Campus Technology Manager

Location: Collin Higher Education Center

Primary Location:

3452 Spur 399, McKinney, Texas,
75069

We are searching for candidates that meet the required qualifications and experience and are able to perform the essential
duties and responsibilities.

Job Summary:

Manage, assist and coordinate the efforts of technical staff charged with all
aspects of technology at assigned campus. This includes, but is not limited to conference centers, meeting rooms, classrooms, labs, off site
events, and offices. Assist with the coordination and implementation of technology projects in assigned areas. Coordinate the installation
and repair of computers, software, and related peripherals. Assist with networking, telecommunications, and software/hardware support upon
request.

Required Qualifications:

Essential Duties and Responsibilities

• Manage a team of technology
  specialists at assigned campus.
• Schedule technicians to ensure proper support and coverage for classes and events.
• Oversee
  and manage assigned team’s documentation of inventory, active directory containers, tickets, and knowledge base articles.
• Lead
  district-wide committees for technology initiatives as assigned.
• Familiar with ITIL framework components to improve
  efficiency.
• Effectively screen, interview, and hire for open positions on assigned team.
• Collaborate with faculty and
  technology supervisors to ensure proper equipment, software and processes in assigned areas are in optimum condition.
• Coordinate
  resources for, as well as provide technical support and services to the college community ensuring all classes, equipment and community
  events (both on and off Collin College campuses) run efficiently.
• Maintain regular contact with faculty and staff to monitor level
  of service provided by assigned technology support team.
• Properly document all tickets in ticketing system.
• Act as first
  point of contact for provost/executive dean regarding technology on assigned campus.
• Manage projects obtaining to new
  installations, upgrades, and repairs of computers and audio-visual equipment, which includes obtaining quotes, manage and coordinate
  installation and services from inception to completion.
• Remediate security threats reported by the Security Department.
• Assist students, faculty, staff and vendors with all computer, Internet, wireless access, printing and media issues. Troubleshoot
  hardware, software and audio-visual problems.
• Assist with networking, telecommunications, and software/hardware support upon
  request.
• Monitor emerging technologies, develop specifications and make recommendations for necessary acquisitions of new
  equipment.
• Integrate new technologies into existing structure of classrooms, offices and conference centers.
• Maintain
  accurate records on software, hardware, equipment utilization and problems.
• Maintain familiarity with and ensure compliance with
  district policies and procedures to ensure copyright laws are not violated.
• Follow standards, rules, regulations and orders for
  electrical and mechanical equipment at all times.

Supplemental Functions

• Perform other duties as
  assigned.
• Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values.

Knowledge, Skills and Abilities

• Knowledge of network topology
• Knowledge of college policy and guidelines for
  technology
• Knowledge of software licensing terminology and requirements
• Knowledge of Collin College departmental
  organizations and procedures
• Applicable networking and wireless skills
• Computer and applicable software skills
• Audio-visual skills
• Troubleshooting skills
• Documentation skills
• Interpersonal skills
• Customer
  Service skills
• Ability to communicate effectively, both orally and in writing
• Ability to maintain professional manner when
  interacting with faculty, students, staff and outside organizations.
• Ability to identify and resolve technical issues in a timely
  manner
• Ability to supervise, coach, develop and evaluate personnel
• Ability to travel to and between campuses throughout
  the district to provide technical support and attend meetings
• Ability to adhere to and enforce the policies, protocols and
  guidelines set by the department

Physical Demands, Working Conditions and Physical Effort
Light Work – Exerting up to
20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects.
If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most
of the time, the job is rated Light Work. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking
and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or
hazards. Office environment. Occasional physical effort required.

Requirements
Bachelor’s degree from an accredited
institution and four (4) years related work experience required.

One (1) year of supervisor experience required.

Licenses
and Certifications
Industry-recognized certification in Technology and Media.

Equivalency Language
Associate degree
from an accredited institution.
Six (6) years of related work experience, or an equivalent combination of training and experience.

NOTE: Current Collin College employees who meet all other job requirements, but who do not have supervisory experience, must successfully
complete supervisory training within the first year of entering this position to satisfy the minimum supervisory requirement.

This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.

The above
description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties
and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job
description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable
individuals with disabilities to perform the essential functions.

Required & Preferred Qualifications (if applicable):

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be
required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any
particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and
will consider reasonable accommodations.

***This is a Security Sensitive position. Therefore, candidates will be subject to a
criminal background check.***

Compensation Type:

Salary

Employment Type:

Full time

Hiring Minimum

$70,774.00

Hiring Maximum

$86,310.00

Compensation is determined based on
experience.

Application submission deadline is 12am of the date listed.

Collin College is an Equal
Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.