Posting Number: SRGV8528
Number of Vacancies: Multiple
Location:
Rio Grande Valley, Texas
Department: School of Medicine / Ambulatory Operations
FLSA: Non-Exempt
Scope of
Job:
To provide excellent customer service as a first point of contact in an inter-professional clinic for the care of triply
diagnosed (mental illness, chronic disease, and appetitive drive disorder) of an assigned population with excellent interpersonal, oral,
written, and listening skills in Spanish and English.
Description of Duties:
- To intake patients into clinic setting by
obtaining vital signs, surgical/medical history, chief complaint, medications, and allergies. Document appropriately in the Electronic
Health record. - Report all pertinent findings to inter-professional team. Prepare charts as necessary for next scheduled clinic,
provide physician with all necessary test results, lab results and medical records as requested. Answer all messages from patients by clinic
policy, triaging calls, handle all medication refills or request via clinic policy. Communicate all necessary patient information to the
inter-professional team in a timely manner. - Answer telephones assisting patients with appointments, doctor/staff messaging,
pharmacy refills, and laboratory questions. - Provide full registration of new patients in the system as well as verification and
updating existing patient information in practice management system. - Perform simple diagnostic tests, collecting specimens, drawing
blood, sterilizing and cleaning equipment, and maintaining examination rooms at an outpatient care site. - Provides routine but
complex instructions for patient procedures and treatments, according to unit guidelines and as delegated by providers and
inter-professional team. - Problem-solves issues related to the retrieval of medical information. Coordinates clinical services
provided to patients according to payer guidelines (e.g., routing of lab specimens, ordering durable medical equipment). - Help
maintain an acceptable abandonment (no show) rates. - Perform a variety of clinic specific telephone functions including scheduling
and message management. - May be required to provide coverage at other clinical sites as needed.
- Performs other related
duties as assigned within the course and scope of this job.
Supervision Received:
Receives general supervision from the
assigned supervisor.
Supervision Given:
None.
Required Education:
High school diploma or equivalent and
graduate of a Medical Assistant program.
Preferred Education:
N/A
Licenses/Certifications:
Current Medical
Assistant Certification or Registration.
Required Experience:
Related experience in an ambulatory/primary care
clinic.
Preferred Experience:
N/A
Equipment:
Personal computer, usual office equipment, and usual medical
office equipment.
Working Conditions:
Needs to be able to successfully perform all required duties. Usual office or
clinical ambulatory patient care facility conditions. Some evening and /or weekend work may be required. Possible exposure to blood-borne
pathogens. Based on the area of assignment, extensive travel within the Rio Grande Valley may be required.
Other:
Must be
able to multi-task. Bilingual is preferred.
Physical Capabilities:
Employment Category: Full-Time
Minimum
Salary: Commensurate with Experience
Posted Salary: Commensurate with Experience
Position Available Date:
02/27/2025
Grant Funded Position: No
If Yes, Provide Grant Expiration Date:
EEO Statement:
It is the
policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard
to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or
protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education
Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our
University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities,
including employment. We encourage women, minorities and differently abled persons to apply for employment positions of
interest.
Special Instructions to Applicants:
Dear Applicant,
Human Resources will not be held responsible for
redacting any confidential information from the documents you attach with your application. The confidential information includes the
following:
Date of Birth
Gender
*Ethnicity/Race
Please make sure that you omit this information prior
to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The
University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this
position, after meeting the posting requirement of three (3) calendar days.
If you have any questions, please visit our Careers site
at https://careers.utrgv.edu for detailed contact information.
Additional
Information:
UTRGV is a distributed location institution and working location is subject to change based on need.
All UTRGV
employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.
Substitutions to
the above requirements must have prior approval from the VP of HR & Regulatory Affairs.
To apply, visit https://careers.utrgv.edu/postings/48616jeid-0a165a9e18f768439018551e270d20c9
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