Executive Director – Enterprise Technology Infrastructure

Location: Courtyard Campus

Primary Location:

4800 Preston Park Boulevard, Plano, Texas, 75093

We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and
responsibilities.

Job Summary:

Lead the technology support teams, comprised of Networking, System Administration,
Telecommunications and Infrastructure Operations in delivering high quality technical infrastructure services to students, faculty, and
staff in a timely manner. This role will establish and refine the processes, techniques, tools, and methods used by technology
infrastructure teams to provide exceptional support and services to faculty, staff, and students.

Required Qualifications:

Essential Duties and Responsibilities

• Manage, build and develop a customer-focused team that encompasses
  infrastructure technology support function in accordance with district policies and procedures.

• In collaboration with the
  Executive Director of Enterprise Technology Operations, adopt ITIL framework components to improve efficiency, reduce risks, and build
  customer trust by integrating IT with institutional goals, moving from reactive support to proactive service management.

  
  

• Establish monitoring dashboards to proactively measuring key metrics to ensure high performing technology infrastructure for the
  entire college delivering superior performance and service.

• Lead cross-functional teams across the Technology Services
  department to deliver wholistic solutions that support both institutional growth and regulatory compliance. Ensuring a solutions provider
  mentality while delivering a professional work environment.

  
  
  

• Participate in College’s information security program and risk
  management initiatives.

• Lead continuous improvement efforts in automating and optimizing infrastructure service delivery to
  provide customers with an efficient and effective time to resolution.

  
  

• Guide the implementation, documentation, and update of
  new and existing policies, procedures and processes for IT systems.

• Manage contracts and other business relationships with
  vendors regarding networking, cloud services, server and storage hardware and software.

  
  

• Work collaboratively with the
  leadership of the college and others for long-range planning, staff needs assessments, training, and development.

• Plan,
  design and implement short and long-term strategies and plans for assigned areas in support of institutional and department goals and
  strategic initiatives.

  
  

• Formulate and recommend annual budget requests and assume responsibility for operating within the
  approved budget. Manage associated budget(s) including tracking expenditures, approving routine purchase requests, and developing annual
  budget plans.

Supplemental Functions

• Perform other duties as assigned.

• Perform all
  duties to maintain all standards in accordance with college policies, procedures, and core values.

  
  

Knowledge, Skills,
and Abilities

• Knowledge of enterprise data center infrastructure and cloud providers.
• Knowledge and experience with
  campus & wide-area networking, Linux & Windows server platforms and telecommunication technologies.
• Knowledge of laws related to
  personnel management
• Knowledge of College policies and procedures
• Knowledge of Texas higher education statutes
• Written, verbal, and visual communication and influencing skills
• Organizational skills
• Team building skills
• Planning and project management skills
• Research and analytical skills
• Ability to provide broad problem-solving skills
  to critical, time-sensitive, and technical issues
• Ability to research and understand ongoing advances in technology and
  security
• Ability to evaluate software, tools, and processes that will be most effective for solving customer service, classroom,
  and operational challenges
• Ability to communicate effectively to implement initiatives
• Ability to motivate a
  cross-functional team
• Ability to successfully manage program and project budgets and providing recommendations

Physical Demands, Working Conditions and Physical Effort
Light Work – Exerting up to 20 pounds of force occasionally, up
to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg
controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is
rated Light Work. Positions in this class typically require talking, hearing, seeing, grasping, standing, walking and repetitive motions.
Relatively free from unpleasant environmental conditions or hazards. Office environment. Occasional physical effort
required.

Requirements

Bachelor’s degree with a major in computer science, network engineering, information technology
or related field from an accredited institution

Seven (7) years in senior information technology management with experience
supervising data center operations, network operations, cloud administration, or educational technology

Preferred

Ten
(10) years of experience

Master’s degree in a computer discipline from an accredited institution.

Licenses and
Certifications

Possess one or more of the following certifications:

• Linux, Windows or Cloud
  Administration

• 
  

  ITIL Foundation

• Cisco CCNA or CCNP

• Certified Information Systems Security
  Professional (CISSP)

  
  

**This position is Security Sensitive, therefore, candidates will be subject to a criminal
background check.**

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties
and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add,
change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by
Collin College in its discretion to enable individuals with disabilities to perform the essential functions.

Required &
Preferred Qualifications (if applicable):

The intent of this job description is to provide a representative summary of the
types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of
the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than
those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer
actively supports Americans with Disabilities Act and will consider reasonable accommodations.

***This is a Security Sensitive
position. Therefore, candidates will be subject to a criminal background check.***

Compensation Type:

Salary

Employment Type:

Full time

Hiring Minimum

$146,148.00

Hiring Maximum

$178,229.50

Compensation is determined based on experience.

**Application submission deadline is 12am of the date
listed.**

Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic
protected by applicable law.