Faculty / Non-Faculty / Administration: Non-Faculty
Pay
Band: 7
Level: 4
Department: IT Administration
Job
Purpose
Assesses web-related and communication-related technical needs of students, faculty, staff, prospective students,
and the College’s public audience. Plans, builds, tests, documents, and maintains web services, enterprise system integrations, and
scripts/programs to meet technical needs. Provides user-facing web-related technical support via ITSM ticketing. Maintains and patches Linux
servers that run critical web services including APIs, LAMP sites, and WordPress sites. Responds to web service outages when they occur. The
Digital Communications Developer supports the marketing, academic, and administrative functions of the College.
Minimum
Requirements
A high school diploma and work experience in the development, integration, modification and maintenance of
system programs or the design and development of system software. Familiarity with integration through published APIs and web services (e.g.
SOAP, REST, JSON specifications). An associate or bachelor’s degree in a related field is preferred and may be substituted for required work
experience. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required
Knowledge, Skills and Abilities
- HTML, CSS, JavaScript, Python skills required. PHP, Git, Bash preferred.
- Basic
familiarity with LAMP (Linux/Apache/MySQL/PHP) sites, WordPress, and APIs. - Comfortable with Linux command line interface
(CLI). - Comfortable with an IDE of choice (e.g., Eclipse or VS Code).
- Solid understanding of web standards and best
practices, and an ability to perform web troubleshooting. - Ability to prioritize concurrent work assignments, anticipate problems,
follow up on open assignments, and address delays to best meet customer needs and deadlines. - Ability to communicate clearly verbally
and in writing while respecting confidentiality. - Ability and willingness to learn new skills and tools with on-the-job education and
training.
Additional Comments Regarding Position
Overnight travel may occasionally be required for
professional development. Minimal after-hours support possible.
Special Instructions to Applicants
Please
complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to
determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which
exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications
must be submitted online https://jobs.cofc.edu.
Salary:
*$65,934 – $80,040
Closing Date: 10/15/2025
Benefits
- Insurance:
Health/Dental/Vision - Life Insurance
- Paid Leave: Sick/Annual/Parental
- Retirement
- Long Term
Disability - Paid Holidays
- Free CARTA Bus Service
- Employee Tuition Assistance Program (ETAP)
- Employee
Assistance Program (EAP) - Full Benefits Package – Click
Here
Open Until Filled: No
Posting Number: 2025132
EEO
Statement
The College of Charleston is an equal opportunity employer and does not discriminate against any individual or
group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age,
disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal,
state, and local laws. For more information, please visit eop.cofc.edu.
Quicklink for
Posting: https://jobs.cofc.edu/postings/17188
Activity
Works with constituents to analyze
technical needs, and address those needs with secure, accessible, maintainable digital solutions with clear documentation and a focus on use
of low-code/no-code solutions. Provides technical support via ITSM tickets and meetings. Participate in projects to build or integrate IT
solutions to meet stakeholder needs.
Essential or Marginal: Essential
Percent of Time:
20
Activity
Supports, documents, and maintains assigned software including but not limited to content
management system, LAMP/WordPress sites, SharePoint intranet, and custom scripts/services. Identifies and pursues opportunities to replace
custom code solutions with existing low-code/no-code solutions for better maintainability.
Essential or Marginal:
Essential
Percent of Time: 30
Activity
Provides support for assigned enterprise web
services during and outside of business hours as required. Responds to assigned service outages or failures with a focus on quick
restoration and transparency with end users about root causes. Uses appropriate tools for incident, problem, change, and knowledge
management.
Essential or Marginal: Essential
Percent of Time:
35
Activity
Implements measures for server and client-side security, service availability, and reporting,
including tools for monitoring, traffic analysis, intrusion detection, and uptime notification. Ensures the security of data that is parked
or in transit. Ensures assigned services and apps are appropriately secure. Responds to appropriate vulnerability management alerts to
ensure system security.
Essential or Marginal: Essential
Percent of Time:
5
Activity
Stays current with relevant advances in technologies via professional development, attending
technical courses or conferences, reading, research, etc.. Follows best practices and procedures and shares knowledge with team
members.
Essential or Marginal: Essential
Percent of Time:
5
Activity
Develop custom software, web, or automation solutions when approved and technical needs cannot be
met with low-code or no-code solutions. Web development, when necessary, may include front-end and back-end development with database
integrations
Essential or Marginal: Essential
Percent of Time: 5




