Communication Engineer

Position Title: Communication
Engineer
Department: Network and Communication Services
Posting Link: https://www.ubjobs.buffalo.edu/postings/58651
Job Type: Full-Time

Posting Detail
Information

Position Summary

The University at Buffalos Network and Communication Services team is
seeking a skilled and forward-thinking Communication Engineer to join our team in supporting and advancing the universitys
communications infrastructure.

In this role, you will:

• Manage the University communications systems
  (currently Cisco Call Manager, Cisco Webex calling, Microsoft Teams, and Zoom). This will include troubleshooting communication
  issues
• Lead communications systems projects, including collaborating on architecture decisions for the future telephone systems, and
  developing scripts and processes to automate system management
• Lead and coordinate requirements gathering and analysis for the phone
  system: measure usage of the phone system and use that to inform systems development
• Work with customers to understand their needs
  and developing solutions to their problems from offerings within our services portfolio

Additional
Information:
It is a great time to join UB Information Technology (UBIT)! Our staff
are highly skilled and motivated to succeed and have cutting-edge training and technical resources at their disposal. For more information
about UBIT visit our website. All the duties and
responsibilities listed above continue to occur in a 247 environment, therefore, working extended hours, holidays, or varied hours may be
required.

Learn more:

• Our benefits, where we
  prioritize your well-being and success to enhance every aspect of your life.
• Being a part of the University at Buffalo community.

University at Buffalo is an affirmative
action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with
disabilities.

Minimum Qualifications

• Bachelors degree with 3 years of experience in voice and data systems OR
  masters degree with 1 year of experience. Equivalent combination of education and experience will be considered.
• Experience with
  creating python scripts to interact with APIs
• Experience with creating PowerShell scripts
• This position requires local
  travel between each university campus and off-campus. Must have the ability to demonstrate that the candidate can meet the transportation
  needs of this position.
• Applicants must be currently authorized to work in the United States on a fulltime basis without visa
  sponsorship.

Preferred Qualifications

• Degree preferably in Information Technology, Electrical Engineering, or a
  closely related field
• Cisco Certified Network Associate (CCNA)
• Experience in:
  • Using Cisco
    products: Unified Communications Manager (UCM), Webex Cloud, Unity, Contact Center eXpress, Revolution (Syn-Apps)
    paging, and PhoneView
  • Supporting the Microsoft Teams Telephony
  • IP Telephony, writing RFPs, bid specifications, would be
    considered valuable skills to possess
  • Centrex for life-safety analog lines
  
  
• Project management skills and
  experience working in a team-oriented, collaborative environment are desirable

Physical Demands

• The candidate must be
  able to climb ladders, use standard telecommunications tools/equipment, and differentiate colors used for standard wire coding.

• Occasional physical activity may require handling objects that can weigh up to 50lbs.

Salary Range
$90,000 –
$105,000

Special Instructions Summary

Is a background check required for this posting?
No

Contact
Information

Contact’s Name: Thomas Jauch
Contact’s Pronouns:
Contact’s Title: Manager, Voice & Data
Installation & Repair
Contact’s Email: [email protected]
Contact’s Phone:
716-645-5085

Posting Dates

Posted: 08/25/2025
Deadline for Applicants:
Date to be filled:
10/09/2025

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