IT Support Specialist, Associate (Day Shift)

GEORGIA STATE UNIVERSITY

College of
Law

IT Support Specialist Associate (Day Shift)

These are very exciting
times for Georgia State Law. We are growing and we are excited that you are interested in becoming a part of our team. Our organization
includes individuals who are empowered to use their talent to achieve our mission which includes accessible education, impactful research,
and service to our communities.

Georgia State Law currently seeks applicants for the position of IT Support
Specialist Associate. This position will support College of Law departments, centers, classrooms, event spaces, students, faculty
and staff with technology needs. This position will work Monday to Friday: 8:30 am to 5:15 pm, with occasional weekend shifts to
provide support as needed.

The scope of responsibilities will include but is not limited to the following:

• Support external and internal clients, students, faculty and staff with audiovisual needs for events and classrooms.

• Troubleshoot and install computer hardware, software and peripherals.

• Diagnoses, performing routine maintenance
  and mirror repairs to maintain audiovisual equipment.

• Support help desk walk up, calls, emails and tickets.

• Updating departmental documentation and perform other duties as assigned.

Physical requirements will include
standing/walking/bending/climbing ladders for extended periods of time, and the ability to lift up to 50 lbs.

Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or
exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the
discretion the employee’s direct supervisor.

Qualifications:

Minimum Hiring Requirements:

Bachelor’s degree; or a combination of education and related experience.

Preferred Hiring Qualifications:

Knowledge of computer maintenance, installation, and
troubleshooting equipment.

Knowledge and experience troubleshooting audiovisual technologies, equipment, and cabling.

Effective time management, customer service, analytical, and organizational skills.

College/Business
Unit: College of Law

Department: Law Technology

Location: Atlanta Campus

Shift: 8:30am – 5:15pm (Monday – Friday) occasional weekends to support classes or events.

Salary: $43,100 to $45,000

FLSA Status: Non-Exempt

Special
Instructions:
To be fully considered for this position all candidates must submit the following at the time of
submission:

– A complete and accurate GSU application, Resume, Cover Letter (Recommended)

Final candidates
must provide three professional references.

#LI-KH1

Georgia State University ValuesCOMMUNITY:
Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING:
Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and
civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our
community and the world a better placeINTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective
stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC
INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value
StatementThe University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System
Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all
that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on
the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at
https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in
Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity: Georgia State prohibits discrimination, including discriminatory harassment, on the basis
of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, This prohibition applies to faculty, staff, students, and all
other members of the Georgia State community, including affiliates, invitees, and guests., sexual orientation, gender identity, gender
expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and
admissions.regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government
contract., Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing,
and recruitment, except where such restrictions are required in order to comply with law, Background CheckSuccessful
candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such
as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State
University is committed to its students’ and employees’ safety and security.It complies with the Jeanne Clery Disclosure of Campus Security
Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a
Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.

Please note, Georgia
State University’s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.

Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity,
gender, veteran status, or on the basis of disability or any other federal, state or local protected class.