Building Control System Manager

Under general supervision from the Executive Director of Energy and Utilities, the Building Control System Manager is responsible for
managing building automation systems (BAS) operations and associated system performance across campus facilities. This position supervises
BAS technicians and provides operational oversight of BAS-enabled building systems, chilled water and central cooling infrastructure, and
vendor-supported services.

The role is accountable for staff performance, service delivery, safety, quality assurance, and continuous
improvement. The Building Control System Manager works closely with the Building Controls System Analyst, Campus Energy Manager, Facilities
Operations managers and supervisors, and external contractors to resolve HVAC and system-level issues, optimize system performance, support
energy efficiency initiatives, and advance University sustainability goals. This position is considered essential staff and may be required
to report during curtailment or emergency events.

Duties/Responsibilities

Supervision of Staff
(20%)

• Provide general supervision of department employees, currently including three BAS technicians, with anticipated future
  growth.
• Coach, develop, mentor, and support employees to achieve individual and departmental performance
  objectives.
• Coordinate the hiring, onboarding, and training of new employees.
• Manage employee performance, including
  performance reviews, merit recommendations, and corrective or disciplinary actions as required.
• Oversee workforce
  administration, including timecard approvals and auditing for accuracy, pay codes, hours worked, and work order
  documentation.
• Establish and maintain effective communication routines to align staff on daily priorities, safety
  considerations, and operational impacts.
• Ensure coverage and continuity of operations during vacations, absences, after-hours
  events, and emergencies.
• Communicate and enforce organizational policies, procedures, and expectations.
• Lead
  employees in safe work practices and promote a strong safety culture.
• Ensure compliance with OSHA requirements and University
  safety policies.
• Coordinate position-specific technical, safety, and systems training.
• Monitor employee licensing
  and certification requirements and ensure compliance.
• Collaborate with Human Resources to ensure required training and
  credentialing are completed.

Customer Service and Service Delivery (10%)

• Provide a high level of customer service
  for facilities and BAS-supported systems in assigned buildings.
• Serve as the primary facilities and systems liaison for assigned
  customers and stakeholders.
• Maintain regular communication with customers regarding planned work, work in progress, and
  completed work.
• Review periodic service reports with customers, including work performed, system issues, and recommendations for
  future repair, replacement, or project needs.
• Respond to customer questions, complaints, and feedback in a timely and
  professional manner.
• Ensure employees are trained on customer service standards and expectations and consistently engage
  customers during service delivery.
• Work closely with Facilities Operations managers and supervisors, including HVAC, electrical,
  and plumbing teams, to diagnose, coordinate, and resolve complex HVAC and building system issues.
• Support Operations staff by
  leveraging BAS data and system insight to inform troubleshooting, prioritization, and corrective actions.
• Utilize facilities
  management, reporting, and customer feedback systems to monitor service levels and communicate outcomes.

Work Order,
Performance Management, and Quality Assurance (15%)

• Review work orders for accuracy and completeness, ensuring proper
  documentation of labor, materials, and system impacts.
• Perform regular work order audits for quality control, including hours
  assigned, materials used, and completion timelines.
• Monitor work order completion rates and service levels, establish KPI
  benchmarks, and initiate corrective actions as needed.
• Monitor and manage maintenance backlogs in coordination with Facilities
  Coordination Center (FCC) staff.
• Review KPI and performance data, identify trends or problem areas, and collaborate with Asset
  Management and other partners to develop corrective actions.
• Conduct regular field audits of completed work, document findings,
  and implement training or process improvements as needed.
• Tour assigned spaces, including mechanical and controls-related rooms,
  to assess quality, safety, and system condition.
• Ensure materials and parts are available in a timely manner by coordinating
  with warehouse and procurement staff.
• Leverage mobile tools and applications to improve field efficiency and data
  accuracy.
• Participate in preventative maintenance or similar operational coordination meetings as
  required.

Building Automation Systems, Optimization, and Energy Integration (20%)

• Provide operational oversight
  of building automation and control systems in assigned facilities.
• Work closely with the Building Controls System Analyst to
  support BAS performance, system configuration, troubleshooting, and adherence to University standards.
• Share responsibility with
  the Building Controls System Analyst for managing controls contractors, vendors, and system integrators.
• Utilize BAS data,
  trends, alarms, and analytics to identify operational issues and opportunities for system optimization and improved energy
  efficiency.
• Collaborate closely with the Campus Energy Manager to support energy management, demand reduction, and
  sustainability initiatives leveraging BAS capabilities.
• Support the integration, operation, and maintenance of metering systems,
  including electric meters and thermal (BTU) meters, that interface with the BAS and energy management systems.
• Participate in
  design review, commissioning, acceptance, and turnover of BAS and controls systems for capital projects and major
  renovations.
• Assist in planning for future BAS-related system needs, upgrades, and capital investments.

Chilled
Water Systems and Central Cooling Infrastructure (20%)

• Provide operational oversight of the University’s chilled water and
  central cooling systems, including air-cooled chillers, water-cooled chillers, cooling towers, absorption chillers, and associated
  distribution systems.
• Coordinate with Facilities Operations managers, HVAC staff, and external service providers to support
  reliable and efficient operation of chilled water systems.
• Manage and oversee service contracts related to chiller and cooling
  tower maintenance, including coordination of scheduled maintenance, troubleshooting, performance reviews, and vendor
  responsiveness.
• Utilize BAS data, metering, and system analytics to monitor chiller performance and support optimization of
  plant sequencing, load management, and energy efficiency.
• Collaborate with the Campus Energy Manager to support energy
  management strategies related to chilled water production, peak demand reduction, and sustainability initiatives.
• Participate in
  planning, design review, commissioning, and acceptance of new or upgraded chilled water and cooling infrastructure.
• Support
  seasonal changeover planning and coordination for cooling systems in collaboration with Operations and Energy & Utilities
  staff.

Administrative and Financial Responsibilities (5%)

• Manage assigned operational budgets, including
  forecasting, monitoring expenditures, and addressing variances.
• Participate in the annual budgeting process and long-term
  resource planning.
• Review and approve operational expenditures, including purchasing card transactions and travel, in accordance
  with University policies.
• Review daily and nightly operational reports and follow up on required action
  items.
• Assist other departments and project teams as needed to support facilities and capital
  initiatives.
• Participate in construction, coordination, and project meetings as required.
• Serve on Division and
  University committees as assigned.

Requirements

Minimum Acceptable Education &
Experience

• Bachelor’s degree in a related field with five years of experience in building automation systems, Associate’s degree
  in a related field with seven years of experience in building automation systems, or an equivalent combination of education and relevant
  experience.
• Demonstrated hands-on experience with building automation systems used for HVAC control and building systems
  integration.
• Experience supporting, operating, or managing BAS platforms in an institutional, commercial, or industrial
  environment.

Knowledge, Skills & Abilities:

• Strong knowledge of building automation systems, HVAC systems,
  and integrated building systems.
• Ability to interpret system data, trends, and alarms to support troubleshooting, optimization,
  and performance improvement.
• Working knowledge of chilled water systems, central cooling plants, and related HVAC
  infrastructure.
• Ability to coordinate work across organizational boundaries, including collaboration with operations staff,
  engineers, energy managers, and external vendors.
• Strong organizational, communication, and documentation
  skills.
• Ability to prioritize work, manage multiple initiatives, and respond effectively to operational issues and
  emergencies.

Preferred Qualifications:

• Supervisory or lead experience in a technical, facilities, or building
  systems environment.
• Experience managing or coordinating contractors and vendors supporting building automation systems or HVAC
  equipment.
• Experience supporting chilled water plants, cooling towers, or central cooling infrastructure.
• Experience
  working in a higher education, healthcare, research, or other large institutional environment.
• Experience supporting energy
  management, sustainability initiatives, or BAS-enabled optimization programs.
• Familiarity with enterprise CMMS, analytics, and
  performance reporting tools.

Applicant Instructions

Applicants should be prepared to upload the
following documents when applying online within the Resume/Cover Letter section of your application:

• Resume/CV
• Cover
  Letter
• Contact Information for 3 Professional References

Applications that are missing any of the required items
may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.

Budgeted Pay Range:

$80,000 – $85,000

The University of New Hampshire is an R1 Carnegie classification
research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a
188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains.
There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate
programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life
experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The
University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an
environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified
individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion,
sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital
status.

Compensation Pay Range:
$57,590.00 – $102,850.00

The pay range for this position is listed above. Actual
offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More
information on benefits can be found here: USNH Employee Benefits | Human
Resources

Location:
Durham