Digital Innovations Manager – USU Operations

Join the HJF Team!

HJF is seeking a Digital Innovations Manager to guide and execute the
strategy for delivering innovative solutions that achieve business objectives, solve business problems, business process redesign (BPR) and
maximize operational efficiency. The incumbent will work closely within HJF, engage internal and external customers, and act as the liaison
between HJF G&A, HJF programs, and HJF IT Services to ensure high quality technology services.

This position will be in support
of the newly established USU Digital Technology Innovation Center (DTIC).

The Henry M. Jackson Foundation for the Advancement of
Military Medicine (HJF) is a nonprofit organization dedicated to advancing military medicine. We serve military, medical, academic and
government clients by administering, managing and supporting preeminent scientific programs that benefit members of the armed forces and
civilians alike. Since its founding in 1983, HJF has served as a vital link between the military medical community and its federal and
private partners. HJF’s support and administrative capabilities allow military medical researchers and clinicians to maintain their
scientific focus and accomplish their research goals.

Responsibilities

• This role focuses on leading a
  team to execute digital innovation initiatives, managing specific systems, engaging with stakeholders, and contributing to broader
  technology strategies.
• Leads, oversees, and mentors a team of IT professionals responsible for designing, deploying, managing, and
  supporting specific applications, systems, or user devices.
• Supports USU’s technology initiatives and provides technical
  assistance to internal and external customers.
• Fosters a team culture that encourages innovation, adaptability, and continuous
  learning.
• Organizes and leads discovery sessions with customers and partners to understand their business processes, environment,
  needs, and functional requirements.
• Manages the screening, evaluation, and response to user and customer inquiries related to
  current and new technology initiatives.
• Develops technical solutions and approaches for fulfilling business requirements and
  enhancements, including the acquisition of new technology tools.
• Collaborates closely with IT Project Managers and USU leadership
  to manage and troubleshoot technology initiatives and help determine project priority.
• Implements and participates in technical
  change management processes for assigned systems and applications, working to minimize disruptions and negative impacts.
• Manages
  the day-to-day operations and lifecycle for assigned systems (e.g., network components, specific servers, applications, or user
  devices).
• Ensures these systems are reliable, available, secure, and cost-effective.
• Researches and evaluates new
  technologies (like AI, automation, cloud tools, or IoT) that could improve team projects or operations.
• Monitors technology trends
  and reports relevant findings and potential uses to leadership.
• Contributes to the development and execution of the technology
  roadmap, focusing on assigned systems and projects.
• Manages project-specific budgets and tracks expenses for assigned initiatives,
  including monitoring.
• Provides input for budget planning, detailing resource needs and costs for team projects and systems.
• Participates in relevant IT committees or working groups, representing the team’s perspective and needs.
• Performs other duties
  as assigned by their supervisor, including participating in required training.

Supervisory
Responsibilities

• Direct Supervisor: Direct authority to make decisions on the following: employee
  hiring, disciplinary action, starting salaries and merit increases; conduct employee performance evaluations and directs work
  activities.

Qualifications

Education and Experience

• Bachelor’s Degree
  required, Master’s Degree preferred
• Minimum of 9-10 years experience required

Required Knowledge,
Skills and Abilities

• Must possess excellent written and oral communication skills to work with a wide variety of
  program management personnel as well as IT personnel of varied technical knowledge.
• Must demonstrate exceptional customer service
  with advanced skills in problem-solving, and the ability to work in a dynamic environment where priorities change rapidly.
• Experience developing business requirements, instructional and procedural documentation and presentations.
• Strong analytical
  skills with a demonstrated ability to analyze business problems, identify and describe system dependencies, and identify issues and
  risks.
• Experience leading and facilitating discovery sessions.
• Must possess an exceptional service ethic with demonstrated
  leadership and coaching skills.
• Must have a proven track record of starting projects independently, improving processes, and
  translating technology into tangible process and product improvements in a cooperative environment that requires consensus building.
• Must be experienced in multiple computing platforms and environments, such as Windows, Linux, MacOS, and cloud platforms such as AWS,
  Azure, and Google Cloud.
• Prior experience implementing technology requiring knowledge of storage, networking, cloud and on-premises
  computing is required.
• Advanced skills in troubleshooting and problem solving, excellent written and oral communication skills and
  the ability to work and lead gracefully under pressure.
• U.S. Citizenship required; Ability to obtain and maintain a T3 secret
  clearance.

Physical Capabilities

• Lifting: Requires lifting materials up to 25 lbs.
• Ability to stand or sit at a computer for prolonged periods.
• Ability to climb, pull, and lift heavy objects.

Work Environment

• This position will take place primarily in an office setting.

Compensation

• The annual salary range for this position is $105,800-$160,000. Actual salary will be
  determined based on experience, education, etc.

Benefits

• HJF offers a comprehensive suite of
  benefits focused on your health and well-being, from medical, dental, and vision coverage to health savings and retirement plans, and
  more.

Employment with HJF is contingent upon successful completion of a background check, which may include, but is not
limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background
check, and a department of motor vehicle (DMV) check if applicable. Any qualifications to be considered as equivalents, in lieu of stated
minimums, require the prior approval of the Chief Human Resources Officer.

Equal Opportunity Employer/Protected
Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against
employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job
functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation
information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to
furnish information. 41 CFR 60-1.35(c)

Any qualifications to be considered as equivalents, in lieu of stated minimums, require
the prior approval of the Chief Human Resources Officer.