Assistant Manager, Food Operations and Auxiliary Services

Overview

Who We Are:

National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and superior student service. We believe that through education we are able to empower change and build healthy communities. Our hard-working community is based on collaboration and respect for all team members and students.

What You Will Do:

The Assistant Manager is responsible for ensuring the smooth operations, of the NLU Coffee Shop, the Daily Grind and the NLU Store. In addition, this individual will support additional food service operations and catered events. The successful candidate will provide leadership to student workers, and maintaining a professional and welcoming environment for all members of the National Louis University (NLU) community, serving as a motivator, leader, and problem-solver. 

Responsibilities

• Operations Management: Oversee daily operations and ensure efficient workflow for The Grind and the Store, providing excellent customer service, resolving complaints and answering questions. Ensuring compliance with health and safety regulations and maintaining a food managers sanitation license.
• Hiring, training and scheduling of student workers.
• Inventory and ordering of supplies.
• Managing POS system and daily accounting procedures.
• Ability to oversee the Daily Grind and NLU store operations at each of our IL campuses.
• Additional Support to Events: Coordinate logistics such as venue setup/breakdown and catering, Handle on-site event management, addressing any issues or challenges that arise during events.

Qualifications

•  Bachelor’s degree preferred; High School diploma or GED plus about 5 years of experience required.
• Prior experience in event management or office administration is a plus.
• Ability and willingness to travel between our Wheeling, Chicago and/or Lisle Campuses.