Federal Work-Study Internship Coordinator

Unit: Career Services

Department: Division of Strategic Enrollment Management & Student
Success

Department Summary: This part-time, hourly program coordinator in VCU Career Services
supports the implementation of a grant-funded initiative focused on the transformation of on-campus and off-campus Federal Work-Study (FWS)
positions into elevated career development opportunities. In this capacity, the Federal Work-Study Internship Coordinator helps to bridge a
gap between financial need and access to transformative work-based learning experiences. The goal of this project is to continue expanding
FWS experiences to be more internship-like and, therefore, transformational for students’ learning, development, retention, and long-term
employability. This role fulfills an important access and equity need for VCU students engaging in FWS experiences.

The primary
responsibilities of the Federal Work-Study Internship Coordinator will be to support supervisors and students across campus participating in
the program; track/monitor and encourage supervisor and student compliance with program requirements; assist with participant development
and recognition efforts, as well as program design, progress, and assessment; and communicate with and among key partners throughout the
year. This role involves frequent contact, collaboration, and meetings with action-team members (i.e., representatives from
departments/units such as VCU Career Services, Student Financial Services, VCU Transformative Learning, Student Success, Human Resources,
and Student Affairs) to discuss project progress, evaluation metrics, the student and supervisor experience, and improvement opportunities.
The Federal Work-Study Internship Coordinator will complete action items to ensure this grant project moves forward effectively and achieves
milestones on time and within budget.

The staff member in this position will work part-time (20 hours per week) in a flexible work
arrangement and will report to the VCU Career Services Employer & Experiential Development (EED) team.

Members of the VCU Career
Services team also regularly engage in professional development, including in-house and external training and conference opportunities, to
make sure we are able to best serve students and alumni, to stay current with industry standards and changes, to revise program and services
to reflect trends, and to increase our office’s visibility, both at VCU and on a broader scale.

Duties &
Responsibilities:

Participant Support & Program Design (60%):

• Provide thorough and ongoing support for all
  internship supervisors and students – from orientation to training to compliance to completion

• Communicate program
  requirements and encourage 100% completion of internship learning modules, reflection exercises, and mentorship meetings to all
  participating supervisors and students

  
  

• Use tracking systems and processes to monitor supervisor and student completion of
  required internship program activities, and conduct targeted outreach to individuals who have outstanding requirements

• Update and create new resources for participating supervisors and interns, including Canvas pages, Google Forms, surveys, etc.

  
  

• Support assessment of the program design ahead of each new year (by aggregating participant feedback and program usage metrics) and
  implement changes to improve the participant experience

• Support the accurate and timely distribution of grant-funded
  stipends to eligible supervisors, in collaboration with other program staff and divisional finance partners

  
  

Data
Analysis, Continuous Improvement, & Impact Reporting (20%):

• Solicit, collect, and support analysis of participant
  experience assessments to gauge career development/readiness, satisfaction, learning, and other outcomes for continuous improvement of the
  participant experience

  
  

• Organize, code, and analyze (including identifying and addressing discrepancies) data to understand
  and communicate progress and outcomes as well as support long-term growth of the Federal Work-Study internship project at VCU

Marketing, Storytelling, & Recognition (10%):

• Support the planning and implementation of outreach to recruit
  prospective internship supervisors to participate in the program

• Advertise internships that are part of the program to
  eligible students in consultation with VCU Career Services and the Federal Work-Study Office

  
  

• Plan, support, and/or
  facilitate recognition and appreciation opportunities for participating supervisors and interns

Campus Collaboration &
Relationship Management (5%):

• Develop and maintain collaborative relationships and communication with team members and
  campus partners – namely faculty, staff, and students involved in the grant work – to ensure successful project development, marketing,
  delivery, and evaluation

• 
  

  Maintain contact and actively engage in regular meetings with campus action team members (e.g.,
  representatives from departments/units such as Career Services, Student Financial Services, Transformative Learning, Student Success, Human
  Resources, and Student Affairs)

  
  
  

Operations (5%):

• Perform duties to support team operations and
  strategic initiatives, as assigned, such as assisting with student employment and experiential learning experiences

  
  

• Adhere
  to principles for professional conduct and ethics as outlined by National Association of Colleges and Employers (NACE)

Other Position Details:

This position currently allows for primarily remote work, with the exception of
pre-scheduled in-person training, meetings, or events. This position’s 20-hour-per-week schedule will be set in collaboration with the
role’s supervisor and should occur Monday-Friday between 7 a.m. and 6 p.m. It is important to note that this standard could change in the
future depending on Strategic Enrollment Management and Student Success (SEMSS) Division priorities and campus policy.

This role is
a restricted position and is a grant-funded, time-limited position, currently slated to end in December 2028, with potential for extension
based on the success of the pilot grant implementation and available funding.

Qualifications:

Minimum
Qualifications

• Completed Bachelor’s degree by May 2026, or relevant combination of education, training, and experience

• Proven skills in attention to detail that could be applied to tasks such as data collection, assessment, and reporting

  
  

• Project and time management skills, including the ability to regularly balance a variety of tasks and multiple priorities

• Written and verbal communication skills

  
  

• Experience with Google Suite

• Ability to
  understand, comply with, and train others on set policies and procedures, as well as handle confidential situations, student information,
  and data appropriately

  
  

• Demonstrated experience developing positive relationships, partnerships, and alliances in a
  professional setting

• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a
  population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Preferred Qualifications

• Experience working in a higher education setting, including a college career center or
  student services department

• Experience with VCU systems like Canvas, Handshake, Navigate, Banner, RealSource, ChromeRiver,
  and Microsoft Office

  
  

• Direct experience in a work setting with data collection, assessment, and reporting

Salary Range: $19.25/hour

FLSA Exemption Status: Non-Exempt

Hours per Week:
20

Restricted Position: Yes

ORP Eligible: No

Flexible Work
Arrangement: Hybrid

University Job Title: 35111N – Coordinator SS 1

Posting Closes:
March 5th at 11:55PM