Customer Service Representative

Florida Institute of Technology is currently searching for a Customer Service Representative for The Scott Center for Autism Treatment. This
is a full-time position.

Responsibilities include but are not limited to:

• Warmly greet and provide information to visitors,
  staff, students and clients.
• Answers main phone line and provide basic information and respond to general inquiry
  emails.
• Log communications using systems, for new and existing Diagnostic Clinic and Early Intervention clients.
• Assist in
  managing prospective client applications, ensuring all relevant documents are provided.
• Assist in scheduling and confirming client
  appointments.
• Process record requests and referrals.
• Collect and process client payments.
• Additional duties as
  assigned.

Education/Skills required:

• High School Diploma
• Customer Service background preferred but not
  required.
• Exceptional verbal communication skills.
• MS Office proficient.

Equal Opportunity

Florida Institute of Technology does not discriminate on the basis of race, color, national or ethnic origin, religion, disability, age,
genetic information, marital status, citizenship status, veteran status, and other legally protected characteristics in its activities and
programs. In accordance with Title IX of the Education Amendments of 1972, Florida Tech does not discriminate on the basis of sex. Inquiries
concerning the application of the Non-Discrimination and Anti-Harassment policy may be directed to the Equal Opportunity Director and
Investigator at 150 West University Blvd, Melbourne, FL 32901, or email [email protected], or +1 321-674-7153; or to the U.S. Department of Education Office for Civil Rights.

Americans
with Disabilities Act

Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by
calling the Office of Human Resources at 321-674-8100.

Annual Security & Fire Safety Report

The federal Jeanne Clery
Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) requires colleges and universities, both public and
private, participating in federal student aid programs to disclose campus safety information and impose certain basic requirements for
handling incidents of sexual violence and emergency situations.

Florida Tech’s 2024 Annual Security and Fire Safety Report includes
statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus buildings or property
owned or controlled by Florida Tech, and on public property within, or immediately adjacent to and accessible from, the campus.

The
numbers provided include crime statistics reported to local law enforcement agencies, campus security and other Campus Security Authorities.

The report also includes institutional policy statements regarding campus safety and security measures, descriptions of prevention
and awareness programs, related university procedures and important guidance, and other essential safety information.

You can obtain
a printed copy of this report at the Department of Security Welcome Center located at 3126 Panther Place during normal business hours or by
accessing the following website: 2024 Annual
Security and Fire Safety Report.

Official Transcripts

Official transcripts of all collegiate work must be sent
directly from the attended institution to the Office of Human Resources prior to the first day of employment. All international degrees must
have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company
affiliated with the National Association of Credential Evaluation Services, Inc. (NACES).

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