Department: School – IT-Academic Technology – W875012
Job Type: Full-Time
POSITION SUMMARY:
Under the general
direction of the Associate Chief Information Officer or designee, the Director of Academic Technology is responsible for the strategic
planning, resourcing, programming and implementation of institutional software for supporting academic operations at the University of
Massachusetts Medical School. This includes designing, developing and implementing and supporting various technological solutions to enable
academic operations and continuous process improvement. In addition, he/she will serve as SME, and consultant to the Medical School
students, faculty and staff. He/she will perform diverse and complex duties in a manner consistent with a dynamic and active academic
education and research community.
ESSENTIAL FUNCTIONS:
Management Process
- Develop
goals around Academic Technology at the Medical School. Socialize and gain adoption of those goals across the various
constituents - Promote the collaboration tools for the academic mission across the five UMass campuses through education and community
building. - Ensure that the appropriate academic systems are available for students, faculty and staff at UMMS
- Lead the
evolution, installation, maintenance, configuration, and customization of the academic infrastructure and facilitate the strategic needs of
the academic community - Develop recommendations for creating a collaborative environment for end user services, infrastructure
access and the evaluation of new technologies/products - Manage and lead the academic development team supporting Student Information
Systems and integrations, ensuring effective team management and delivery.
Coaching
- Facilitate
accommodations and solutions for the academic community related to IT services and infrastructure utilization that are outside of standard
School practices - Lead the Academic Technology governance process for managing the delivery of academic based requests
- Develop the model for providing the sustainable support required for academic initiatives at a campus-wide level, as well as the
ability to support the individual departments in the administration and support of their local environments - Coordinate and provide
resource to activities in support of UMMS’ three graduate schools and academic offices - Assist or lead in the coordination of
optimizing academic processes and automating academic systems [identification, build and acquisition
Consulting
- Provide consultation to UMass students and faculty in the utilization of local support environments and academic tools for
education - Provide technical resource for quality assurance, debugging/tuning and in the software development architectures for the
three UMMS schools and academic offices
Compliance
- Conduct and manage technology education programs,
workshops and conferences - Develop and manage sustainable budget models for academic initiatives
- Coordinate support services
and models for current and future services - Encourage that department based academic IT systems meet all university, state and
federal requirements for data sharing, integrity, security and business continuity
REQUIRED
QUALIFICATIONS:
- Bachelor’s Level Degree in Information Systems Management or Computer Science related majors
- 5
years of management/supervisory experience in large IT organization with at least 4 in the field of academic/research IT and 3 years in an
Academic Medical Center - Demonstrated strategic thinking abilities and an enterprise-wide perspective, effective negotiator and
consensus builder in an academic setting and will have a collaborative leadership style with excellent interpersonal, written and oral
communication skills - Strong project management skills
- Excellent written and verbal communication skills with technical and
non-technical users - Strong interpersonal and consensus-building skills
- Ability to lead, manage, and deal with ambiguity in a
dynamic and growing research community
PREFERRED QUALIFICATIONS:
- Master’s Level Degree or
equivalent - Masters in Computers Engineering or Computer Science, MBA or equivalent degree(s), with proven experience in providing
solutions in a academic environment - Demonstrate data proficiency and prior experience managing development teams
- In-depth
understanding of PeopleSoft Campus Solutions
UMass Chan Medical School welcomes all qualified applicants and complies
with all state and federal anti-discrimination laws.
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