Learning Technologies Specialist

Position Type: Staff

Department: Del Norte Education Center

Location: Del Norte

Summary

Provides technical and instructional support for campus learning environments including multimedia systems, computer labs, and Learning Resource Center services. Provides customer service in the Learning Resource Center ranging from organization of materials to circulation, basic reference and document search. Schedules the use of multimedia equipment and meeting rooms, auditoriums, outdoors, and other venues. Provides training and technical support to faculty and staff on the operation and use of instructional technology and multimedia systems and equipment.

Essential Duties and Responsibilities

• Coordinates scheduling and use of computer workstations and labs located in the Learning Resource Center. Provides technical support to students using computer workstations.
• Provides a variety of multimedia services and technical assistance to administrators, faculty and staff for interactive classroom instruction, remote meetings and educational seminars, distance learning, and campus and community events.
• Provides support for and maintains campus multimedia presentation systems. Assists with installing, configuring, and maintaining a variety of classroom and meeting room features, workstations, software applications, peripherals, and other devices including portable multimedia equipment.
• Provides basic technical support to students, faculty and staff in the Learning Resource Center, computer labs and classrooms. Provides training on Learning Resource Center systems, educational and office productivity software, and multimedia. Refers advanced needs to District IT or Librarian.
• Serves as a resource for Learning Resource Center services, ensuring adequate coverage for variations in student use, circulation, computer labs, and processing transactions. Receives, classifies, and prepares for circulation, new and rotating library materials.
• Assists in the acquisition of library materials. Identifies and recommends current and retrospective acquisition needs. Surveys faculty and patrons for desired library materials. Researches indices of books available in print for library acquisitions.
• Maintains newspaper and periodical collections for the library. Searches for, receives, and processes inter-library loan requests. Maintains records of fees and expenses, and inventory of the collection and equipment.
• At the direction of IT, Installs, configures, and troubleshoots devices on local area networks. Installs, pulls, terminates, and repairs wiring and cables for audio and video signals and high-speed data connections. Troubleshoots projection problems.
• May oversee and participate in academic support activities such as tutoring, proctoring tests, and students’ access to on-and-off campus services.
• Performs other related duties as assigned that support the objective of the position.

Knowledge and Skills

Requires working knowledge of the operational principles for multimedia presentation systems interfacing, switching, and control, including procedures for establishing network connectivity. Requires working knowledge of the use, troubleshooting, and repair of devices and equipment used in the multimedia environment. Requires knowledge of common computer applications for office productivity such as word processing, spreadsheets, and presentation graphics and specialized applications used for education. Requires the ability to learn basic library methods, practices, and terminology including the use of computer-aided library card cataloging and basic to intermediate reference resources, and the Dewey Decimal System. Requires sufficient English writing skill to document equipment instructions. Requires sufficient human relations skill to explain technical details to a variety of people, conduct one-on-one and small group orientation, and provide customer service.

Abilities

Requires the ability to perform the duties and objectives of the position. Requires the ability to maintain a functioning Learning Resource Center. Requires the ability to install, diagnose, repair, and maintain various types of multimedia equipment. Requires the ability to use general and specialized software packages/applications for word processing, spreadsheets, to access network utilities for electronic mail. Requires the ability to troubleshoot, diagnose, and resolve multimedia presentation devices and systems and computer hardware and software problems on a timely basis. Requires the ability to work with equipment and media users to enhance users’ specific needs. Requires the ability to schedule work to meet required timelines. Requires the specific ability to work with faculty, supporting their efforts in the presentation of materials using interactive networks. Requires the ability to work collaboratively with peers in a team environment and with individuals beyond the department for training, service, and support. Requires the ability to observe and follow safe work practices.

Physical Abilities

Incumbent must be able to function indoors in an office/classroom environment engaged in work of a moderately active nature. Requires the ability to physically perform the essential functions of this position. Requires the ability to lift (from overhead, waist, and floor levels, max. 50 lbs.), carry (max. 50 lbs.), push, pull, stoop, bend, squat, sit, and turn, in order to connect devices.

Education and Experience

The position requires Associate’s Degree and two years of related work experience. Additional related full time work experience may be considered as an alternative to an Associate’s Degree. Additional higher education may substitute for some experience.

Equal Employment Opportunity

Position requires sensitivity to and understanding to the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.

College of the Redwoods values all members of our community and strives to create a diverse, nurturing, honest, and open environment. CR is committed to equal employment opportunity in its employment and encourages applications from underrepresented group members.

Licenses and Certificates

Requires a valid driver’s license.

Hours

10 months/year
40 hours/week
1640 hours/year

Salary Grade: 117

Salary: $30.54 – $34.37/Hourly (20-step salary range continues to a maximum of $53.56/Hourly)

Contact(s): Human Resources

Contact Phone: 707-476-4140

Contact Email: [email protected]

Start Date

TBD

Posting Number: S00410P

Requisition Number: 26-83

Job Close Date: 09/29/2025

Open Until Filled: No

Conditions of Employment

Offers of employment are contingent upon the successful clearance of a criminal background check, pre-employment physical examination, freedom from tuberculosis, and proof of identity and eligibility to work in the United States prior to the first day of work. The District may select additional qualified candidates should unexpected vacancies or needs occur during the recruitment/selection process. When education is a requirement for the position, official academic transcripts from the accredited college/university will be required.

California School Employees Association is the exclusive bargaining representative for College of the Redwoods classified employees. Each employee hired into a classified position shall contribute to the administration of this contract by membership dues or service fees.

The salary range indicated is reflective of a 20-step salary schedule.

Benefits

Medical, dental, and vision insurance is provided by the District for all full-time employees and their dependents.

Application Process

Required Materials

Apply online at https://employment.redwoods.edu/

You will need to attach the information below to complete the online application process. Attachments are accepted in .doc or .pdf file formats.

1. Letter of introduction expressing interest in and qualifications for this position

2. Professional resume

3. Transcripts of all college degrees and courses (unofficial is sufficient for application, official copies will be required of the successful candidate)

Incomplete application packets will not be forwarded for consideration by the screening committee.

Application Procedures

All documents included in your application file become the property of the District and will not be returned.
Your application for this job posting will not be considered for future openings. New documents must be submitted for each job posting.

To be included in the first review, the applicant must complete the online application process by 5:00 p.m. PST on the closing or first review date.

If, because of a disability, you need special services or facilities in order to apply or interview for this job posting, please call Human Resources.

For assistance or information, please contact:

College of the Redwoods

Human Resources

7351 Tompkins Hill Road

Eureka, CA 95501-9300

Phone 707-476-4140

Fax 707-476-4421

TTY 711

Email [email protected]

Selection Process

All complete applications will be reviewed by a representative screening committee. Selected candidates will be invited to appear for a personal interview at College of the Redwoods. Expenses incurred in connection with the site interview will not be reimbursed.