IT Utility Analyst- Per Diem (Remote)

Under the direction of the Director of
IT Infrastructure or designee, the IT Utility Analyst is responsible for the review, validation, and management of Information technology
and telecommunications utility vendor services to ensure accurate billing, contract compliance, and cost control. This role serves as the
subject-matter expert for telecom and IT -related invoices and vendor interactions, providing analytical oversight of billing, service
inventory, and vendor performance before invoices are approved for payment.

The IT Utility Analyst partners closely with IT, Finance,
and Accounts Payable to identify discrepancies, resolve billing issues, and improve vendor management processes, ensuring the organization
only pays for valid and active services while making sure that crucial IT and telecom services are not interrupted due to missed
payments.

This is a per diem, non benefitted and 16 hour a week position. 

– Review and analyze IT,
telecommunications and related utility invoices (voice, data, circuits, mobile, internet, cloud connectivity) for accuracy, contract
compliance, and service validity.
– Validate billing against contracts, rate cards, service inventories, circuit IDs, phone numbers,
locations, and billing periods.
– Identify, investigate, and resolve billing discrepancies including overcharges, duplicates, inactive
services, and incorrect rates prior to invoice payment.
– Serve as the primary point of contact for vendors, managing inquiries,
escalations, disputes, and follow-up with large utility-style providers.
– Maintain and reconcile service inventory to ensure billed
services align with active services and business needs.
– Partner with IT, Finance, and Accounts Payable to support invoice approvals and
ensure appropriate controls are in place prior to payment.
– Analyze spend trends and identify opportunities for cost optimization,
service consolidation, or contract improvements.
– Support contract renewals and vendor negotiations by providing billing history, usage
analysis, and issue tracking.
– Assist with the development and implementation of improved processes for telecom vendor management,
invoice review, and documentation.
– Document vendor issues, resolutions, and recurring billing concerns to support audit readiness and
operational continuity.

– Bachelors degree in Business, Information Technology, Finance, or a related field, or equivalent
combination of education and experience.
– 2-4 years of experience in IT or telecom expense management, IT vendor management, utilities,
or a related analytical role.
– Experience reviewing and reconciling complex vendor invoices and contracts.
– Strong analytical and
problem-solving skills, with the ability to identify patterns, discrepancies, and process gaps.
– Ability to work independently with
minimal supervision and exercise judgment in vendor interactions and issue resolution.

Preferred Qualifications:

• Experience working with IT and telecom carriers, utilities, or large enterprise vendors.
• Familiarity with telecom services,
  circuits, mobile services, or enterprise connectivity.
• Experience partnering with Finance or Accounts Payable to support invoice
  approval workflows.
• Experience in healthcare, higher education, or other complex enterprise environments