Financial Support Specialist

Applications Accepted From
Public: Open to the public , University Wide, AFSCME 3200 University Wide

Special Instructions to Applicants

PLEASE NOTE: THIS POSITION IS BEING POSTED INTERNALLY AND TO THE PUBLIC SIMULTANEOUSLY IN ORDER TO EXPEDITE THE
POSTING PROCESS. HOWEVER, CURRENT
OHIO UNIVERSITY AFSCME 3200 EMPLOYEES WILL BE CONSIDERED FIRST.

Please complete the online application and attach required documents. Required documents include a
detailed cover letter, resume, and a list of at least three (3) professional references with current contact details, including email
addresses.

We seek candidates with a commitment to working effectively with students, faculty and staff.

This
position is eligible for the following benefits
medical, vision, dental, basic and supplemental life, winter break closure,
paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.

Posting
Number: 20166957S

Job Description

Provides front-line support to customers for the
finance department. Researches, interprets, analyzes, and translates information in different formats to accommodate a variety of customer
needs. Creates customer reports for finance managers.

Job Responsibilities

• Guides and assists customers with highly complex
  questions, paperwork, and requirements, as they relate to financial and business activities such as billing, financial aid, payment
  deadlines, tuition rates, tax forms, refunds, or student receivables. Advises lower level employees on complex customer inquiries, requiring
  advanced knowledge of department policies.
• Often directs work, trains, and/or supervises student employees.
• Ensures
  requisitions are processed in a timely manner and are properly recorded. Obtains necessary documentation for customers related to contracts.
• Provides complex financial support to departments and areas within the University.
• Ensures financial aid applications
  are received and processed correctly. Researches and resolves any issues with applications.
• Processes financial aid award
  adjustments and determines loan eligibility and award amounts. Communicates with students regarding student loan issues, eligibility
  requirements, and award amounts.
• Posts and removes charges on accounts as necessary. Places holds on student accounts for
  delinquent loans and payments. Prepares and distributes invoices and all other account documentation. Reviews work of other employees.
• Compiles, analyzes, and reconciles accounts related to loan and grant programs to ensure compliance with state and federal regulations.
• Processes payroll. Completes necessary forms, prepares payroll reports, and processes payroll correction requests.
• Records and tracks expenses and revenue for department or area.

Minimum Qualifications

Knowledge of standard finance and business practices, policies, procedures, tools, and/or equipment in a field of specialization
typically obtained by a high school degree or GED or equivalent and a minimum of 3 years of related experience. An
equivalent combination of education, training, and experience is acceptable.

Specific knowledge, certifications, and licensure will
apply at the position level.

Department
Bursar’s Office

Pay Rate: AFSCME
3200 |13|: $14.65 – $22.71 per hour

Employees also enjoy a generous benefits package such as paid holidays, sick time, personal time,
a tuition waiver up to 100% for self and dependents, a comprehensive insurance package (including but not limited to prescription, vision,
dental, and life insurance), an excellent retirement plan with up to a 14% company contribution, and more. Additional information is
available at https://www.ohio.edu/hr/benefits

Job Open
Date
02/05/2026

Posting Close Date

2/22/2026

Job
Category: Classified AFSCME 3200 Bargaining Unit appointment

Months
12 month

Planning Unit: Vice President for Finance & Administration

Work Schedule

Standard office hours are Monday-Friday, 8:00-5:00; however, candidates must be willing to work evenings and/or weekends if
necessary.

Campus: Athens

Expected hours worked per week
40

Expected duration of assignment
Ongoing

Applicants may contact this person if they have questions
about this position.
Maggie Williams, [email protected]

Non-Discrimination Statement

Ohio University is proud of its rich history and as part of our ongoing
efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful
workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the
basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or
veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases
under the law. Ohio university is an equal access/equal opportunity employer.

Job Family/Subfamily
Finance and Business-Financial Support

Career Track & Level
TAS3

Pay Grade
AF3200 |13|

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