When you join the SUNY Corning Community College (CCC) team, you are helping to positively transform the lives of our students, their
families and our communities. We are a premier two-year College, offering degree programs, certificates, and continuing education classes.
We promote intellectual and personal growth through individualized education, inspire innovation to meet the educational and workforce needs
of the community and leverage a variety of partnerships to help our students and community succeed.
The Bursar position is
responsible for the administration, accuracy, and integrity of all student financial transactions, including billing, collections,
cashiering, and student accounts receivable. The Bursar ensures compliance with federal, state, institutional, and accreditation
requirements while providing excellent customer service to students and campus stakeholders.
Occasional meetings at different CCC
locations and in the community may be required; travel to conferences and/or recruiting events may be required. Prolonged time
sitting/standing working with computers and monitors, ability to walk/move across campus including walking up and down stairs, ability to
lift up to 20 pounds (occasionally may be more), repeated motions including keyboard typing. Typical office and indoor building
environments, occasional outdoor activity may be required.
Incumbent must perform the essential duties and responsibilities with or
without reasonable accommodation. This summary is intended to describe the general nature and level of work and is not intended to be a
comprehensive list of duties and responsibilities.
Essential Functions
Student Account Functions ( 60%)
Student Accounts & Billing:
- Oversee student billing, county charge back billing, 3rd party billing and reconcile
accounts receivable ledger. - Performs regular reconciliation of tuition and fee revenue in Banner Student Accounts and the General
Ledger; researches and resolves discrepancies in collaboration with Finance. - Administer payment plans, refunds, adjustments, and
account credits. - Ensure accurate posting of payments, financial aid, third-party payments, and county chargebacks.
- Manage
delinquent accounts, collections processes, and account holds in accordance with institutional policy.
Cashiering &
Payment
Processing:
- Supervise daily cashiering operations, including cash, checks, credit cards, ACH, and online payments.
- Ensure proper internal controls, cash handling procedures, and compliance with audit standards and best practices.
- Draw
down of federal funds. - Reconcile cashiering activity to the general ledger and banking records.
Supervision
&
Customer Service ( 20%)
Supervision & Leadership:
- Supervise and train Student Accounts staff;
ensure
cross-training and coverage. - Establish performance expectations and conduct evaluations.
- Promote a
customer-focused,
compliant, and service-oriented work environment.
Customer Service & Communication:
- Serve as a point of
contact for student account inquiries and escalations. - Provide clear communication to students
regarding billing, deadlines,
policies, and financial responsibilities. - Collaborate closely with Financial Aid, Registrar,
Admissions, Enrollment Advisement
Center, and Residence Life to ensure coordinated student service. - Maintain Student Accounts
portions of the external and internal
web site
Compliance & Reporting ( 20%)
Compliance & Internal
Controls:
- Ensure compliance
with FERPA, Title IV regulations, state regulations, audit requirements, and accreditation
standards. - Develop, maintain, and enforce
written Standard Operating Procedures (SOPs) for Student Account functions. - Assist with internal & external audits by providing
requested reporting and documentation. - Responsible for 1098T
filing and distribution.
Systems & Reporting:
- Maintain and oversee the student accounts module of the
ERP system (e.g. Banner). - Produce regular financial and
operational reports related to student accounts and receivables. - Collaborate with IT and Finance to update, maintain, and implement
system s (e.g. Nelnet and Bank Mobile) enhancements and process
improvements. - Perform other related duties as assigned
Required Knowledge, Skills, and Abilities
- Knowledge of generally accepted accounting principles to support accurate
student billing, receivables management, accruals, and
deferrals. - Excellent management, organizational, analytical, interpersonal
communication, and writing skills. - Strong
computers and spreadsheet skills with the ability to produce complex financial analyses
and comprehensive reports. - Ability to
manage multiple projects and adhere to deadlines. - Ability to research and solve
complex problems. - Ability to work
effectively with diverse populations. - Demonstrates commitment to accomplishing work in
an ethical, efficient, and cost-effective
manner. - Ability to effectively convey information verbally and in writing, demonstrate
effective listening skills, and display
respect for and openness to other people’s ideas and thoughts. - Ability to accept changes to
job requirements, policies, workload,
etc., as well as learn new methods, procedures,or techniques resulting from change with the ability to
clearly approach problems and find
solutions. - Demonstrates support for the College’s goal of becoming a more diverse, inclusive, and
culturally awarecommunity and
practicing anti-racist/biased behaviors.
Minimum Qualifications
Bachelor’s degree
in Accounting, Finance,
Business Administration, or related field with 3 years of college student account experience.
Minimum of 1
year of successful
supervisory experience in the areas of student accounts, bursar operations, or higher education finance.
Demonstrated knowledge of
student billing, accounts receivable, and cashiering functions.
Experience with ERP systems and
financial reporting tools.
Preferred Qualifications
Master’s degree in Business Administration, Accounting, or Higher
Education Administration.
Experience in community college or public higher education environment.
Experience with Banner
Financial and Student Accounts
systems.
Familiarity with federal financial aid cash management regulations.
- Starting
pay for the successful
applicant is dependent on a variety of job-related factors, including, but not limited torelevant experience,
education, market demands, and
training.
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