Front of House Manager (Filling more than one position)

Role Title: Food Service Technician II


Position Number: 00469

Type of Posting: General Public


Is Sensitive Position?: No

Responsible Employee


This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

If Designated Personnel, please paste statement


This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Is this a restricted position subject to availability of funding?
Yes


If Restricted Position, please paste statement

This is a restricted position subject to availability of funding.


Departmental Objective

In support of Christopher Newport University’s mission, the mission of CNU Dining Services is to


provide CNU students with the highest quality in food and dining experiences. In doing so, we are

committed to providing fast and customer-friendly services and to provide clean and positive atmospheres throughout the Dining Services operations. Other important components of our mission are to create and cultivate an inclusive environment that helps support places on campus, beyond the classrooms, where intellectual inquiry may occur and in which social and civic values are fostered. The mission further extends to providing for meaningful, pleasant, and memorable dining experiences, including special theme meals dining events, in support of inclusivity and other civic values of CNU, as well as that add to the quality of the cultural life of the CNU community and the Commonwealth, as welcoming gathering places for students, faculty, staff and guests. In addition, Dining Services aspires to provide high levels of excellence and professionalism in rendering superior customer-focused services to students, faculty, staff, guests, and visitors of the University, with close attention to detail and with a caring and concerned approach, targeted at delivering outstanding results in serving customer needs and achieving high levels of customer satisfaction.



Purpose of the Position

This position prepares front of the house operation necessary for the efficient and timely service of meals to residential students and guests. It assigns and monitors jobs/activities of subordinate personnel and ensures presentation of dining room. During special events/picnics, this position will coordinate all front of the house needs in accordance with quality assurance guidelines and sanitation for customer needs.



Knowledge, Skills, and Abilities Related to Position

  • Ability to communicate in writing or verbally to both supervisors and subordinates.
  • Basic math skills.
  • Good organizational skills.
  • Ability to monitor multiple tasks concurrently.
  • Must be able to work days, evenings and weekends on a rotating schedule.

Education, Experience, Licensure, Certification Required



Education:

  • High school diploma or equivalent education/experience that equates to a high school diploma


Experience:

  • Experience in the food service industry
  • Supervisory experience

Additional Consideration(s)


Education:

  • ServSafe Certified


Experience:

  • Experience as a restaurant or dining room host/hostess
  • Experience leading or guiding tour groups
  • Experience decorating for special events or catering
  • Experience with financial transactions and/or point of sale systems
  • Experience preparing dining rooms for meal service with a strong focus on sanitation and presentation
  • Catering and banquet experience
  • Experience working in a college or university dining environment

Salary Information
Starting at $34,277 Commensurate with Education and Experience



CNU Information

This position includes Commonwealth of Virginia and Christopher Newport University employee benefits. CNU offers a comprehensive benefits package to include retirement plans, medical, dental, vision, and a variety of other options. Available leave includes vacation, sick time, personal time, and volunteer/service leave. State employees are eligible for discounted travel, banking, legal and retail services, among others. To view more information about our benefits, please visit https://cnu.edu/hr/benefits/.



Role Code
79212

Conditions of Employment


  • This is a classified position. New and returning classified employees are required to complete a 12-month probationary period.
  • Selected candidate must attend a 2-day New Employee Orientation Program.
  • Must be able to work days, evenings and weekends on a rotating schedule.

Is this position telework eligible?
No


Light Lifting (less than 20 lbs.)
Essential



Moderate Lifting (20-50 lbs.)
Essential


Heavy Lifting (more than 50 lbs.)
Marginal


Pushing/Pulling
Essential

Standing
Essential


Sitting
Non-Applicable

Bending
Essential


Walking
Essential

Climbing
Marginal


Reaching
Essential

Repetitive Motion
Essential


Fast Pace
Essential

Average Pace
Marginal


Multiple Priorities
Essential

Intense Customer Interaction
Essential


Multiple Stimuli
Essential

Frequency Changes
Marginal



Memory
Essential

Reasoning
Essential


Hearing
Essential

Reading
Essential


Analyzing
Essential


Logic
Essential

Verbal Communication
Essential

Written Communication
Essential


Posting Number: PS1151P

Number of Vacancies: 2


Closing Date: 11/02/2025

Open Until Filled: No


Special Instructions to Applicants



CNU will only accept online applications through the jobs.cnu.edu website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North – 321 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address: 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4:30pm).



In order to be considered for this position, your application must provide evidence of experience and/or education supporting the requirements outlined in the posting. We encourage you to be clear and specific when describing your experience. *Responses to supplemental questions alone are not considered evidence of experience and/or education.

EEO/Diversity Statement(s)


Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.

Notice of Non-Discrimination & Title IX Policy Statement


Reasonable Accommodation Request

Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.



Alternative Hiring Process


In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services
(DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx or call DARS at 800-552-5019.



Background Check

Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.

Source

To apply, please visit the following URL:

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