Location: Boulder, Colorado
City:
Boulder
State: Colorado
Employment Type: University Staff
Schedule: Full-Time
Posting Close Date: 01-Mar-2026
Date Posted:
13-Feb-2026
Job Summary
The Office of Financial Aid at CU Boulder welcomes applications
for the Coordinator of Processing position! The position is part of Student Financial Services within the
Enrollment Management division where we play a key role in helping students achieve their educational goals. We are committed to helping
students pay for college through innovative programs to support access and graduation, and we empower students to make healthy financial
decisions. This full-time position reports to the Assistant Director of Processing and is responsible for managing the Processing team
responsible for day-to-day post-awarding processes. General duties include supervising staff, withdrawal processing, loan processing, Pell
grant reporting, customer service, awarding aid to students, and other duties as assigned. This position maintains a thorough and current
working knowledge of all Title IV federal, State of Colorado, and institutional rules, regulations, and procedures to ensure accurate
release of information and program compliance.
CU is an Equal Opportunity Employer and complies with all applicable federal, state,
and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with
respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with
disabilities.
Who We Are
The Office of Financial Aid is committed to helping students pay for college by
building innovative programs to support access and graduation, empowering students to make healthy financial decisions, investing in the
development of our staff, and engaging lawmakers and partners to improve aid policy! We coordinate over $425M in grants, scholarships,
work-study and loans for over 20,000 students each year. Our staff consists of 38 full-time professional employees and 50-60 student
employees.
What Your Key Responsibilities Will Be
Withdrawal Processing
- Perform Return to
Title IV calculations and make appropriate adjustments to student aid. - Ensure all processes/setup related to Return of Title IV are
compliant and meet all regulatory deadlines. - Responsible for managing and monitoring the unofficial withdrawal
process. - Provide support and guidance to counseling staff who are meeting with students regarding withdrawing from the
university. - Provide counseling to students who have withdrawn from the university or who need general assistance with processing
their aid. - Compile and provide necessary documentation on Return to Title IV and Verification of Attendance calculations for annual
external audit.
Post-Award Processing Duties
- Review late disbursement of aid reports and disburse aid
accordingly. - Make adjustments to student aid and execute late awarding projects.
- Assist team with loan processing for the
Federal Direct Loan Program and for Private Loans. - Provide support and guidance to counseling staff who are meeting with students
regarding adjustments to aid or loan processing issues. - Ensure Pell reports are reviewed and adjustments are performed in a timely
manner. - Manage Title IV grant programs including overpayment, awarding, and reconciliation.
- Ensure the accuracy of awards
and fund disbursements based on eligibility and awarding criteria. - Review and manually process awards and aid disbursements outside
of systematic limitations. - Monitor, update, and maintain records via university systems and processing via government agency systems
(e.g. COD). - Review, evaluate, and process applications and related documents and send corrected application records when
necessary. - Adjust awards as necessary to reflect student’s enrollment and eligibility.
Supervisor/Leadership
- Supervise, train, motivate, evaluate, and provide leadership to the Processing Team.
- Ensure that the work assigned to the
team is completed accurately and in a timely manner. - Ensure direct reports maintain compliance with state and federal regulations
and University guidelines and that staff are trained to perform all the duties assigned to the team. - Serve as subject matter expert
for processes such as Alternative and Direct Loan programs, Pell programs, late aid disbursement, Escheatment, Return to Title IV, and
Transfer monitoring as well as supporting other processes in the processing area. - Lead team meeting for direct reports as well as
one-on-one’s with each team member. - Participate in Processing team meetings and supervisor meetings.
- Assist in the
evaluation of current processes and practices and identify gaps in services. - Assist in the development and implementation of
processing-related trainings for all staff. - Assist or lead projects that are related to the office strategic plan or other campus
initiatives.
Team Management
- Manage document processing tasks and workflows.
- Produce reports/lists of
work to be assigned and coordinate with processing team to effectively delegate tasks. - Assist team with loan processing for the
Federal Direct Loan Program and for Private Loans. - Ensure that the work assigned to the team and documents requiring special
processing are completed accurately and in a timely manner. - Ensure that the team provides excellent support related to processing
duties to internal and external customers. - Effectively manage the Processing channel/ticket system by ensuring the team is trained
to accurately answer questions and assist staff with problem solving. - Must continually assess the level of customer service provided
and proactively identify and address issues that may impede quality service. - Assist the other processing team with verification and
other duties as needed.
Procedure Documentation
- Develop and maintain written policies and procedures in all areas
of responsibility; review and update as necessary (at least annually). - Train Office of Financial Aid staff and students as policy or
procedural changes are implemented.
Professional Development
- Participates in training seminars, conferences,
committee meetings, etc. for professional development in the areas of Title IV financial aid. - Attend staff meetings, retreats and
other meetings as assigned. - Collaborate with your supervisor to determine areas for professional growth and identify and request
appropriate training opportunities. - Assist in the development and implementation of Processing related trainings for all staff as
needed.
What You Should Know
- Final candidate must successfully pass a background check and cannot be in
default on a student loan either upon hire or while employed in this position. - A fingerprint-based background check may be required
for this position.
What We Can Offer
- The annual salary range for this position is $63,500 –
$70,000.
Benefits
At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our
comprehensive benefits package includes
medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local
transit. As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor
recreation. Explore additional perks and programs through the CU Advantage program.
Be Statements
Be collaborative. Be supportive. Be
Boulder.
What We Require
- Bachelor’s degree from an accredited college or university or equivalent
combination of education and experience may substitute. - At least three years of progressively responsible financial aid experience
in a higher education setting. - Supervisory or team lead experience with the ability to supervise and lead staff by defining goals
and objectives, prioritizing, and meeting deadlines. Working knowledge of Federal Title IV financial aid programs and
regulations.
What You Will Need
- Experience using a student information system and Microsoft Office
applications. - A strong commitment to providing an extraordinary student experience.
- Strong attention to detail and strong
problem-solving skills. - Ability to gain confidence and trust of others through honesty, authenticity, and acceptance of
responsibility. - Ability to exemplify excellence by creating a welcoming environment that maximizes the success of all students,
staff, and faculty. - Ability to create new and better ways for the organization to be successful.
- Ability to build
partnerships and work collaboratively with others to meet shared objectives. - Ability to communicate key and critical information in
a timely fashion. - Ability to interpret and apply federal, state, institutional rules, regulations, policies, and
procedures.
What We Would Like You to Have
- Four or more years of financial aid experience in a higher
education setting. - Experience completing Return to Title IV calculations.
- Experience with federal financial aid data systems
including NSLDS, FAA Access, and COD. - Thorough knowledge of State of Colorado financial aid regulations.
- Experience and/or
knowledge of the PeopleSoft Campus Solutions product and document imaging systems.
Special Instructions
To apply, please submit the following materials:
1. A current resume.
2. A cover letter that
specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the
position.
We may request references at a later time.
Please apply by March 1, 2026, for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.
In compliance with the Colorado Job Application Fairness Act, in any materials
you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation.
You will not be penalized for redacting or removing this information.
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