Field Services Technician

• To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.
  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

Here’s
your chance to work with an industry leading IT team for the University of Alaska Anchorage. As you embark on this journey, you’ll have the
amazing opportunity to work with some of the most amazing and influential students, staff and faculty as you keep their technology up and
running. Work in a fast-paced environment, learn new technologies and sharpen your Desktop and AV skills.

UAA IT Field Services is an
onsite team that provides support in both the traditional desktop and the AV Services field. As a Field Services Technician, you will have
the opportunity to work on a vast array of projects involving multiple IT units while providing amazing service to our university students,
staff, and faculty. Enjoy working in an environment that offers flexibility in scheduling and opportunities to expand your skills through
training and application. Our Field Services team prides itself on putting our customers first while maintaining a healthy culture of
appreciation and growth.

A successful applicant should have experience in both desktop and AV support. Additional training will be
provided to address any areas of deficiency. Applicants should be adept with both Windows and Apple platforms and be able to further assist
with mobile devices of all types. Applicants should have or be interested in learning audio video technology. Applicants should be a
self-starter who can work with little to no direct supervision from time to time. Applicants should also have a friendly and outgoing
demeanor while assisting our university customers.

Minimum Qualifications:

Applicants should have a minimum
of 3 years expertise in IT troubleshooting and problem solving to quickly resolve issues that may arise with various types of computing
hardware and AV equipment. Applicants should also be well versed in a variety of platforms such as Apple, Microsoft, and Android IOS. A
successful applicant must be able to work in a team-based environment to assist our customers quickly and
professionally.

Position Details:

This is a full time 12-month onsite staff IT technical position, non-exempt
staff position complete with both a competitive salary and full employee benefits package. UA provides a generous
compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family
members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 79, based on education and
experience.

Must have the ability on rare occasions to work nights and/or weekends and participate in an on-call rotation. Applicants
must possess an unrestricted Alaska driver’s license or be able to obtain an unrestricted Alaska driver’s license within 60 days of
accepting the position. Finalists must pass a background check prior to employment.

Applications will be reviewed on a rolling basis
until a successful candidate is identified.

Review of application materials will begin immediately. Search and selection procedures
will be closed when a sufficient and viable number of qualified candidates have been identified.

• This is a onsite staff IT
  technical position.
• To view the full list of job responsibilities, please click HERE.
• If you have any questions regarding this position, please contact Tam Pikey, Field Services Supervisor at [email protected] or (907) 786-4723.
• To be eligible for this position,
  applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa
  sponsorship to work in the United States are not eligible.

The University of Alaska (UA) reserves the right to require
employees to work on-site at the UA facilities. Hybrid and remote work may be approved for employees based in Alaska at the University’s
discretion. Remote work for employees based outside the State of Alaska may be approved only in exceptional circumstances or when required
by the position’s job duties.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals
with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of
the interview process, please contact UA Human Resources by phone at 907-450-8200.

The University of Alaska (www.alaska.edu) is an Equal
Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally
protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on
the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the
Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and
professionalism when conducting or engaged in university business.

• Each university within the University of Alaska system
  publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such
  as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety
  policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University
  will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains
  information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus
  Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization;
  and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any
  fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.

Access to the
reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER – Elmendorf
Extension, JBER – Richardson Extension, Kenai Peninsula College – Kachemak Bay campus, Kenai Peninsula College – Kenai River campus, Kodiak
College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College – Cordova
Extension) Online: https://www.uaa.alaska.edu/students/safety.
Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students
Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or [email protected] / 907-786-1214 or [email protected].

UAF: (Addresses
Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok
Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and
Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or [email protected].

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education
Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson
Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing [email protected].