IT Project Manager

Baltimore City Community College (BCCC) is seeking an innovative and highly skilled Project Manager to assist with managing the Ellucian
Banner ERP Advisory Services strategic reimplementation initiatives with a primary focus on enterprise systems such as Ellucian Banner. This
critical role demands a results-oriented professional with interpersonal communications skills, a strong focus on cross-functional
environment collaboration, a passion for driving implementation, and a deep understanding of change-management principles.

Responsibilities/Duties:

Project Planning:

• Define project scope
  and objectives in collaboration with all relevant stakeholders, ensuring technical feasibility
• Develop a comprehensive project
  plan with clear milestones, timelines, and deliverables, incorporating Gantt charts to visualize progress and dependencies
• Ensure
  reporting methods meet the requirements of BCCC leadership and conduct process analysis on selected workflows, identify inefficiencies, and
  make actionable recommendations for future process improvements

Team Leadership:

• Lead and manage end-to-end project lifecycles for technology initiatives, with a primary focus on Ellucian Banner implementations
  and enhancements
• Ensure all projects are delivered on time, within scope, and aligned with institutional objectives. Drive
  adoption strategies to minimize disruption and facilitate smooth transitions during system changes

Process Analysis:

• Measure project performance using appropriate tools, techniques, and metrics to ensure progress
  aligns with established plans and objectives, providing timely reporting and actionable insights to support decision-making and continuous
  improvement

Cross-Functional Coordination: 

• Collaborate effectively
  across diverse departments—including Academic Affairs, Student Services, Finance, and Information Technology—to ensure alignment of
  technology initiatives with institutional priorities.
• Facilitate clear communication between technical and functional teams,
  translate business requirements into actionable technical solutions, and resolve interdepartmental challenges proactively.
• Build
  strong partnerships to streamline workflows, enhance operational efficiency, and deliver projects that meet both academic and administrative
  objectives

Risk & Issue Management:

• Proactively identify potential
  project risks and issues during all phases of the project lifecycle
• Conduct thorough risk assessments to evaluate impact and
  likelihood and develop robust mitigation and contingency plans to minimize disruptions
• Collaborate with stakeholders to implement
  corrective actions, monitor resolution progress, and ensure adherence to scope, schedule, and budget

Stakeholder Communication & Reporting:

• Facilitate consistent and effective engagement with stakeholders
  throughout all project phases, ensuring transparency and alignment with institutional objectives
• Provide timely updates, detailed
  reports, and executive briefings to senior leadership, including the Chief Information Officer and other decision-makers
• Deliver
  clear, actionable insights to support informed decision-making and maintain stakeholder confidence in project progress and outcomes

Expected Outcomes:

• Successful deployment and optimization of Ellucian Banner
  and related enterprise systems
• Improved operational efficiency through streamlined processes and integrated technology
  solutions
• Enhanced student experience via reliable, user-friendly systems supporting academic and administrative functions
• Strong stakeholder confidence in IT project delivery through transparent communication and measurable results
• Increased
  institutional capacity for innovation and adaptability in a rapidly evolving higher education landscape

Required
Qualifications:

Education: 

• Bachelor’s
  degree in Information Technology, Business Administration, or a related field

Experience:

• Minimum of five (5) years of progressive project management experience, preferably within a
  higher education environment
• Technical Expertise: Demonstrated experience with Microsoft Project, Ellucian Banner ER, or related
  enterprise applications

Certifications:

• PMP (Project Management
  Professional) or equivalent certification preferred; proficiency in PMP-aligned tools and methodologies (e.g., MS Project, Work Breakdown
  Structures, Risk Registers, Gantt Charts)

Preferred Qualifications:

• Seven or more (7+) years of
  project management experience
• Experience in higher education technology environments

Knowledge, Skills, & Abilities

•  Knowledge of institutional policies, state standards (e.g., Maryland
  DoIT), and federal requirements (FERPA, accessibility)
• Ability to lead cross-functional teams, manage complex projects, and drive
  successful outcomes
• Skilled in understanding change management principles and project governance frameworks
• Ability to
  communicate both in writing and orally, with strong organizational and analytical capabilities