welcoming to persons of all
backgrounds, nationalities and roles.
Examples of Duties:
- Serve as the first point of contact to the
internal and external community regarding the of Global Programs and maintain the organization of the office to support its efficient
operations and to ensure compliance with established departmental standards; - Provide a high-level of customer service excellence
and administrative support to unit; greet and direct visitors; give appropriate information to faculty, students, staff and international
guests; provide routine administrative functions, including answering phone and e-mail inquiries, scheduling meetings and appointments and
preparing routine correspondence, including announcements, memos and related print material; creating, organizing and maintaining office
files; reviewing and distributing incoming mail; and data entry; - Arrange OGP weekly staff meeting announcements; coordinate meeting
agenda; and take minutes of weekly staff meetings; - Serve as departmental timekeeper; monitor and review employee timesheets and
time logs and research discrepancies, to ensure that employees are paid correctly and to ensure that employee’s time is used appropriately;
run payroll-related reports and pick-up departmental checks, when appropriate; - Prepare, process and submit human resources action
forms for new hires and terminations, promotions and/or reallocations, pay changes and work hour changes; research required information in
order to complete forms; maintain all human resources documents and files to ensure compliance with university policies and procedures and
to ensure proper paperwork is one file for students and staff; - Assist the Executive Director in maintaining financial and budget
records. - Serve as Bank Card administrator for OGP; reconcile monthly Bank Card statements to adhere to and comply with university
and grant regulations, policies and procedures; recharge appropriate account for items purchased to ensure a balanced budget and to adhere
to and comply with university and grant regulations, policies and procedures; maintain all documentation related to purchases to ensure
proper documentation for audit purposes; - Work closely with the Division’s Assistant Director & Director of Finance and
Administration to purchase departmental supplies, goods and services, including printing to meet unit and/or departmental needs; maintain
inventory levels of departmental supplies to ensure adequate supply levels and to maintain the smooth operation of the office; prepare
requisitions to obtain purchase orders, when needed; regularly work with the Controller’s Office and UPST to ensure timeliness with office
financials; process and track monthly invoicing and payments, reimbursements, and other operations expenses; prepare disbursement vouchers
to facilitate payments to vendors and prepare interdepartmental journal entries; identify and independently resolve discrepancies as
needed. - Assist OGP team members with travel & expense reimbursements, if needed.
- Attend mandated university trainings on
specific systems and policies related to the financial and administrative management of the department; inform agency staff on updated
policies, guidelines and regulations to support compliance with university standards; - Directly supervise and assign and monitor
work performed by office work study students; - Receive website content from OGP staff and update website when needed; maintain OITA
social media pages by posting new events, announcements and programs; - Assist in the hiring of new faculty and/or new staff by
initiating requisitions on Page Up and receiving and disbursing resumes to hiring manager, serving on search committees, scheduling
interviews, and when appropriate making travel arrangements for prospective employees; participate in the interviewing of potential staff
when directed and make recommendations on new hires, when directed; - Serve as point-person for all new hires and ensure that all new
hires receive e-mail and telephone access, as well as PeopleSoft Financial and/or Human Resources and/or WISER, when appropriate; provide
overview of the department’s operations and discuss both departmental and university policies and procedures; - Work with the
Assistant Director and other office staff in publicizing and accounting OGP programs, including International Student Orientation, Open
House, International Education Week, International Visiting Scholar Academy field trips and incoming study abroad student field trips; - Maintain and ensure the appropriate inventory of OGP promotional and marketing materials;
- Perform other duties as
assigned.
Qualifications:
Applicants must have at least (A) three years of full-time, or equivalent
part-time, experience in office management, office administration, business administration or business management, the major duties of which
included one or more of the following functions: purchasing, personnel management, budgeting, accounting, records management, work
simplification, grants management, contract administration or program management, or (B) any equivalent combination of the required
experience and the substitutions below.
Substitutions:
I. An Associate’s or higher degree with a major in business
administration, business management or public administration may be substituted for a maximum of two years of the required experience.*
II. An Associate’s or higher degree with a major other than in business administration, business management or public administration may
be substituted for a maximum of one year of the required experience.*
*Education toward such a degree will be prorated on the basis
of the proportion of the requirements actually completed.
- Working knowledge of standard office procedures and practices,
including typing, data entry, editing/proofreading; - Familiarity with Microsoft Office Suite, including Word, Excel, PowerPoint and
Outlook; - Ability to communicate effectively with a diverse student population, many of whom are non-native speakers of
English; - Ability to manage multiple tasks simultaneously;
- Ability to work independently;
- Ability to adapt to
change in a busy work environment; - Strong oral and written communication skills;
- Cultural sensitivity to persons of all
backgrounds and nationalities; - Must be detail oriented.
Application Instructions:
Please
apply online with your resume, cover letter and list of three professional work references.
Review of candidates will begin following
the application closing date.
Grade: 17 Hourly Rate: $29.91
This is a non-exempt union position.
All official
salary offers must be approved by Human Resources.
UMass Boston is committed to the full inclusion of all qualified
individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring
process. If reasonable accommodation is needed, please contact the ADA/504 Coordinator Andrea Haas or 617-287-5148.
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