Job Type: Full time
Job Number: JR-022628
Location: Salt Lake City
Office
If you’re passionate about building a better future for individuals, communities, and our country-and you’re committed to working
hard to play your part in building that future-consider WGU as the next step in your career.
Driven by a mission to expand access to
higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse
workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received
praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping
students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into
account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience
and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual
to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of
each case. A reasonable estimate of the current range is:
Grade: Management_Executive 607 Pay Range: $95,300.00 – $157,300.00
Job
Description
Job Duties
- Leads and supports vendor assignments and supports the Senior Manager, Supplier
Relationship Management with ad hoc and challenging vendor and/or team challenges to find operational solutions. - Creates processes
and procedures for the team in collaboration with the Senior Manager, Supplier Relationship Management and teammates. - Partners with
Incident Management for vendor systems as the second point of escalation. - Partners with initiative leaders (business partners,
project managers, business owners, etc.) and vendors regarding vendor related services, programs, and initiatives. - In partnership
with leadership, defines short- and long-term process improvement strategies that are scalable and drive continuous
improvement. - Analyzes current business operations, processes and systems and identifies opportunities for
improvement. - Establishes key operational metrics, analyzes data, and applies to influence improvement initiatives.
- Develops
and establishes functional and department standards and policies in partnership with leadership and stakeholders. - Identifies and
implements effective solutions that improve operations and align with functional and department objectives. - Leads cross-functional
teams to operationalize standards and business models that effectively operationalize contracts with third-party vendors. - Develops
and leads communication and training plans for the team and other parties impacted by process changes and/ or third-party vendor process
improvements. - Researches and investigates new trends and technologies to meet current and future operational needs.
- Performs
other job-related duties as assigned.
KSAs
- Skilled in using Salesforce, Workday, ServiceNow, Office
365 - Ability to plan, organize, coordinate, and lead projects and innovative in alignment with strategic goals and
initiatives - Strong analytical, problem-solving, and decision-making skills
- Effective communications skills both verbally and
written - Strong organization skills with a high attention to detail
- Ability to build consensus and motivate others to resolve
disputes or solve problems - Ability to create and track data related to project impact
- Demonstrated ability to support, coach
and provide feedback to others - Effective listening skills and ability to adapt well and willingly in an environment of
change - Ability to analyze business operations, processes, systems and identify process improvement opportunities
- Broad
management knowledge to lead a team. May provide guidance and assistance to entry-level professionals and/or support
employees. - Advanced level knowledge and skills within a specific technical or professional discipline with understanding of the
impact of work on other areas of the university. - Demonstrates the university’s leadership principles in all aspects of service to
students, employees, and partners.
Minimum Qualifications
- Bachelor’s Degree in related field of
study - 5 years of related experience
- 1 year of leadership experience
- Equivalent relevant experience performing the
essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1
year of experience for 1 year of education and is the discretion of the hiring manager. - Must currently reside in, or be willing to
relocate to Salt Lake City, Utah area within 60 days of offer acceptance. - Ability to work on-site at the Salt Lake City, Utah office
four (4) days per week with the option to work remotely on Fridays, as scheduled by the department. - Ability to travel up to 25% or
as needed to visit suppliers/conferences.
Preferred Qualifications
- Master’s Degree in related field of
study - PMP or CMP Certification
- Change Practitioner Certification
Job Description Disclaimer: This position
description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an
accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational
needs. Other responsibilities may be assigned when circumstances require.
LI#JE1
Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified
for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings
account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital
indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and
flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays,
and other paid leaves, including up to 12 weeks of parental leave.
How to Apply: If interested, an application will need to be submitted
online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should
contact our Talent Acquisition team at [email protected].
Equal Employment Opportunity: All
qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
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