Director of Membership (Annual Giving Officer)

February 11, 2026

Full Time
Bloomington, IN
Posted 1 month ago

Job ID: 318099

Department

RADIO-TELEVISION SERVICES (BL-RTVS-IUBLA)

Job
Summary

WFIU and WTIU seeks a creative, organized, and experienced fundraising professional and leader to manage the station’s
robust Membership Program. A person in this role should be passionate about the mission and values of public media. The Membership Director
is supported by 3 development professionals on the Membership Team who collaborate to encourage and secure individual support for the
station’s service to the community. WFIU and WTIU are fortunate to have strong community support from 10,000 donors in south-central Indiana
and beyond, and the Membership Director will build on a fantastic foundation to shape the next chapter of the station’s Membership
program.

Department-Specific Responsibilities

Responsible for providing leadership and strategy for WFIU and
WTIU’s membership fundraising activities including on-air pledge drives, direct mail, PBS Passport, web, email, social media, vehicle
donations, and other gifts through annual and sustaining memberships.
Leads the effort of membership fundraising to achieve annual
goals of $1.2 Million Plus.
Responsible for cultivating a work culture to encourage excellent communication and
teamwork.
Oversees membership database, communications, vendor relations, and collaborating on member outreach events and
activities.
Conducts ongoing analysis to support data-driven decisions regarding the effectiveness of campaigns, adjusting strategy
for the team as appropriate.
Develops strategies for and executes loyalty programs and incentives to renew, retain and upgrade
donors, especially monthly sustaining members.
Provides leadership of department and assigned staff members: defines membership
methodologies and standards; provides direction and guidance to identify and prioritize projects/initiatives; leads Membership team
meetings; sets membership fundraising targets and tracks progress among Membership staff.
Works collaboratively with other
committees and staff across the station, IU, and IUF to advance Membership fundraising at the station. Works collaboratively with other
committees and staff across the station, IU, and IUF to advance Membership fundraising at the station.
Sets fundraising goals and
timelines by campaign. Tracks progress toward goals, reporting or presenting figures on a regular basis to manager, team, and department.
Develops and maintains the department’s budget, goals, and revenue projections.
Hires, trains, and ensures employees are
connected to resources and colleagues so they can effectively perform their jobs.
Holds regular planning meetings for department
staff, to discuss and update all team members on strategy, upcoming projects, and progress to goals.
Works with Membership team to
manage public media membership database, running daily, weekly, and monthly processes and reports to maintain robust membership records and
communications. Coordinates with other Membership staff to ensure timely processing of gifts and donor acknowledgement.
Researches
best practices for direct mail and, with support from the Membership team, manages the station’s direct mail strategy for membership
fundraising.
Cultivates donor relationships through regular communications and outreach events; works with the team to ensure
timely responses to member inquiries; updates, maintains, and forwards prospective and current donor files and information to other units
and fundraisers as necessary.
Leads team in producing on-air pledge activities, including crafting messaging, producing, scripting
and coaching, creating fundraising incentives, and working with the development team to create goal maps. Collaborates with programming,
operations, traffic, and finance teams in planning for on-air fundraising.
Manages the Membership department’s relationships with
other IU offices and the IU Foundation.
Researches and keeps current on industry best practices in fundraising, communications, and
member data; responsible for the implementation of new protocols/procedures to address the department’s needs.

General
Responsibilities

Plans and participates in a variety of solicitation efforts for outright annual fund gifts from alumni,
parents, friends, faculty, staff, and other constituents and supporters of the university via direct mail, email, phone, in person, and/or
social media. Fundraising outreach is generally focused on programming or funds/needs of a particularly large school or spanning multiple
schools or departments.
Cultivates donor relationships through regular communications and outreach events; updates, maintains, and
forwards prospective and current donor files and information to other development officers as necessary.
Sets annual funds targets,
contacts, and timelines by campaign for self; may participate in goal setting for lower-level development staff, as well. Tracks progress
toward goals, reporting or presenting figures on a regular basis to manager, team, and/or department/school representatives. Progress may be
monitored via an incentive plan.
Creates and distributes compelling print and digital fundraising materials for each campaign;
tracks cost, funds received, and metrics such as return on investment for solicitation and pledge to donation yield.
Researches,
compiles, and provides metrics, facts, and general operations information about IU and its schools and departments to donors. Regularly
collaborates with colleagues in relevant departments and schools and conveys donor questions/concerns related to their willingness to
contribute.
Provides an excellent donor experience through customer service, active listening, inclusive language, and thoughtful
and persuasive discussion, consistently upholding the integrity and mission of Indiana University.
Regularly takes on complex
special projects, such as re-engaging lapsed donors, creating new annual fund campaigns, or developing and executing targeted events for
potential donors.
May participate in committees or strategy teams with department, school, campus, and/or Indiana University
Foundation representatives and assist with setting short- and long-term annual giving strategy.
May delegate administrative tasks,
such as preparing and sending digital and direct mail solicitations, to other staff.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum
required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

Bachelor’s degree in related field

WORK EXPERIENCE

Required

5 years in fundraising, sales, a higher education foundation, or related field

SKILLS

Required

Proficient communication skills
Maintains a high degree of
professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to
quality
Possesses flexibility to work in a fast paced, dynamic environment
Seeks to acquire knowledge in area of
specialty
Highly thorough and dependable
Demonstrates a high level of accuracy, even under pressure
Possesses a high
degree of initiative
Ability to influence internal and/or external constituents

Preferred

Ability to coach and motivate staff to reach individual and team metrics is critical to success
Demonstrated success working
across an organization to collaborate with departments and individuals for a common mission
Ability to be a strategic thinker and
collaborative self-starter
Exceptional communication and interpersonal skills

Working Conditions /
Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office
productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus.
The person in this role must be able to perform the essential functions with or without an accommodation.

Work
Location

Radio and Television Building

Indiana University Bloomington Campus.

Advertised
Salary

$70,000.00 – $85,000.00 annually

Benefits Overview

For full-time staff employees, Indiana
University offers a wide array of benefits including:

Comprehensive medical and dental insurance
Health savings account
with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by
IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance
program (EAP)