Position Title:
Office Assistant I
Job Description:
POSITION: Office Assistant I
DEPARTMENT: Student Advising Center
DIVISION: Student Development
CLASSIFICATION: Non-exempt
UNION: TOSSC-AFT Local 604
REPORTS TO: Manager, Student Advising Center
PLACEMENT: Grade 102
HIRING RANGE: $17.62 – $18.68
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.
POSITION SUMMARY
The Student Advising Center Office Assistant provides a wide variety of clerical and secretarial duties requiring the exercise of high-quality customer service skills, good judgment, and discretion. Position assists members of the Student Advising Center as well as students and other college personnel. Demonstrates considerable judgement, initiative, and independent action in establishing or adapting work procedures to new situations.
ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
1. Provide high quality customer service welcoming and scheduling students for appointments in the Student Advising Center and other advising areas; and, assisting students with various technologies in the resource area.
2. Perform clerical and office support activities including assisting in the preparation of Student Advising Center programs and New Student Orientation.
3. Receive and direct visitors, handle phone calls, take and relay messages, provide requested information. Prioritize and distribute mail.
4. Check departmental email and voicemail regularly and respond to inquiries and/or forward to appropriate staff members.
5. Assist in preparation of time sheets for payroll, assignments for faculty and student workers; process surveys, travel requests and arrangements, direct pay vouchers, invoices, purchase requisitions, work orders, service arrangements, and related as needed.
6. Work collaboratively with other departments and/or vendors. Be willing to be cross-trained to perform related clerical tasks.
7. Participate departmental projects and activities.
8. Perform related duties as assigned.
MINIMUM QUALIFICATIONS
1. Flexible availability between 7:30am- 7:30pm Monday through Thursday, and 7:30am-4:30pm Fridays during fall and spring semesters, closed on Fridays during summer; with the possibility of an occasional Saturday.
2. Work location flexibility required, as coverages will be expected at the Romeoville Campus.
3. High School Diploma or equivalent.
4. One (1) year of clerical support experience.
5. Attention to detail, excellent organizational skills, initiative, and event planning skills.
6. Knowledge of Microsoft Office programs (Outlook, Word and Excel specifically) and current office procedures.
7. Ability to handle multiple tasks and responsibilities, and meet deadlines.
8. Adhere to and maintain confidentiality.
9. Strong interpersonal communication skills and willingness to work cooperatively with a diverse population.
10. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.
11. Demonstrated commitment to the college’s core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality.
PREFERRED QUALIFICATIONS
1. Associate’s degree
2. Knowledge of JJC procedures and policies
3. Knowledge of JJC internal systems such as Colleague/Datatel, SARS, Student Planner, and Elucian/Grades First.
4. Prior experience with non-profit and/or grant-funded activities
5. English and Spanish verbal and written communication proficiency
6. Demonstrated multicultural competence.
PHYSICAL DEMANDS
1. Normal office physical demands.
2. Ability to travel between campus locations and to and from community events.
3. Availability to work some evenings and weekends.
WORKING CONDITIONS
1. Duties are performed indoors in the usual office environment
Full Time/Part Time:
Part time
Union (If Applicable):
TOSSC
Scheduled Hours:
28
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