Enrollment Operations Manager

Job Location: Southern Maine – South Portland, ME

BARGAINING UNIT: MEA Administrators Unit Level
IV.

STARTING SALARY RANGE: $55,214.87 – $72,042.91

FULL TIME BENEFIT SUMMARY: 100% employer
paid health, dental and life insurance for employees (spouse/domestic partner/dependent coverage also available), vision insurance, choice
of Maine Public Employees Retirement System or TIAA CREF in lieu of social security, generous vacation/personal/sick time allowances, 13
paid holidays, professional development, and free tuition within the MCCS for employees, spouse and/or dependents. SMCC summary of benefits 2025.pdf

RESPONSIBILITIES: The Enrollment Operations Manager
plays a key role in supporting and coordinating the daily functions of the enrollment team. This position provides administrative and
operational leadership to ensure efficient processes that support prospective students from inquiry through enrollment. The Enrollment
Operations Manager will directly supervise the Enrollment Coaches and provide collaborative support to Student Recruitment and Enrollment
Specialists and Admissions Processing Specialists.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree required
• Minimum of 3 years’ experience in higher education admissions, enrollment management, or related student services.

PREFERRED QUALIFICATIONS:

• Master’s degree preferred.
• Experience working with student information
  systems (SIS) and customer relationship management (CRM) platforms.
• Knowledge of admissions processing, transcript evaluation, and
  enrollment practices.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Strong interpersonal skills with the
  ability to build rapport quickly.

• Excellent organizational skills with the ability to track multiple students’ progress
  simultaneously.

• Problem-solving mindset and ability to navigate complex institutional processes.

• Proficiency with student information systems, CRM tools, and standard office software.

• Ability to work
  collaboratively across multiple departments.

SMCC is an Equal Opportunity employer. We celebrate diversity and are committed to
creating an inclusive and non-discriminatory environment for all employees. We provide reasonable accommodation to qualified individuals
with disabilities upon request. For more information, please contact 207-741-5826.

THINKING ABOUT APPLYING?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the
posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived
experience and passion set you apart.

APPLICATION PROCESS: Review of applications will begin on October 3,
2025, and will continue until the position is filled. Interested applicants should submit a cover letter, resume and a list of
three professional references. Apply Here