Assistant Director of Financial Aid, Indiana University School of Dentistry, Liaison (Financial Aid/Scholarship Specialist)

October 7, 2025

Full Time
Indianapolis, IN
Posted 5 months ago

Job ID: 317207

Department

ENROLLMENT MANAGEMENT (IN-ENRL-IUINA)

Department Information

Optimizing our enrollment mix is crucial to the long-term viability of Indiana University (IU) Indianapolis. There are several factors that influence a student’s college choice, persistence, graduation and success. The Division of Enrollment Management is comprised of over 100 full-time staff in the Office of Undergraduate Admissions, Office of Financial Aid & Scholarships, Office of the Registrar, Office for Veterans and Military personnel, as well as other areas supporting student enrollment. The Division also oversees and provides insight for its enrollment operations for the Fort Wayne and Columbus campuses.

The Division is looking for individuals who value and embrace innovation, change and entrepreneurial mindsets and approaches in advancing the mission of IU Indianapolis.

Job Summary

Department-Specific Responsibilities

Interprets, implements, and applies federal, state, and university regulations in managing the IU School of Dentistry’s financial aid programs.
Ensures compliance with financial assistance from all governing authorities related to dental school financial aid programs and maintains awarding integrity.
Serves as the primary financial aid and scholarship administrative expert for the IU School of Dentistry within the IU Indianapolis Office of Student Financial Aid and Scholarships, facilitating effective communication, collaboration, and support.
Responsible for managing and processing financial aid and scholarship requests from both internal and external sources, ensuring compliance with university, state, and federal regulations.
Provides comprehensive, in-person financial aid counseling to students enrolled in the IU School of Dentistry, supporting their understanding of financial aid options and promoting financial wellness.
Evaluates courses of action relative to the facts presented in each situation, assesses outcomes, and acts based on these conclusions.
Provides guidance and direction to other staff and subordinates on courses of action.
Assesses risks and makes recommendations to senior management on the most viable outcomes.
Provides financial literacy outreach and counseling services to a specialized professional student population.

General Responsibilities

Serves as point of contact for students and associated individuals about financial aid and/or scholarship information and processes.
Oversees financial aid and/or scholarship activities such as outreach, reporting, and monitoring; updates and maintains student records.
Prepares and presents information regarding federal financial aid, scholarships, employment and grants for various campus groups, high school students and parents at meetings, group discussions, workshops, and recruitment sessions.
Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by adjusting or revising costs, contribution, need, or dependency status as exceptions to the prescribed process.
Analyzes various system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid/scholarships under federal, state, and institutional guidelines; notifies students of changes in eligibility of awards and suggests corrective action to restore award eligibility.
May hire, train, and supervise student employees.
May provide guidance to other financial aid/scholarship specialists; may make process recommendations for improved operational efficiency.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

Bachelor’s degree in business, public policy, or related field

WORK EXPERIENCE

Required

2 years in student services, higher education student affairs, business, or related field

Preferred

Experience working with complex data and/or records services in a team environment
2 years of progressive experience in financial aid

SKILLS

Required

Proficient in English written and verbal communication skills
Maintains a high degree of professionalism
Demonstrated time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Seeks to acquire knowledge in area of specialty
Highly thorough and dependable
Demonstrates a high level of accuracy, even under pressure
Excellent organizational skills
Friendly and service-oriented
Demonstrated customer service skills
Demonstrated ability to maintain confidential information
Experience in a regulated environment
Demonstrates excellent judgment, tact, and diplomacy
Highly developed customer relations skills
Commitment to working with people of diverse backgrounds
Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Indiana University Indianapolis

Indianapolis, Indiana

Advertised Salary

$55,000 annually

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)