Executive Director, Information Technology

The University of Miami IT Department has an opportunity for a full-time Executive Director, Information Technology to work in Coral
Gables, Florida.

The Executive Director for Student Information Systems is responsible for all aspects of student information system
and integrations. This covers functions such as course descriptions, classroom assignments, course registration, tuition calculations and
payments, class rosters, faculty assignment, grade entry, transcripts, degree requirements, matriculation, and graduation. The person in
this position will be expected to work with academic leaders across the university to remove friction points, improve processes, and
identify strategic opportunities to enhance the student experience.

Core Responsibilities:

• Works with
  leadership for the development of competitive strategic plans to achieve the organization’s mission of excellence.
• Utilizes
  the University technology platform to analyze service efficiency and financial productivity and make recommendations on operational
  improvements.
• Focuses on productivity management such as labor budget and productivity/process analyses and improvement with
  decision support and ongoing performance improvement support.
• Collaborates with leadership and Finance to outline strategic
  technology requirements for major capital expenditures that are recommended in future fiscal years, determined through a strategic planning
  process.
• Oversees Information Technology’s support services, growth, metrics, human resource and financial functions as they
  relate to the University of Miami and affiliated organizations.
• Keeps senior leadership informed of technology barriers,
  advancements, opportunities and resource requirements to execute strategic initiatives.
• Directs the development/maintenance of IT
  strategic planning, workforce and resource allocation, while maintaining a forward looking vision and strategy.
• Oversees the
  management and coordination of activities for assigned enterprise-wide information technology projects to include an efficient and timely
  conclusion.
• Ensures internal control oversight and compliance with laws and regulations, safeguarding of assets, compliance with
  University policies and procedures, reliability of internal and external reporting, and efficiency and effectiveness of operations. Creates
  an effective control environment, conducts risk assessment, implements, and monitors controls.

Department Specific
Functions:

• Collaborates with academic leadership, student accounts, enrollment management, advising, financial aid,
  and other organizations to remove friction points, improve processes, and identify strategic opportunities to enhance the student
  experience.
• Interacts with vendors to negotiate terms and conditions, design solutions, implement systems, and schedule system
  patching and maintenance.
• Provides leadership in the exploration and adoption of new technologies, including cloud infrastructure
  and manages the migration of legacy systems to modern platforms to improve security, scalability, and performance.
• Guides the
  strategic use of data and reporting tools to inform decision-making and optimize operational efficiency, including analysis and summary of
  data so it can be interpreted and understood by academic leadership.
• Identifies opportunities for custom development within the
  Student Information System to address the university’s most pressing needs.
• Hosts debriefing sessions after major events to
  identify opportunities for improvement.
• Directs infrastructure management, including hardware lifecycle, server environments, and
  tools to maintain a robust and secure IT environment.
• Maintains and operates a suite of third-party tools needed to add
  functionality, automate actions, improve workflows, or enhance the student experience.
• Manages key partnerships with other
  university IT teams (e.g., Security, Identity, Infrastructure, Administrative Systems, Service Desk, Academic Technologies, etc.) to ensure
  cohesive technology solutions and compliance with university standards.

This list of duties and responsibilities is not
intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM
QUALIFICATIONS:

• Bachelor’s degree. Master’s Degree in Information Technology, Higher Education
  Administration, or a related technical field is preferred
• Project management or ITIL certifications preferred
• Minimum 5
  years of relevant experience
• Project management experience required
• Experience managing a student information system
  required
• Experience working with sensitive data such as FERPA records
• Experience implementing and integrating cloud-based
  applications
• Strategic planning experience
• Any relevant education, certifications and/or work experience may be
  considered
• Excellent written and oral communication skills required
• Ability to communicate technical information to
  non-technical audiences required
• Ability to lead cross-functional teams toward a common goal required