Coordinator II, IT-Tech Support #11877

Job Type: Staff – Full-Time

Job Number:
202500303

Department: IT-Tech Support

Required
Qualifications:

• Associate degree in Information Technology or related field.
• Two (2) years of related
  experience.

Key Responsibilities:

• Plans, organizes, and oversees programs, activities, and
  projects for area of assignment.
• Gathers and maintains information to support periodic and special reports documenting activities
  and events for assigned area and identifying problem areas. Maintains record system; processes daily paperwork including reports, memos, and
  requisitions.
• Assists in troubleshooting technology equipment and providing solutions to complex computer hardware, software, and
  network issues.
• Supervises staff, including selecting or recommending selection, training, assigning, and evaluating work,
  counseling, disciplining, and terminating or recommending termination; ensures compliance with applicable laws and regulations.
• Develops and implements policies and procedures for area of responsibility.
• Attends staff and other professional meetings
  to exchange information.
• Other duties and special projects as assigned and directed by the President on their
  designee.

Knowledge, Skills, & Abilities:

• Excellent organizational skills, interpersonal
  and leadership skills.
• Demonstrated attention to detail and ability to work in a multi-task environment.
• Must be skilled in
  customer service, scheduling, and record keeping.
• Must have knowledge of hardware, software operating systems, and ERP programs such
  as PeopleSoft.
• The ability to work independently with special projects and meet deadlines.
• Ability to communicate
  effectively, both orally and in writing, and be flexible to meet the demands of the College.

This position requires a criminal
background screening.

If a reasonable accommodation is needed to participate in the job application or interview process, please
contact Human Resources at 386-506-4505 or email [email protected].

Daytona State College is an Equal Opportunity/Equal Access Employer. Click hereto view the College’s statement of
non-discrimination.