Computer Lab Aide – Part Time

Job Summary:
Under the supervision of the Assistant Dean of Online Education and Resources or designee, the
Computer Lab Aide supports the daily operations of the Information Commons. The aide assists students in the use of computers, PC peripheral
devices, ensures proper functioning of hardware and software, and helps maintain a safe, organized, and supportive learning environment
focused on technology integration.

Please Note: Essex County College does not provide visa sponsorship of any kind. Candidates must
be authorized to work in the United States at the time of application and for the duration of employment.

Compensation
:This position offers a competitive hourly rate of $18 – $22 per hour.

Join a collaborative, mission-driven college community
dedicated to student success and academic excellence.

Duties & Responsibilities:

• Supervise students
  while they are using computers and ensure appropriate use of technology and internet resources.
• Monitor students to ensure
  adherence to the rules governing the usage of the Information Commons learning hub.
• Provide basic technical support to students
  and staff, including logging in, printing, saving work, and navigating educational software.
• Set up, maintain, and shut down
  equipment daily; ensure lab is clean, organized, and ready for use.
• Monitor Information Commons schedules and coordinate access
  with students and instructors.
• Assist with the maintenance and inventory of hardware, software, and peripherals
• Prepare reports on hardware and software issues to be sent to the IT department for further support.
• Maintain records such as
  equipment/room usage logs, incident reports, and software updates.
• Participate in other projects as needed.

Minimum Experience:

• High school diploma or equivalent; some college coursework preferred.
• Basic
  knowledge of computer hardware, software applications, and operating systems (Windows, Outlook, Google Workspace, etc.).
• Strong
  organizational and interpersonal skills.
• Ability to follow directions, work independently, and troubleshoot minor technical
  issues.
• Strong technical skills and tools commonly used in student work, including MS Word, Excel, PowerPoint, Office 365
  Workspace including Teams and thorough understanding of PDF, JPEG and related image file
  conventions for document delivery.
• Ability to work independently with minimal supervision on detailed and complex tasks.
• Able to lift, squat, push carts and related PC items up to 20lbs, as necessary.
• Experience with underserved or marginalized
  communities and communities of color and commitment to inclusion and equitable access to information resources.

Minimum Education Requirements: High School Diploma