Information Specialist

As an Information Specialist in our Library and Technology Services department, you’ll be at the forefront of campus-wide data
initiatives, designing innovative reports, dashboards, and visualizations that drive informed decision-making across all levels of our
institution.

Position Number: S87170

This position is a Grade: 9 – 40 with an approximate salary range of $55,200-$67,180 and
is subject to change based on experience, skills and qualifications.

Key Accountabilities:

• Develops reports using the
  University enterprise database and other data sources.
• Develops management tools in support of data-driven decision making, such
  as dashboards, and other automated, on-demand information delivery techniques.
• Designs, tests and generates reports, dashboards,
  and visualizations that support decision making and planning.
• Collaborates with systems analysts to understand and translate
  business requirements into operational designs for the data warehouse used with business intelligence tools.
• Troubleshoot/resolve
  client problems and/or errors that may occur in existing reports.
• Develops and maintains appropriate documentation and training
  materials on use of and changes to the Ellucian ERP and other supported data sources.
• Uses current technology to incorporate
  various delivery methods to meet the needs of different types of learners.
• Develops and maintains appropriate documentation and
  training materials on use, standards and procedures related to the University supported report-writing tools.
• Conducts end user
  training on the use of the University supported report-writing tools.
• Plans, develops and manages information on the ES web
  pages, including current information related to the enterprise database and training documentation and materials.
• Manages and
  publishes content using the University content management tool.
• Maintains competence through training, research, groups and
  lists, website, conference, and workshops to respond to client needs to facilitate future requirements.
• Collaborates with other
  Library and Technology Services members to problem solve, identify opportunities for improvement, and share knowledge and information.
• Writes and presents papers, presentations, and workshops/seminars at professional conferences and to the university community
• Produces supporting materials for events such as written documentation, online tutorial videos, and podcasts.

Qualifications:

• Associate Degree in a Technology related field; Bachelor’s Degree preferred
• Three to five years
  of related work experience
• Solid experience with SQL and MS Access, including VBA
• Experience with Ellucian Banner
  and/or Evisions Argos a plus
• Solid analytical and
  decision-making skills
• Works well with in a collaborative team
  environment

Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the
university’s mission. Lehigh University offers a comprehensive and family friendly benefits package which includes but is not limited to
Health Care, Retirement and Educational benefits. Information can be found on our website.

Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring
process may contact Lehigh’s Accommodations Specialist.

• The duties of this position may allow the employee to work partially remote as
  deemed appropriate by their supervisor.

Successful completion of standard background checks including but not limited
to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI
fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.

Only complete
applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website
applications may no longer be allowed to be completed.