Dining Services Assistant (DSA)

Amherst Campus
Full Time
JR6422

Amherst has taken a
leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and
geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through
the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the
Dining Services Assistant (DSA) position. The Dining Services Assistant (DSA) is a full-time, year-round position with a compensation range
of $20.87 to $22 per hour – commensurate with experience.

The DSA role supports the efforts of Amherst College Dining Services in
providing the diverse campus community with excellent service and production of our menus. This position assists the culinary team with the
production and implementation of menu items.

The DSA supports the efforts of Dining Services to provide the campus community with
excellent quality and customer service. The assistant maintains safe, clean, orderly, and sanitary conditions, as well as assisting with the
execution of food and beverage service within the Dining Commons throughout the year. This role engages with the community at each meal to
build connections and a sense of belonging for all. Verifies that all foods served are done so at the highest quality to preserve both the
integrity of but also the safety of the food being served.

The work schedule varies and corresponds to the College’s operational
needs. As our work is central to student life and their needs occur at a variety of times throughout the day, week, and year, a flexible
schedule with extended shift times is required. In addition, the position is designated as providing essential services and may be required
to report to work or remain on duty even when the College is closed.

Summary of Responsibilities:

• Service Support –
  Set up food lines by preparing, cleaning, and managing service equipment. Independently ensures dining rooms, beverage areas, self-service
  food areas, and dish return areas are ready, stocked, filled, and maintained during service, including advance preparation for periods of
  consumer demand. Actively communicates with the supervisor during the entirety of their shift to ensure flawless guest services are
  delivered. In a thorough and detailed manner, cleans the station after each meal period and resets it for the next meal period. Delivers
  excellent customer service to our diverse College Campus Community; engages with guests, builds relationships, and uses the names of guests
  when possible; creates a sense of belonging and community, and welcomes each guest fondly and genuinely. Effectively collaborate and
  communicate with a diverse group of colleagues and students.

• Cleaning – Maintains service areas prior to, during, and
  after meal service to include, but not limited to, floor maintenance, trash removal, restocking supplies for service, general cleaning
  duties, changing light bulbs, submitting work orders, and managing dish room operations. Ensures that dining delivers a high level of
  sanitation and cleanliness in all areas and that all dining areas are well-maintained and in good repair. This role strikes and resets
  furniture as needed and after each meal. Ensure that all required sanitation and service logs are completed for compliance with Federal,
  State, and Local regulatory agencies.

• People Support – This position oversees student and casual employees to support the
  execution of duties and meal service. Provides training and reports observations of employee growth and development to a supervisor for
  continued improvement. Provides support for college food service events, including moving and sourcing goods from a building to off-site
  areas.

• Regularly checking your amherst.edu email is required to stay up to date on college-wide and departmental
  communications. This includes communication by email, message boards, and The Daily Mammoth. Important information is shared through these
  communications that affect your job and help you stay up to date on departmental-specific updates, upcoming meetings, and events. Use
  Workday to manage clocking in and out for shifts, time off requests, and all other functions required to manage your personal
  information.

Qualifications:

Required

• High School Diploma or equivalent
• 1 to 3 years of related
  experience
• Equivalent work experience in lieu of minimum education and related experience; proven proficiency in math, reading, and
  writing
• Valid driver’s license to drive college vehicles to team competition when necessary. Requires successful completion of the
  Five College Risk Management driver credentialing program. (See: https://www.five
  colleges.edu/riskmgmt/driver_credentialing)
• Servsafe Food Handler required or ability to obtain within 3 months of
  employment
• Food Handler Allergen Certification or the ability to obtain within 3 months of employment
• Choke Safety Trained
  or ability to obtain within 3 months of employment
• Strong verbal and written communication skills
• Attention to detail and
  pride in performance
• Schedule flexibility and the ability to work large events when needed
• Excellent customer service
  skills, organizational, and interpersonal skills
• Must be able to see, smell, taste, and feel foods for safety and quality
  assurance
• Successful completion of pre-employment physical and lift test
• Successful completion of required reference and
  background checks

Preferred

• Prior experience in Collegiate or institutional food service
• Knowledge of building
  maintenance and care
• Prior experience with the operation of commercial dishwashing equipment

Amherst College is pleased to
provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an
important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation
requirements. Click here for Benefits Information.

Interested candidates are asked to submit a resume and cover letter
online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all
requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should
apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue
until the position is filled.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of
employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil
liability.

To apply, visit https://amherst.wd5.myworkdayjobs.com/en-US/Amherst_Jobs/job/Amherst-Campus/Dining-Services-Assistant–DS
A-_JR6422

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