Admissions Operation Assistant

Admissions Operation Assistant

Standard Hours: FT, 12-months,
8:30AM-5:00PM

JOB SUMMARY: Reporting to the Associate Director of Admissions Operations, the Admissions Operations Assistant
supports the function and department operational systems of undergraduate, graduate and Bay Path Online admissions. This position assists by
efficiently managing data collection, processing and reporting including inputting all prospective student data throughout the student
admissions funnel utilizing Salesforce and Jenzabar systems.

ESSENTIAL JOB FUNCTIONS:

• Manages the needs and use of both the
  Salesforce and Jenzabar systems in maintaining accurate student records as related to the admissions process. This includes data entry and
  updating of student information in the system.
• Prepares acceptance letters sent by email or mail written by the Executive Director
  for assigned programs. Queues the email flow via Salesforce to target audiences through the funnel stages and works closely with the
  Enrollment Marketing and Analytics department.
• Processes all students’ deposits, applications, inquiries, and accurately enters
  the required database information. Handles confidential information with efficiency.
• Maintains and updates student database when
  notified of informational changes. Assists with the preparation of weekly reports, mailing lists, and student profile reports.
• Maintains student files and forwards to the appropriate departments the originals of all Financial Aid, student records, and medical
  information received from students.
• Maintains confidential admissions files including student documents, transcripts, and letters.
  This position will also assist in building events, registrations, and tele-counseling lists.
• Works closely with the Enrollment
  Marketing team to ensure communications are up-to-date and consistent with our branding and messaging.
• Assists, coordinates and
  tracks campus visits for traditional admissions. Reports on these results regularly.
• Maintains up to date knowledge of all
  graduate, undergraduate and Bay Path Online programs, admissions requirements, and basic descriptions of degree programs. Is able to handle
  customer inquiries by phone and assists with office coverage.
• Attend trainings as required.
• Perform any other duties or
  tasks as assigned by the University.

Qualifications

• High School diploma required. Associate’s degree
  preferred.
• Data entry experience and knowledge of database systems.
• Excellent computer skills, thorough knowledge of
  Windows, Word, Excel, Publisher and PowerPoint.
• Ability to organize many projects and handle detail with accuracy.
• Excellent customer service and telephone skills.
• Ability to work well with a wide variety of constituencies.
• Ability
  to handle multiple assignments with diplomacy, efficiency and effectiveness.
• Excellent oral, written and interpersonal
  communication skills.
• Ability to work independently and cooperatively in a diverse, busy office environment.
• Must
  project a positive, professional image.
• Demonstrated time management and organizational skills.
• Ability to handle
  multiple tasks simultaneously.
• Ability to adhere to University policies and procedures.
• Ability to establish and
  maintain effective working relationships with all members of the University community including students, faculty, staff, and
  administrators
• Ability to adhere to University policies and procedures.
• Ability to handle confidential information with
  discretion and within FERPA and HIPAA guidelines.
• All new employees must complete the FERPA, Anti-Harassment, and any other
  required online trainings within 15 days of employment.
• General knowledge of the University’s mission, purpose and goals and the
  role this position plays in achieving those goals.