Assistant Board Plan Manager

Title: Assistant Board Plan Manager

Position Purpose:

The Assistant Board Plan Manager
position is responsible for overseeing meals in Commons, ensuring that departmental/college standards are maintained as outlined in the
Dining Services Professional Guide, college handbook, sector specific expectations/policies, 2014 Food Code, and Maine State and federal
liquor regulations.

Job Duties:

• Direct and oversee all service and sanitation components
  during daily meal periods, acting as the primary managerial presence on the dining floor.
• Manage shift dynamics, including
  completing position and break assignments, ensuring optimal staffing levels, and securing replacements to maintain seamless service
  flow.
• Ensure strict adherence to all Standard Operating Procedures (SOPs), HACCP guidelines, and the Maine Food Code 2014
  standards. Conduct regular quality assurance checks, including accurate temperature logging and injury reporting (within 24 hours).
• Conduct Out Front quality assurance checks. Guarantee accuracy and professionalism in the presentation of food, including the
  correctness of all signage and menu cards and appropriate food labeling.
• Conduct service and sanitation huddles and assist in the
  implementation of departmental procedures and staff training modules.
• Maintain the highest level of proactive customer service.
  Serve as the first-level manager to address and resolve conflicts that arise on the floor.
• Champion exceptional customer service,
  consistently aiming for the highest standards in every interaction.
• Actively cultivate a positive, inclusive workplace by
  practicing open, two-way communication and demonstrating a deep respect for all forms of diversity.
• Forge robust collaborative
  partnerships with colleagues across the entire Dining department and the broader university community.
• Be a flexible, supportive
  team member, readily assisting in other operational areas and executing all assigned duties with professionalism.
• Ensure adherence
  to sound environmental practices, including composting, recycling, and waste reduction.
• Maintain a high level of safety awareness
  and ensure all injuries are reported within 24 hours.

Minimum Qualifications:

Education

• High School diploma required
• Serve Safe certification desired
• A valid Maine
  driver’s license required

Experience

• Minimum of four years’ food service experience.
• Previous experience in a collegiate food service environment desired.
• Previous supervisory experience desired.

Skills and Knowledge

• Commitment to equity and inclusion, and serving the needs of a culturally and
  educationally diverse community.
• Commitment to customer service.
• Demonstrated ability to teach others.
• Exemplary
  organizational and time management skills are a must.
• Ability to multi-task.
• Understands and thrives in a high volume food
  service environment.

Benefits:

Bates College offers competitive salaries,
excellent benefits (health, dental, 9% retirement contribution with potential for an additional 3% match, 10 days of vacation*, 13 paid
holidays, free parking, access to library and athletic facilities & more), and a supportive, collegial environment in a drug- and smoke-free
workplace.

Equal Employment Opportunity Statement:

Bates College is committed to the principle
of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the
basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability,
genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the
administration of its education policies and programs, or in the recruitment of its faculty and staff. Bates College adheres to all
applicable state and federal equal opportunity laws and regulations. All college faculty, staff, students, contractors, visitors, and
volunteers are responsible for understanding and complying with the Non-Discrimination Policy.

Inquiries concerning the college’s
policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may
be directed to Gwen Lexow, Title IX Officer, 207-786-6445 or via email at [email protected].

About Bates:

Bates is internationally recognized as a leading liberal arts college, attracting 2,000 students from
across the U.S. and around the world.

Since 1855, Bates has been dedicated to educating the whole person through creative and
rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence, Bates has always admitted students
without regard to gender, race, religion, or national origin.

Cultivating intellectual discovery and informed civic action, Bates
prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces —
intellectual trends, demographic changes, and technology — that are transforming higher education and the world into which our students
graduate.

Bates has highly competitive admissions, graduates over 90 percent of its entering students, and more than half of its
alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.

The college is proud of deep roots in the
Lewiston/Auburn community, Maine’s second-largest urban area with a population of approximately 65,000. Bates is located on a beautiful,
133-acre, traditional New England campus in Lewiston, an emerging city with an entrepreneurial climate, a lively arts scene, and a dynamic
business community. Bates is 35 miles north of Portland, 140 miles north of Boston, and 350 miles north of New York City.