Location: Alpine
Department: Enrollment Management
Job No.: 998910
Until Filled: Yes
Salary: $36,750
Required: Required: High School graduation with some college course work. Basic understanding of the day-to-day workings of a university and dual credit processes. A strong commitment to the mission of Sul Ross State University. Three years of experience in dual credit, enrollment management, or a related customer service environment. General knowledge of college admissions guidelines and procedures in higher education as they pertain to dual credit; knowledge of PC operation and software programs (Banner, Imaging, Microsoft Office, etc.) with strong verbal, written and organizational skills; able to sit and use the computer for long periods of time; able to provide exceptional customer service via telephone, email and chat professionally. Some weekend work may be required. Must be able to work under stress, work independently and as a team member, and able to deal with people in a professional manner.
Preferred: Preferred: Bachelor’s Degree in a related field. Direct experience working in a university setting such as financial assistance, admissions, records, or cashiers; experience working in higher education or with dual credit high schools and/or programs; ability to drive and/or travel as needed; public speaking experience. Bilingual (Fluency in English/Spanish)
Primary Responsibilities
Summary
Function: The Dual Credit Coordinator, under the direction of the Assistant Director of Admissions-Dual Credit and Executive Director of Enrollment Management, has specific responsibilities for facilitating the coordination and support of the dual credit program at Sul Ross State University.
Scope: Ensures the smooth operation of the dual credit process, student enrollment, and maintaining compliance with dual credit policies (University wide).
Duties
Essential:
1. Promotes the SRSU dual credit program and assists with application processes. This includes sending dual credit partnership interest queries to local and surrounding school districts, follow-up contact with target school districts to develop interest, coordinate implementation of dual credit programs between University and ISD.
2. Develops and maintains a strong working relationship with high school campus administrators and counselors.
3. Fosters and maintains relationships with high school administrators and counselors so that students meet admissions requirements in a timely manner. This includes the requesting and receiving of needed admissions documents.
4. Assists with Orientation for dual credit students while ensuring the collaboration of other needed staff and/or departments so that students understand eligibility requirements and available resources.
5. Actively promotes dual credit opportunities to students, parents, and community members. Organizes informational sessions, workshops, and events to raise awareness of the program.
6. Coordinates enrollment in dual credit classes with high school counselors.
7. Stays informed about best practices in dual credit programs and current trends in higher education. Participates in relevant workshops, team meetings, and conferences to continuously improve program delivery. May serve on committees as needed or as directed by immediate supervisor that are relevant to the position.
8. Follows procedures for records management; maintains accurate and up to date records including optical scanning and storage of dual credit documents; utilizes the University CRM to upload documents received, notates any/all interactions for reference, and assigns/reviews to-do items as needed with University Recruiters.
9. Ensures proper maintenance of the shared dual credit email inbox; responds to inquiries accordingly.
10. Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the University; includes trainings and/or conferences.
11. Working hours may include evenings, holidays or weekends depending on deadline requirements and special events.
12. Displays a clear understanding of the requirements of the Family Education Rights and Privacy Act (FERPA), regarding the privacy of student records and general information. Maintains the confidentiality of all conversations, incidents, and information processed and maintained by the University.
13. Responsible for personal safety and the safety of others and must exercise due caution and always practice safe work habits.
Non-Essential: Supports and participates in college-wide recruitment and on-campus events; other duties as assigned by immediate supervisor and the Director of Admissions or Executive Director of Enrollment Management.
Supervision
Received: Assistant Director of Admissions-Dual Credit
Given:
Working Conditions
Usual: Exempt from overtime provisions. Position is Security Sensitive. Current driver’s license and driving record acceptable to the University must be maintained as a condition of employment; must have personal transportation, ‘must be willing to work some evenings and weekends’ some overnight travel throughout Texas.
Position is security sensitive.
Responsible for personal safety and the safety of others; must exercise due caution and practice sate work habits at all times.
Any qualifications to be considered in lieu of stated minimums, require the prior approval of the Human Resources Director.
Other Information
Texas Law requires a 60 day waiting period before new state employees are eligible to enroll in health insurance.
An Equal Opportunity/Affirmative Action Employer
It is the policy of Sul Ross State University to provide equal employment opportunity for all persons in accordance with their individual, job related qualifications and without consideration of race, creed, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, veteran status and ancestry. Equal employment opportunities shall be afforded in all personnel actions or decisions including, but not necessarily limited to, recruitment, hiring, training, upgrading, promotion, demotion, termination and salary. Retaliation is prohibited against a person who opposes a discriminatory practice, files a charge, testifies, assists or participates in an investigative proceeding or hearing.
Notice of Availability of the Annual Security & Fire Safety Report
The Annual Security & Fire Safety Report is available online at https://srinfo.sulross.edu/udps/
The report contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Non-campus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
A paper copy of the report will be provided upon request. If you would like to receive a paper copy, you can contact the Office of Student Life, located on the Alpine Campus in the Morgan University Center, Room 211 or you can request that a copy be mailed to you by calling 432-837-8424 or emailing [email protected]
About SRSU
Our campuses span a fascinating part of Texas-Alpine, in the heart of the beautiful Big Bend area, and Del Rio, Eagle Pass and Uvalde along the vibrant, bicultural Texas/Mexico border.
What you’ve heard is true – there is something very special about the areas we serve in our great State, and Sul Ross State University is vital to the continued growth and progress of our students and the communities we serve.
Sul Ross State provides students with the education they need to translate their passions into a fulfilling career. This life-changing experience has a multi-generational impact, transforming the lives of our students, their families and positively impacting the communities in which they reside. We value learning and strive to provide high quality education in a welcoming, supportive environment. We take pride in the fact that we serve a diverse population including many first-generation college students as well as non-traditional students, international students, student-athletes and graduate students.
From teaching, coaching and law enforcement, to science, ranch management and the Fine Arts, SRSU offers more than 60 undergraduate and graduate degree programs. Known as the Frontier University of Texas, Sul Ross encourages each student to explore their own frontiers and to exceed their educational, personal and professional goals.
For more information about how we’re strategizing for the future, I invite you to visit www.sulross.edu.
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