Admissions and Financial Aid Coordinator

University Overview

The University of
Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This
historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12
highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s
distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with
the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working
environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of
educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide
variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive
benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a
wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and
resources, and much more.

Posted Job Title
Admissions and Financial Aid Coordinator

Job Profile
Title
Administrative Coordinator

Job Description Summary
The Admissions and Financial Aid Coordinator is
the critical first point of contact for a high volume of applicants and students, independently responding to walk-ins, phone calls, and
e-mails as well as advising prospective applicants on program offerings, the admissions process, and financial aid. Under limited
supervision, assist in the day-to-day operation of the Weitzman School of Design Office of Admissions and Financial Aid. Manage the
admissions blog, student ambassador profiles, and other Admissions website and social media activity; collaborate with Office of
Communications. Assist with the processing of admissions applications, including updating records, scanning documents, calculating GPAs, and
verifying applicant data. Coordinate and leading on-campus, off-campus, and virtual recruiting events, including two open houses per year.
Prepare materials for recruitment events. Manage financial aid tasks such as advising prospective and incoming students on financial aid
policies and opportunities, posting financial aid awards in Penn’s graduate funding system, and generating letters for endowed and
continuing scholarships. Ensure proper processing of admitted students, deferrals, and entering students in Technolutions Slate, Weitzman’s
admissions CRM and the University’s student records system. Using Slate, create queries and reports, analyze data, and communicate with
prospective students. Manage the official documents and prerequisite processes; update records, receive documents, and communicate with
students about their documentation. Develop and implement a comprehensive schoolwide social media campaign for the Admissions
Office.

Job Description

Job Responsibilities

• Provide customer service to students and prospective
  applicants including general admissions and financial aid counseling.
• Process applications, open mail, download and scan
  transcripts, retrieve electronic transcripts and WES course-by-course evaluations, and update records in Slate.
• Manage the official
  documents and prerequisite processes; update records, receive documents, and communicate with students about their
  documentation.
• Develop and implement a comprehensive social media campaign using a variety of social media channels; conceptualize
  story ideas; obtain video and still images; write engaging posts; and solicit input from students to ensure maximum impact.
• Assist
  with planning and staffing Open Houses; set up and participate in web chats and webinars; update our website, including profiles of 20-30
  student ambassadors.
• Coordinate and lead recruitment events; serve as the lead School of Design representative at select
  multi-school recruitment fairs. Respond to inquiries from students and help develop FAQ’s and other informational materials to assist with
  the admissions experience.
• Post financial aid awards, look up information in Pennant, GradFunding, and Student
  Accounts.
• Using Slate, create queries and reports, analyze data, and communicate with prospective students.
• Help prepare
  viewbook as well as material for admissions and recruitment packets and mailings, and recruiting events.
• Performs additional duties
  as assigned.

Qualifications

Required

• High School Grad/GE Degree, and 5 to 7 years of experience or
  equivalent combination of education and experience.
• Desktop computer experience.
• Strong public relations and social media
  skills and ability to interact with people of diverse backgrounds essential.
• Able to work well under pressure and handle multiple
  tasks simultaneously; fine attention to detail.
• Strong oral, written, and interpersonal communication
  skills.

Preferred

• Experience in spreadsheet, word processing, database and e-mail applications.
• Self
  motivation and initiative.
• Knowledge of admissions/financial aid processes.
• Experience using Technolutions, Slate, or
  another Customer Relationship Management (CRM).

**Please provide a resume and cover letter in order to be considered for this
role. Please upload all documents in the “Resume/CV” section of the application prior to submitting.**

Job Location – City,
State
Philadelphia, Pennsylvania

Department / School
School of Design

Pay
Range
$21.15 – $27.00 Hourly Rate
Salary offers are made based on the candidate’s qualifications, experience, skills, and
education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for
the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to
race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship
status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special
Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will
be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending
  Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you
  and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care
  expenses with pre-tax dollars.
• Tuition: Take advantage of Penn’s exceptional tuition benefits. You, your spouse, and your
  dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other
  institutions.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and
  Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options
  through TIAA and Vanguard.
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the
  course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with
  family-whatever your personal needs may be.
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers
  faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services
  received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good
  health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to
  underwriting.
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the
  competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health,
  your family, and your work-life balance.
• Professional and Personal Development: Penn provides an array of resources to help
  you advance yourself personally and professionally.
• University Resources: As a member of the Penn community, you have access
  to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and
  athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the
  Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few
  examples. As a member of the Penn community, you’re right in the middle of the excitement-and you and your family can enjoy many of these
  activities for free.
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you’ll find
  great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and
  memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General
  Motors, cellular phone service plans, movie tickets, and admission to theme parks.
• Flexible Work Hours: Flexible work options
  offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of
  non-traditional work hours, locations, and/or job structures.
• Penn Home Ownership Services: Penn offers a forgivable loan for
  eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home
  improvements.
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal
  adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please
visit: https://www.hr.upenn.edu/PennHR/benefits-pay

Equal Employment Opportunity Statement

The
University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex,
sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age,
disability, veteran status or any class protected under applicable federal, state, or local law.
To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Meyerson-Hall/Admissions-and-Fin
ancial-Aid-Coordinator_JR00112721

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