Job Type: time type
Full time
Job Number: JR102682
Location:
Jacksonville
Department
Admissions Processing
Compensation
$62,000.00 Annual
General Description /
Primary Purpose:
The Associate Director Admissions Operations manages the processing of all undergraduate applications,
including specialized areas of international admissions, documentation, reporting, and ensuring compliance and driving process improvements
across the team.
Job Function:
-
Manage and oversee application and transcript business processes, data capture
and input, application processing and decisioning, and notification functions. -
Ensure effective and user-friendly application
processes for students and admission team members. This includes supervising the processing of applications, transcripts, and other
admission-related documents. -
Oversee international processing, ensuring compliance with regulations and guidelines for
international students. -
Lead the processing and credit evaluation teams and ensure they have consistent routines and
protocols surrounding daily activities.
-
Liaise with CRM and SIS administrators to ensure the systems are working effectively
and identify system improvements. -
Develop and improve operational efficiency, including assessing operations to streamline
processes and maintain a culture of continuous improvement.
-
Coordinate the development and implementation of staff training,
as well as cross-departmental training when needed. -
Develop, update, and maintain standard operating procedures (SOPs) for
processing.
-
Lead strategic initiatives aimed at improving the admissions processes, including system enhancements or process
redesigns. -
Create and maintain accurate reports, dashboards, and analysis to ensure data integrity and inform
decision-making.
-
Responsible for developing, documenting, and implementing new quality control procedures and reports and
providing oversight for compliance procedures that will ensure accuracy of both the data input into the SIS and CRM, but also the
communications disseminated to applicants/students from the Enrollment Services Processing Office and the Office of
Admissions. -
Special projects and other duties assigned by the Director of Enrollment Services Processing.
Required Qualifications
Master’s and 4+ years of relevant experience or Bachelor’s degree and 6+ years of relevant experience.
Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.
Statement(s) of Understanding
This
position requires a background check. In conjunction with the University’s policy, this position may also require a credit check.
The
holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must
promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor,
or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator
Equal Opportunity
The
University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In
building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences.
The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color,
religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational
program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination
or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.
Carnegie
UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community
partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged
citizens.
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