Assistant Director, Operations

Job Summary

The Assistant Director, Operations (ADO) is responsible for identifying and executing the
strategic objectives for the day-to-day and long term facilities-related needs of one or more undergraduate residence halls. The ADO works
in close collaboration with Facilities Services, live-in residential staff and faculty, as well as the professional Housing and Residence
Life staff, and directly manages unionized, professional clerical staff. The Assistant Director, Operations participates in an on-call duty
rotation responding to after-hour emergencies and attends bi-weekly staff meetings for which later evening hours are required.

Responsibilities

• Supervises staff members including hiring, training and evaluating of unionized
  clerical staff, ensuring effective delivery of essential building services including but not limited to mail and packages, building and room
  repair timeliness, and building access control.
• Manages residence hall furnishings and equipment inventories, repairs, and
  replacement.
• Provides financial oversight of the operating budget for one or more undergraduate residence hall(s). Determines long
  and short term building operating needs by proposing budgets that meet the needs of the facility and aligns with the strategic objectives of
  Housing and Residence Life.
• Coordinates delivery of services to support residence hall activities to include residence hall
  openings, closings, and special events.
• Participates in planning, problem-solving, and operational meetings on the execution of
  capital level projects. Provides logistical coordination for access of contractors, distributes notification to residents, and communicates
  with the project manager on contractor performance and timeline.
• Represents Housing and Residence Life on division and University
  committees along with continued development of effective partnerships and communications with UChicago Dining, Facilities Services, and
  International House staff.
• Develops facilities maintenance policies and procedures. Plans renovation and other facilities-related
  projects, including ensuring projects are completed on time and within budget. Receives requests for facilities services and supervises
  delivery of appropriate services.
• Coordinates with staff from other units and supervises the work of contractors as well as
  facilities union and/or non-union staff.
• Performs other related work as needed.

Minimum
Qualifications

Education:

Minimum requirements include a college or university degree in related
field or an equivalent combination of education and experience.

Work Experience:

Minimum requirements include
knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Preferred
Qualifications

Experience:

• Experience supervising staff.
• Customer services and
  vendor relations experience.

Certifications:

• Valid driver’s license upon offer of
  employment.
• Pass the University’s motor vehicle records process.

Technical Skills or Knowledge:

• Knowledge of Microsoft Excel and Word.
• Learn a range of position-related software applications.
• Knowledge of
  industry standards for residential building services, repairs and maintenance.

Preferred
Competencies

• Quality decision-making and accountability.
• Employee engagement.
• Partnership and
  collaboration.
• Performance and execution.
• Strategic agility.

Working Conditions

• Drive a motor vehicle.
• Carry or lift loads of 25 to 49 lbs.
• Use computers extensively for 4 hours or more.

Application Documents

• Resume/CV (required)
• Cover Letter (required)
• References Contact Information (3)(preferred)

When applying, the document(s) MUST be uploaded
via the My Experience page, in the section titled Application Documents of the
application.