ERP Program Director – ERP Implementation

EVP Finance & Operations

Job Description

The University of Missouri
System is seeking an ERP Program Director to lead the acquisition and implementation of a new Enterprise Resource Planning software for
Finance and Human Resources. Reporting primarily to the Executive Vice President for Finance and Operations as well as other ERP Executive
Sponsors, this position will serve as the leader of the implementation and have oversight of software selection, implementation partner
management, and oversight of the implementation team. The ERP Program Director will oversee the full lifecycle of a new Enterprise Resource
Planning (ERP) system implementation. This includes planning, execution, monitoring, and final delivery, ensuring the system aligns with
business processes and strategic goals. This role requires close collaboration with executive leadership, department heads, technical teams,
and external vendors.

The University’s current ERP (PeopleSoft) is 25 years old, and leadership has made the decision it is time to
move forward with a more modern system to:

• Improve cybersecurity and protect sensitive information
• Increase flexibility and
  support for administrative systems
• Provide a more modern technology experience for students, faculty and staff
• Focus more
  time on core activities versus upkeep of dated software

The project envisions a four-year implementation timeframe for HR and
Finance ERP systems, with a decision on a Student implementation to run concurrently. The position will be responsible for leading the
implementation partner selection, overseeing the software selection process, building the implementation team, and leading the successful
transition to the new ERP software. The position will have a dedicated team and manage the full implementation budget including all vendor
relationships. The successful candidate will work closely with executive leadership and ensure that leaders across the different business
units and functional leaders of finance and HR are deeply engaged in the implementation. The University expects that in order to implement
the ERP well it will need to make necessary process changes to ensure the system functions as expected. A strong leader with demonstrated
communication and engagement skills will be successful in the position.

Responsibilities include:

Project
Management and Oversight:

• Develop and manage comprehensive project plans, including scope, budget, resources, and
  timelines.
• Lead the project team through all implementation phases, from discovery and requirements gathering to go-live and
  post-implementation support.
• Identify and manage potential project risks, issues, and dependencies, developing mitigation strategies
  to keep the project on track.
• Ensure that the implementation follows established project management methodologies (e.g., Agile,
  Waterfall) and quality standards.
• Report regularly on project status, progress, and performance to all key stakeholders, including
  the executive sponsor

Organizational Alignment and Business Process Development

• Select the implementation partner and
  build the internal team to manage the implementation. Develop the transition plan for movement from implementation to support.
• Build
  an implementation team and process that collaborates with business process owners and functional leaders to gather, analyze, and document
  various requirements.
• Conduct gap analyses to identify differences between current processes and the ERP’s capabilities, designing
  solutions to bridge them.
• Ensure the new ERP system is properly integrated with other vital business applications and legacy
  systems.
• Identify key institutional changes necessary to ensure internal processes align to the ERP processes, and that those
  changes map into a change management and communication strategy.

Change Management and Training

• Identify important
  stakeholders and manage engagement throughout the project.
• Develop the project organization and communication structure necessary
  to be successful.
• Develop and execute a robust change management strategy to prepare the organization for the new
  system.
• Oversee the creation of training materials and the delivery of training programs to end-users.
• Foster strong
  communication to build stakeholder engagement and manage expectations throughout the project.
• Establish and manage a network of
  “super users” to champion the system and support user adoption post-launch.

Vendor and Resource Management

• Manage the
  selection process for ERP vendors and implementation partners.
• Oversee vendor contracts and service level agreements, ensuring
  vendor performance aligns with project goals.
• Negotiate and manage relationships with external consultants and
  contractors.
• Manage internal and external resources, ensuring effective allocation and
  utilization

Shift

M-F 8am to 5pm, additional hours as needed for the project

Minimum
Qualifications

A Master’s degree in a relevant area and 10 years of experience from which comparable knowledge and skills
can be acquired OR a Bachelor’s degree in a relevant area and 12 years of experience from which comparable knowledge and skills can be
acquired is necessary

Preferred Qualifications

• Outstanding communication and interpersonal skills, capable of
  driving cross-functional collaboration and engagement with the project.
• Strong understanding of business processes in both finance
  and HR.
• Excellent leadership, communication, and interpersonal skills.
• Knowledge of emerging technologies within ERPs such
  as Artificial Intelligence (AI) and Machine Learning.

Anticipated Hiring Range

Salary Range: $180,000 –
$260,000 annually
Grade: GGS-E1B
University Title: Executive Director
Internal applicants can determine their University title by
accessing the Talent Profile tile in myHR.

Sponsorship Information

Visa Sponsorship
Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this
position for employment visas.

Benefit Eligibility

This position is eligible for University benefits. As part
of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement,
paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM
System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of
Accessibility and ADA at 573-884-7278.